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NINE23 LTD
UK Sovereign Managed Cloud PaaS for Symmetric Key Agreement (Arqit - SKA(PaaS)™). Secure by design, it hardens cyber security across the network and data communications by generating symmetric encryption keys between end-points. Manage individual and group key sessions with policy enforcement. Supports existing encryption algorithms to layer into existing network.
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GLOBAL 4 COMMUNICATIONS LIMITED
Global PSTN access via 8x8's native voice for Microsoft Teams integration. Increase productivity with a full communications solution, including telephony, voicemail; video, email, conference calls, data sharing, online meetings; call recording, customer analytics, internet fax. Call plans, per user per month: UK local, national and mobile numbers.
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I-NET SOFTWARE SOLUTIONS LTD
I-NET provides dedicated release and delivery service which includes: Migrating from traditional development to Agile, Resource, Budget, Road map & Portfolio Management, Training and infrastructure setup following GDS standards
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NINE23 LTD
UK Sovereign Private Cloud Hosted ZTNA Gateway, delivered as a managed service. People-Defined Security, deliver fast, Zero Trust access connections for your users everywhere to the resources they need anywhere. Can be used for connectivity to public sector networks such as LECN, PSN, HSCN and Internet/Public Cloud services.
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BlackBerry UK Limited
BlackBerry® AtHoc is trusted by 2000+ organizations globally to unify their crisis communications. It offers a whole new level of protection for your people and gives leaders the information they need to make critical safety decisions.
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GLOBAL 4 COMMUNICATIONS LIMITED
CallSwitch One is Global 4's industry leading unified
communications platform. Underpinned by a powerful VoIP telephony system, including a range of advanced call handling and management features, alongside chat, SMS, integrations and more.
All managed centrally through our secure administration dashboard, and deployed through proprietary mobile, desktop, and web applications.
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ROWDEN TECHNOLOGIES LTD.
Rowden's Self-managed TAK Server offers a foundational, cost-effective cloud solution on AWS or Hybrid platforms with custom security design, Docker-based deployment and basic PostgreSQL database features. Perfect for teams requiring straightforward, secure communication with minimal support.
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Six Degrees
A purpose-built solution, certified through the Microsoft Operator Connect program, that quickly enables native PSTN connectivity in Microsoft Teams and increases admin efficiency. The service is powered by the 8x8 XCaaS platform to provide reliable and flexible calling options and DID numbers for Microsoft Teams Phone users in 20 countries.
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PEGASYSTEMS LIMITED
Pega is a low-code platform for AI-powered decisioning and workflow automation. We enable organisations to get work done using apps that are secure, scalable, governed, and maintainable. We offer solutions for business process management, digital process automation, and customer/citizen engagement. Artificial Intelligence (AI) is at the core of the platform.
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Espire Infolabs Limited
Espire offers a comprehensive suite of Customer Communication Management services to enable inbound & outbound communication. We provide consulting, implementation and managed support and Business as Usual services using Quadient(Inspire), MessagePoint, OpenText Exstream, Stream Serve, PB Stack (EO,VIP/VDE), Sefas, Smart Communication and Kofax (KTA, KC and KTM) and PresConnect.
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NOVOVILLE LIMITED
Novoville’s Shared Repairs Management Platform (SRM) is an out-of-the-box solution to integrate the local market for building maintenance and repairs, and streamline the process for achieving repairs in buildings where mixed ownership makes collaboration difficult.A "mobile-first" approach, fully customisable to address different needs. Awarded by the Scottish Government.
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SPECIALIST COMPUTER CENTRES PLC
Effortlessly integrate PSTN calling into Teams across desktop and mobile. Our comprehensive solution, including SIP, contact centre, call recording, and devices is designed to replace outdated PBXs and ISDN reliance. Enjoy ongoing management automation, referenceable deployment, expert support and innovative integration for a seamless transition to cloud communications.
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Bullet Web Development
A chat assistant, harnessing the power of artificial Intelligence (AI) to help people navigate complex information (e.g. council services). Our tool delivers conversations through a range of communication channels (e.g. web, sms, Whatsapp, app). Offering tailored, personalised advice through an AI powered assistant.
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OPUS BUSINESS SYSTEMS LIMITED
X-Series provides UCaaS, CCaaS and CPaaS services from VOIP telephony (X1), through text, voice and video media support up-to full contact centre (X8). 8x8’s omnichannel contact centre includes speech analytics, AI, skills-based routing, Intelligent IVR, predictive campaign dialler, dashboards, customisable wallboards, quality management and media recording with open API integration.
