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Arcus Global Limited
Transform customer service with a single view of a customer's activity and tools for field service, messaging, bots, voice, social service and AI in workflow. Work faster and more productively across all channels on one platform making customer service frictionless, improving your efficiency and customer satisfaction whilst reducing costs. SFDCHA2024GC14
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Barrier Networks
This modular offering gives customers the visibility, automation and record keeping they need for the laws and frameworks that matter most to their compliance program
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SVL Business Solutions Ltd
Omningage Desktop is an enhancement to the standard services SVL can deploy through AWS to deliver Amazon Connect to a cloud Contact Centre. It comprises a comprehensive and customisable omnichannel agent CX interface, supervisor desktop and reporting dashboard package designed to lower call times and improve UX
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Data8 Ltd.
PredictiveAddress™ uses predictive type search technology to autocomplete addresses from minimal information such as business name, house name, street or postcode.
As the user enters information, potential addresses are listed which narrow down as more information is typed.
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TELEFÓNICA TECH UK BUSINESS APPLICATIONS LIMITED
Dynamics 365 Business Central combines ERP and CRM capabilities in one cloud-based solution, enabling seamless business operations. It integrates with Windows, Office 365, PowerBI, and PowerApps. Designed for SMBs, it manages finances, operations, sales, and customer service, providing real-time insights and fostering growth.
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Storetec Services Ltd
MDI Cloud is an accessible, secure document and content management platform, offering a straightforward way to organise, manage, and collaborate on documents without overwhelming complexity or cost. Supporting organisations as they grow and adapt.
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Rocktime Ltd
Rocktime's verso™ All licensing software provides a single platform to manage licence applications. Used as a stand-alone cloud platform or fully integrated, verso can be tailored to mirror and improve your internal workflows and processes. Powering local government licensing schemes.
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Big Blue Door Ltd
Big Blue Door offers custom design, development, support and hosting services using certified Drupal developers for cloud-based LocalGov Drupal solutions. We support LocalGov Drupal sites for district, city and county-size local authorities including Intranet & Microsite solutions. Contact us for a demonstration and free trial to explore the distribution securely.
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BookingLab
Our industry-leading Household Waste Recycling Centre (HWRC) Booking System delivers a 1000% ROI across 120+ HWRCs. This award-nominated booking system stops the misuse of HWRC services, increases HWRC efficiency, reduces HWRC costs, and delivers user-friendly booking management across unlimited locations, waste streams, vehicles, and HWRC booking types.
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S8080 Limited
ISO27001 certified Umbraco cloud hosted CMS for digital services and websites. S8080's GDPR compliant Umbraco CMS platform securely handles multilingualism, CRM, integrations, single sign-on, forms and workflow. Umbraco content management system is open-source, easy to use, yet powerful. Umbraco CMS is mobile optimised, accessible and designed to your user’s needs.
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tmc3 Limited
Third-Party Risk Management by OneTrust. The platform enables organisations to streamline and efficiently manage third parties and suppliers throughout the supplier due diligence lifecycle. Automated workflows simplify supplier risk assessments and intelligently flag risks based on your custom scoring methodology or choose from 25+ built-in control frameworks.
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INFOPAD LTD
InfoPad's Customer Service Quickstarter for Dynamics 365 CRM accelerates your customer service setup, optimising efficiency and enhancing customer interactions. This service rapidly deploys core customer service functionalities, providing a robust foundation that can scale with your business needs.
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CACI UK Ltd
CACI datasets accessible via cloud-based secure delivery portal, API, hosted data visualisation tools, hosted or cloud GIS platform; Acorn, Household Acorn, Wellbeing Acorn, Paycheck, Paycheck Disposable, Paycheck Equivalised, Paycheck Lifestage and Streetvalue. With this data, users can code and profile data to understand customers, residents, service users and wider community.
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NewZapp Communications
Coordinate your internal communications email with industry-leading software. Enhancing performance through employee engagement. NewZapp Communications is designed and developed to improve performance by keeping employees informed and engaged. Our ISO 27001 certified systems and UK based servers are GDPR compliant and totally secure.
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Objective Corporation Limited
Objective Keyplan provides an integrated collaborative environment to develop policies and strategic plans utilising best practice content; provides a unified workspace, publishing and delivery services; and facilitates the involvement of stakeholders through real-time consultation, collaboration and engagement with local communities.
