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1580 results found

1580 results found in Lot 2: Cloud software in the category Customer service and support

  • Pro-Cloud

    CSS EUROPE LIMITED

    Pro-Cloud is a full cradle to grave solution that handles a complete asset cycle, managing in-field activities for any market sector.

  • C3 Generative AI

    C3.AI UK LTD.

    C3 Generative AI Intelligence is a unified knowledge source that enables intelligence teams to rapidly and accurately locate, retrieve, and analyze relevant data and reports through an intuitive search and chat interface.

  • Microsoft Dynamics 365 Customer Insights

    Kick ICT

    Make your marketing strategy more efficient, targeted and relevant to your customer with Microsoft’s marketing automation platform. You’ll better manage the full marketing journey from awareness, to prospect, to conversion and cross/up sell, getting the right communications in front of your customers and your marketing team working with maximum effectiveness.

  • Gov-u

    dsi Billing Services

    Gov-u is our secure managed user web portal enabling your users to securely access digital accounts, copies of their documents and correspond through an online forms system. Gov-u can be fully styled to match your brand, while two way linking to your existing website provides a seamless user experience.

  • Aaseya OutSystems Inspection Management

    AASEYA SOFTWARE SERVICES (UK) LIMITED

    The Aaseya Inspection Management solution is an accelerator built on the OutSystems Platform that adapts quickly to the changing inspection business needs. The solution can streamline the existing Inspection processes by connecting with multiple enterprise systems. The solution can be extended for inspection types by management of checklists and questionnaires.

  • Pegasystems Cloud Software - Generative Artificial Intelligence (GenAI)

    Pegasystems Limited

    Pega is a low-code platform for AI-powered decisioning and workflow automation. We enable organisations to get work done using apps that are secure, scalable, governed, and maintainable. We offer solutions for business process management, digital process automation, and customer/citizen engagement. Generative AI (GenAI) is a core part of the platform.

  • Salesforce Hyperforce Add-Ons

    XMA LIMITED

    Extending Salesforce services is easy with a host of powerful add-ons. Pre-integrated, adding extra functionality and services is fast and easy. The add-ons listed give you the extra capability, tools and capacity you need to configure your Salesforce service the way you want. SFDCHX2024GC14

  • Salesforce - Public Sector Solutions Cloud

    SKYFLO DIGITAL LTD

    Single platform designed to help governments to serve the people faster. Get value quickly with purpose-built data, integration, automation, AI, analytics, UX for public sector. Out-Of-The-Box capabilities to manage citizen services and benefits, deliver authorisations, manage rules and compliance, ensure safety and justice, recruit, onboard, develop public sector employees. SFDC2024GC14

  • Customer Relationship Management (CRM) for Local Government

    IEG4 LIMITED

    IEG4's Customer Relationship Management (CRM) system is a powerful tool designed to cater for the specific needs of local government. Its aim is to improve efficiency and effectiveness in face-to-face or telephone customer interactions. CRM centralises customer information in a single platform, streamlining the interaction process and enhancing service quality.

  • Insight - Salesforce Industry Solutions

    INSIGHT DIRECT (UK) LTD

    Salesforce Health Cloud uses the power of the cloud, social and mobile technologies to give healthcare professionals the tools they need to collaborate more efficiently, understand patients more deeply, and build 1-to-1 relationships across entire care journeys. SFDCI2024GC14

  • EBO Automated Waiting List Validation

    EBO.AI (UK) LTD

    EBO's solution automates the outreach and validation of patient waiting lists and provides detailed BI analytics to govern that process, The solution is available as both standalone and fully integrated to the EPR/ PAS. Features include: - automated, 2-way conversation - multi-lingual - multi-channel - Power BI dashboards

  • Capacitygrid Discount & Exemption Reviews

    Liberata UK Ltd

    Our Discount & Exemption Review service offers an effective, low cost means of eliminating fraud and error across Discount & Exemptions awards. The service delivers intelligent data-matching, analysis and cleansing, including the delivery of reviews through the generation of letters and collation of responses and evidence via citizen facing tools.

  • SmartTools - Fully Digital Asset Marketplace

    METRICELL LIMITED

    This software service has been designed to connect available assets and prospective buyers in a centralised platform to facilitate asset purchases/leases. Available assets are uploaded and potential buyers can register their interest in acquiring the asset for use cases such as mobile network deployments or EV Charging point installations.

  • Neo Technology Feedback Management Solution

    NEO TECHNOLOGY LIMITED

    Neo Technology's Feedback Management Solution, is a versatile SaaS platform hosted securely on Microsoft Azure. It efficiently manages customer complaints, handles feedback, and tracks issues with integrated workflows, ensuring compliance with statutory and regulatory requirements across various sectors.

  • Dynamics 365 Commerce

    VE3 GLOBAL LTD

    Dynamics 365 Commerce offers a unified shopping experience that seamlessly integrates digital, in-store, and back-office operations. This solution provides customers with a cohesive journey across all retail touchpoints, ensuring a consistent and efficient service wherever they engage.

  • Atlassian Managed Services

    Adaptavist UK Services LTD

    Adaptavist Managed Services Premium is a support service for Atlassian software products, such as Jira, Confluence, and Bitbucket, in an Adaptavist hosted environment or in a client's private cloud, with service delivery manager, monitoring, backups, and SLA. Adaptavist can provide training, add-on development, licensing, and professional services including migration.

