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Click4Assistance Limited
A UK supplier with over 15 years’ experience providing an enterprise live chat and web chat solution for a range of UK organisations including the NHS, local authorities, universities and the private sector. Offering a complete omni-channel solution including integration with Facebook, WhatsApp and Artificial intelligent powered ChatBots.
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Bounce Agency
The SIM Alert Manager is a comprehensive digital incident alerting and notification system designed to automatically inform response teams and stakeholders of incidents, providing customisable alerts, real-time updates, and integration with external systems for timely and coordinated response.
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Insight
XCaaS supports Unified Communications services through 8x8’s X Series user plans (X1-X4), offering telephony, voicemail, messaging, group chat, video meetings, call recording, AI-powered analytics, internet fax and more. Each user licence includes a calling plan that provides zone-based unmetered calling to domestic and international destinations.
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Vizst Technology
Meet your legal, policy and compliance obligations including GDPR, Subject Access Requests and Freedom of Information. With solutions from leading vendors including Mimecast and Cryoserver, we offer comprehensive email and Microsoft Teams searching, security and archiving.
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Charterhouse Voice & Data
The Private Cloud Voice and Contact Centre service is based on the Mitel Unify OpenScape portfolio and leading partner products to provide a robust and reliable integrated voice, contact centre and collaboration services with optional on-site survivability.
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Cinos
Elevate healthcare collaboration with our managed MDT video conferencing solution, seamlessly integrating legacy video endpoints and online meetings. Enhance teamwork efficiency by incorporating Audio Visual (AV) integration within MDT rooms, ensuring a cohesive experience. Improve patient outcomes with secure, HIPAA-compliant video conferencing and seamless integration with Microsoft Teams.
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DATASUMI LTD
Our state-of-the-art Automated Case Triage system aims to improve claim and support processing within the Department for Work and Pensions (DWP) and the National Health Service NHS. Utilising advanced Generative Artificial Intelligence technology, this groundbreaking service effectively sorts incoming benefit claims based on their urgency and complexity.
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Mazik Global Limited
Mazik Global is a Microsoft solution Partner, providing a managed, end-to-end Dynamics Business Central implementation service. We provide clients with the required skills, experience and engagement using our in-depth finance and technical skills to design, implement and adopt Dynamics Business Central transformational business solutions.
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BOM Group Ltd
Whether it be network/Application monitoring or securing physical or data assets in hybrid environments, BOM has the knowledge and partners to ensure the buyer leverages the most suitable tool(s) to suit their needs. Technical architects can advise on which software/hardware is fit for purpose based on the buyers requirements.
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Cinos
Revolutionise customer service with Webex Contact Centre, an all-in-one cloud Customer Contact solution combining CPaaS, Workforce Optimisation, and Artifical Intelligence. Manage omnichannel interactions with advanced features like call recording, quality management, workforce management and analytics. Leverage AI-driven self-service for personalised customer experiences, elevating contact centre efficiency and customer service.
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SVL Business Solutions Ltd
NICE Nexidia Interaction Analytics is AI-powered omnichannel analytics that identify trends and root causes across 100% of interactions. Whether it’s voice, text, or digital conversation, NICE Nexidia Interaction Analytics is designed to analyse, measure, and uncover insights to drive improvements to CX. Make next-gen insights easy with analytics everywhere.
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Zoom Video Communications, Inc.
Zoom Workplace is an AI-powered collaboration platform designed to reimagine teamwork by streamlining communications, increasing employee engagement, optimising in-person time, and improving productivity across flexible work. It’s Zoom’s core communications products, combined with employee engagement, spaces, and productivity solutions, all within the Zoom experience, with AI woven throughout.