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Panlogic Limited - Digital Engineering
Enterprise search capability Technology-neutral (Lucene Search, DT Search, Solr) Search whole site, within site sections, meta-data or within other files/assets (.DOCs/.PDFs/.XLS/.PPT etc.) Paginated results Multi-faceted results filtering & sorting (by relevancy/date/type/format) Wildcard (partial) search Boolean operators Design/build & hosting Search structured/unstructured data Index data/documents from file systems/intranets/e-mail/databases/knowledge management Predictive search
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CEMPLICITY UK LIMITED
Cemplicity specialises in Patient Experience (PREMs) and Patient-Reported Outcome Measures (PROMs) in acute care and community settings. Designed specifically to achieve high patient response rates and to ensure no extra burden on clinicians. We offer over 100 survey instruments ‘off the shelf’ and active support to ensure impact.
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QUESTIONPRO UK LIMITED
QuestionPro’s Academic Research platform is an effective and powerful tool to create and deploy surveys to ranging scales. Our web-based Academic Research platform allows users to collaborate in the creation of surveys. Surveys are deployed through the system, and our built-in reporting features promote high level analysis of results.
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Xerox (UK) Ltd
Enterprise Documents Records Content management solution, including scanning, workflow, collaborative tools, file sharing, application connectors, lifecycle management, content rules, automated rules and actions, PDF conversion, emailagent, security and user access control, permission at object level, database connectors, federated search support, google like search and intermediate & advanced search, metadata, reporting
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Amillan Ltd
Elevate public engagement with Cirrus's contact centre: AI-enhanced, omnichannel solutions seamlessly integrated with Microsoft Teams. Experience unparalleled communications across voice and digital channels with advanced AI automation, smart routing, and analytics. Effortlessly scalable, our CCaaS (Contact Centre as a Service) platform ensures top-tier service with end-to-end encryption and data sovereignty.
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Novoville Ltd
Novoville e-Payments is an out-of-the-box solution enabling local governments to receive and manage online payments.Residents send money to their council conveniently and securely for any number of services, including taxes, bills, fines, transport tickets or permits, even local events.With zero-code integration on any form, you reduce friction and increase efficiency.
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8x8 UK Limited
An intuitive, Direct Routing-as-a-Service solution, based on Azure, seamlessly integrates native PSTN calling into Microsoft Teams through the 8x8 XCaaS platform. It offers access to local PSTN replacement in nearly 60 countries. 8x8 calling plans offer various unmetered outbound calling choices for up to 48 international destinations.
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Insight
For users requiring combined capabilities of both Salesforce Service and Sales Clouds, provides class-leading Automation and Service Management in a single license. Sales allows you to track relationships, manage activities and opportunities. Service provides for management of Cases, Complaints, Contact Centres or Back Office teams and processes. SFDCI2024GC14
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Hilltop Digital Lab
The Data Orchestration Ecosystem is for organisations needing to transport message data in real-time and near real-time in a controlled and managed approach between systems and other organisations. The DOE is an open-source, highly dynamic, event-driven workflow engine validating, enriching and transforming data to open standards in transit.
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NTT DATA Business Solutions (UK) Limited
SAP Emarsys Customer Engagement, part of SAP Customer Experience, offers an omnichannel solution that enables marketers to create and scale personalised, real-time marketing campaigns across various channels. This approach accelerates business results, facilitates one-to-one personalisation, and actively engages customers through multiple channels to enhance customer lifetime value with intelligent interactions.
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Sunrise Software Limited
Sunrise MSP is an ITIL aligned Service Desk/ Service Management software platform designed specifically for IT Managed Service Providers, Technology companies and Shared Services to manage their service management processes. Including all core ITIL processes, customer self-service portal, contract management, project management, SDI Accredited Reporting and AI Chat Bots
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Forfront Limited
e-shot™ is the internal communication platform trusted by the public sector to manage highly effective internal messaging.
Whether it is staff newsletters or emergency comms, e-shot gives you a simple solution for sending targeted and accessible messaging to your audience.
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Stopford Information Systems
Stopford's online appointment booking and diary management system allows councils to offer online appointment booking for council services, including disclosure and barring appointments.
As a bespoke solution, the system can be configured to the requirements of the organisation, enabling custom admin features, diaries, calendars, and online fields.
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NHS North of England Commissioning Support Unit (Hosted by NHS England)
EBIcheck+ is a web based system that provides an instant funding decision on whether a patient meets the relevant policy criteria and therefore can be granted prior funding approval for procedures covered in both the local Value Based Commissioning Policy and also for any national Evidence Based Interventions.
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Doc-works Ltd
A fully featured, customisable cloud audit management system, empowering users to complete, respond, report and action on all standards within an organisation to become and remain compliant. Tablet/smartphone technology links directly to a powerful analytics portal comprehensively managing, automating, and mandating action plans. Helpful wizards provide easy self-management.