  • Police SMS

    BOOMERANG I-COMMS LTD

    Intelligent, automated, threaded messaging designed for the Police. Multi-channel broadcasts, conversational SMS, Email and voice messaging, and appointment management all from an easy-to-use user interface, email inbox or integrated through API. A communication solution for the Police to streamline and manage workflows. ISO-27001, Cyber Essentials and Cyber Essentials Plus accredited

  • ALVAO Service Desk

    ALVAO s.r.o.

    ALVAO is an ITSM solution fully integrated with Microsoft 365. Service Desk is a friendly interface for requesters with a Microsoft look and feel - possibly even without leaving their MS Teams or Outlook client. A powerful tool implementing ITSM best practices for internal IT services teams.

  • Kick Housing Finance for Dynamics

    Kick ICT

    We’ve adapted Business Central, Microsoft’s comprehensive business management solution for SME organisations, to meet the unique finance and ERP demands of the housing industry. Unify your data, enhance customer relationships, build intelligence into decision making and accelerate business transformation, all based on sound financial information.

  • 2FA API solution

    BOOMERANG I-COMMS LTD

    Boomerang delivers a robust two-factor authentication (2FA) messaging service, bolstering account security with one-time passcode (OTP) verification. Our solution equips developers with seamless integration tools for heightened protection against unauthorized access. Leveraging Boomerang's platform fortifies accounts, reducing risks and ensuring compliance with ISO 27001, Cyber Essentials, and Cyber Essentials Plus.

  • Voixtel Cloud Telephony Software and Services

    VOIXTEL

    We are an experienced cloud telecoms provide offering bespoke solutions tailored to meet your needs. We offer virtual telephone numbers that are not tied to physical hardware with intelligent functionality which enables callers to contact organisations in the most efficient way, providing targeted solutions for niche applications.

  • VE3 Data Integration Platform / Master Data Management Platform

    VE3 GLOBAL LTD

    VE3's Data Integration / Master Data Management Platform establishes cohesive dataset sourced from diverse data origins, ensuring automatic matching, validation, and cleansing. Our platform enriches data through multidimensional matching, grouping into families and other categories, highly adaptable data profiling capabilities. Offer integrated Portal Application layer designed for regulated data sharing.

  • Data Quality Platform

    Melissa Data Ltd

    Melissa's all-in-one ready to use standalone collaborative software platform that can be accessed through the cloud or hosted on-premise. Melissa Unison centralises all requirements for data quality including: UK & global address; name, phone and email verification/cleansing; matching and consolidation data profiling; generalised cleansing, and report analysis.

  • SmartTools - AI-Powered Network Testing and Assurance

    METRICELL LIMITED

    Powerful GIS mapping and dashboard visualisation, designed around a suite of mobile applications which test, measure and assure network connectivity. Data from the Apps (i.e. crowdsourced metrics, indoor monitoring samples and walk/drive tests) are correlated with other key datasets to provide a comprehensive understanding of true indoor and outdoor experience.

  • Microsoft Dynamics 365 License Management Services

    WARP TECHNOLOGIES LIMITED

    As a Microsoft Partner, Warp provide license management services for Microsoft Dynamics 365, Microsoft Dynamics 365 Consultancy and Microsoft Dynamics 365 licensing. As the market-leading cloud software offering from Microsoft, Dynamics 365 unifies CRM and ERP business capabilities including Finance and Operations, Field Service, Marketing, Customer Service and Sales.

  • Insight - Salesforce CRM Cloud

    INSIGHT DIRECT (UK) LTD

    For users requiring combined capabilities of both Salesforce Service and Sales Clouds, provides class-leading Automation and Service Management in a single license. Sales allows you to track relationships, manage activities and opportunities. Service provides for management of Cases, Complaints, Contact Centres or Back Office teams and processes. SFDCI2024GC14

  • Appian Enterprise Low-code Platform

    Appian Software Switzerland LLC

    The Appian low-code application platform (LCAP) provides dynamic case management, robust process automation, and powerful AI integration. Its enables rapid development of sophisticated applications through data fabric integration, setting it apart as a comprehensive solution for organisations seeking agility, innovation, and efficiency in application development. APP24GC14

  • Microsoft .Net App Rearchitecture using Power Apps Platform

    CEOX SERVICES LTD

    Ceox’s Microsoft .NET App Rearchitect using Power Apps enables Public Sector Organisations to move legacy business apps to a modern, secure, scalable platform. Use Microsoft’s Low-Code Business Application platform, built on Dataverse, to quickly and efficiently deliver engaging modern applications which meet the needs of both users and the organisation.

  • Insight - Salesforce Lightning Sales Cloud

    INSIGHT DIRECT (UK) LTD

    Supporting government’s drive for intelligent revenue generation and comprehensive stakeholder management, Salesforce’s citizen 360 allows tracking of relationships, activities and tasks and easy process automation. From stakeholder to grant and opportunity management, empower your teams to collaborate and succeed, boosting productivity with trusted AI, whilst comprehensive reporting provides transparency. SFDCI2024GC14

  • E-Surveys and Feedback

    Leicestershire Health Informatics Service

    On line responsive mobile friendly real time surveys for data collection, feedback forms; suitable for service users, patient and staff, such as Friends and Family Test, Patient Experience; Equality and Diversity Monitoring, Service and Customer Satisfaction, Organisational Performance, for Continuous Improvement and Quality, Internet and Intranet / Secure Encrypted Forms