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CIVICA UK LIMITED
Rapid deployment of Microsoft language studio making complex frequently asked questions (FAQ) documentation readily accessible for up to 100 concurrent Chatbot users over embeddable web interface. Includes advice to curate content sources to maximise value from Microsoft Bot Framework and Azure App Services.
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LEARNING NEXUS LIMITED
The full suite of Totara products, known as the Totara Talent Experience Platform (TXP), brings together three systems to help you revolutionise the way you train, manage and develop your people – Totara Learn, Totara Engage and Totara Perform.
Combined, they provide all the critically important employee experience you need
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BRITANNIC TECHNOLOGIES LIMITED
The Five9 Cloud Contact Centre provides a comprehensive suite of services for in and outbound customer service and support, to help you make more customer connections. With a full omni-channel suite of services. Britannic augment the service offering with additional omni-channel capabilities.
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Digital Space Managed Services Ltd
X-Series provides UCaaS, CCaaS and CPaaS services from VOIP telephony (X1), through text, voice and video media support up-to full contact centre (X8). 8x8’s omnichannel contact centre includes speech analytics, AI, skills-based routing, Intelligent IVR, predictive campaign dialler, dashboards, customisable wallboards, quality management and media recording with open API integration.
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Digistaff
The DigiStaff Housing Benefit Accuracy Assessment (HBAA) solution, is an intelligent automation solution designed to process the reviews required by the DWP.
This will enable Local Government Benefits Teams free up their resource to focus on other requirements.
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Six Degrees
An enterprise-level, omnichannel cloud contact centre solution designed to enhance collaboration with agents and elevate customer experiences. It features skills-based routing, supports various digital and voice channels seamlessly, provides customer journey analytics, and incorporates conversational AI for self-service tasks and automated call management.
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PHOENIX SOFTWARE LIMITED
Clerical work continues to be a major issue for ward nurses and can lead to frustration, complaints, and errors in documentation. Many clerical tasks can be automated using AI with a natural language interface. The SMART AI Ward Assistant automates these tasks saving over 2 hours per shift.
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TWIN TECHNOLOGY LIMITED
Secure services accessed over the internet and hosted in the cloud - Cloud Video Conferencing, Remote Consultation, Connected Devices and Remote Appointment Services. The Cloud service allows secure, high quality consultations and data exchange for people, places, and services through Clinical devices, Cameras, Systems, Mobile, PC's, Laptops and Tablet devices.
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Bullet Web Development
A chat assistant, harnessing the power of artificial Intelligence (AI) to enable people to navigate, access and ‘have a conversation with’ social care information, advice, guidance and processes. Our tool delivers conversations through a range of communication channels (e.g. web, sms, Whatsapp, app).
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DATASUMI LTD
Our service is a strategic partnership, combining a proprietary AI engine with expert human validation. We deliver scalable and accurate metadata enrichment for all asset types (image, video, audio), transforming your content into discoverable, high-value resources through a risk-mitigated workflow.
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PEGASYSTEMS LIMITED
Pega is a low-code platform for AI-powered decisioning and workflow automation. We enable organisations to get work done using apps that are secure, scalable, governed, and maintainable. We offer solutions for business process management, digital process automation, and customer/citizen engagement. Productivity improvement is a key use of the platform.
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NETPREMACY LIMITED
The Zendesk Marketplace is a one stop shop to find applications and integrations to increase agent productivity and workflows. In the Marketplace, You'll find apps and integrations to enhance analytics and reporting, time tracking, agent productivity. Netpremacy is an official Zendesk partner guaranteeing the best results for your Zendesk deployment.
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CLICK4ASSISTANCE LTD
A UK supplier with over 15 years’ experience providing an enterprise live chat and web chat solution for a range of UK organisations including the NHS, local authorities, universities and the private sector. Offering a complete omni-channel solution including integration with Facebook, WhatsApp and Artificial intelligent powered ChatBots.
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Agile Business Process UK Limited
Watsonx is a set of AI solutions, whether customer AI or off-the-shelf AI, designed to help you scale and accelerate the impact of AI. Watson X is an AI and data platform with Gen AI and a set of AI assistants, helping with the proliferation of AI.
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BOUNCE AGENCY LIMITED
The SIM Alert Manager is a comprehensive digital incident alerting and notification system designed to automatically inform response teams and stakeholders of incidents, providing customisable alerts, real-time updates, and integration with external systems for timely and coordinated response.
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INSIGHT DIRECT (UK) LTD
XCaaS supports Unified Communications services through 8x8’s X Series user plans (X1-X4), offering telephony, voicemail, messaging, group chat, video meetings, call recording, AI-powered analytics, internet fax and more. Each user licence includes a calling plan that provides zone-based unmetered calling to domestic and international destinations.