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547 results found

547 results found in Lot 2: Cloud software in the category Telephony (including VOIP and SIP connectivity)

  • Global 4's 8x8 CCaaS (Contact Centre as a service)

    GLOBAL 4 COMMUNICATIONS LIMITED

    8x8’s contact centre as a service (X Series 6-8). Telephony & UC Contact for superior customer service. Highly compatible. Omnichannel. Customer speech analytics, AI, skills-based routing, Intelligent IVR, preview campaign dialer, dashboards, customisable web wallboards, quality monitoring, Named User permissions, Universal Team Messaging. Call recording. Open APIs CRM integration.

  • Cloud-based Number Management application (Number Connect)

    Pure IP

    A cloud-based telephone number management software-as-a-service to give organisations single pane visibility and control to manage all your telephone numbers in a single place. Includes automated sync with Microsoft Teams and upload facility for other systems

  • Noesis Cloud

    Waltec Solutions Ltd

    Our Noesis Cloud range of products are designed to combat common business issues and to bring the efficiencies gained from electronic processes where paper has traditionally been used, reducing administrative overhead and providing streamlined processes and accurate management information. Specifically focussed on Procurement, Facilities and Finance Management processes.

  • Daisy Online UC

    Wavenet Ltd

    Daisy Online UC delivers a cloud-based, enterprise grade, UC service that replaces the need for any customer site PBX equipment and applications whilst providing customers access to the full suite of MITEL features. Services are provided on a PUPM basis, with minimal upfront capital investment or in house skills.

  • Fusion - 8x8 UCaaS (Unified Communications as a Service)

    Charterhouse Voice & Data

    XCaaS supports Unified Communications services through 8x8’s X Series user plans (X1-X4), offering telephony, voicemail, messaging, group chat, video meetings, call recording, AI-powered analytics, internet fax and more. Each user licence includes a calling plan that provides zone-based unmetered calling to domestic and international destinations.

  • Teams Operator Connect from Chess ICT

    Chess CyberSecurity Ltd

    Work Better Together - Integrating our voice solution with the Microsoft Teams platform will ensure you are always available when your customers need you. Chess Teams Operator Connect provides you with all the tools you need in a single platform helping you to deliver better service.

  • 8x8 UCaaS Unified Communications as a Service

    Digital Space Cloud Services Limited

    X-Series provides UCaas, CCaas and CPaaS services from VOIP telephony (X1), through text, voice and video media support up-to full contact centre (X8). 8x8’s omnichannel contact centre includes speech analytics, AI, skills-based routing, Intelligent IVR, predictive campaign dialler, dashboards, customisable wallboards, quality management and media recording with open API integration.

  • Digital Voice

    Intercity Technology Limited

    Intercity’s Digital Voice platform delivers feature-rich VoIP solutions which is a cost effective, scalable phone system with mobility and collaboration features. Access advanced call management, voicemail, and integration capabilities. It enhances communication, productivity, and customer service with reliable, cloud-based voice solutions ideal for businesses of all sizes.

  • Phone Verification

    Melissa Data Ltd

    Global Phone Verification can check whether a phone number is valid. Mobile numbers can be detected as live and connected, and CallerID taps into real-time carrier data to return the name of the person or business associated with the number at activation.

  • Microsoft 365

    MODULO 2 LIMITED

    Supply of licensing for Microsoft 365 cloud services

  • 8x8 Work - Unified Communications as a Service (UCaaS)

    Six Degrees Technology Group Limited

    XCaaS supports Unified Communications services through 8x8’s X Series user plans (X1-X4), offering telephony, voicemail, messaging, group chat, video meetings, call recording, AI-powered analytics, internet fax and more. Each user licence includes a calling plan that provides zone-based unmetered calling to domestic and international destinations.

  • ICON Teams Connector

    Maintel Europe Limited

    A Maintel ICON cloud service connecting Microsoft Teams users to external telephony services for voice calls. The service allows customers to leverage their investment in Teams for improved collaboration, enabling users to make and receive calls to landlines and mobile phones using Microsoft Teams on their PC or mobile devices.

  • Avaya Experience Platform Customer Experience Software and Cloud Solutions

    SABIO LTD

    AXP is a cloud contact centre solution with an API first architecture, enabling customisation and integration with your existing infrastructure. AXP empowers businesses with automated and assisted omnichannel capabilities, AI, realtime and historic reporting and analytics, workforce engagement, journey tracking. Delivering exceptional customer experiences across onmichannels.

  • Gamma SIP Trunks

    Opus Telecoms

    Gamma SIP Trunking is the UK's leading IP telephony/VoIP service, utilising SIP protocol. This provides quality inbound and outbound voice calls. Gamma SIP, compatible with the majority of iPABX/SBCs (including Microsoft Teams/Skype and Cisco), delivers enhanced cloud features including; automatic fail-over, flexible SIP channels and inbound call control.

  • Britannic private cloud for Mitel

    Britannic Technologies

    Many organisations have made large investments into Mitel platforms and technology. By migrating to Britannic cloud, organisations can protect that investment whilst also benefitting from the strength of Britannic's Private Cloud offer.

  • Voice Enabled Teams

    Six Degrees Technology Group Limited

    Consolidate your Microsoft Teams collaboration software with your unified communications platform, and achieve cost efficiencies whilst delivering a ubiquitous experience to your end users. We'll deploy Microsoft Phone System for your organisation, ensuring you leverage the maximum benefits from Microsoft’s collaboration tool.

  • Omnichannel Contact Centre for Microsoft Teams

    Redcentric Solutions Limited

    Omnichannel Contact Centre for Microsoft Teams is a feature-rich omnichannel environment, functioning as a comprehensive collaboration and customer engagement platform. It seamlessly integrates back-office staff with frontline agents, allowing employees to collaborate and support customers within a unified platform. This integration minimises switching between tools and applications, improving efficiency/productivity.

  • AtlasNXT

    Track24 Limited

    AtlasNXT uses location intelligence to solve security, duty of care, communication and operational challenges. It is designed to optimise user adoption by offering a unified, intuitive experience built on privacy-first principles. We transform modern-day operational delivery, through AI-based automation improving cost efficiencies, whilst boosting productivity, employee satisfaction and trust.

  • Zoom

    Zoom Video Communications, Inc.

    Zoom is an all-in-one collaboration platform that makes connecting easier, more immersive, and more dynamic for people and businesses. Our team chat, phone, meetings, omnichannel contact centre, whiteboard, workspace, and AI solutions help hybrid teams collaborate and get more done.

  • Alscient Amazon Connect

    Alscient Limited

    Amazon Connect is a self-service, cloud-based contact-centre service that makes it easy for any business to deliver better customer service at lower cost. The self-service graphical interface in Amazon Connect makes it easy for non-technical users to design contact flows, manage agents, and track performance metrics.

  • 8x8 Contact Centre

    Softcat Limited

    An enterprise-level, omnichannel cloud contact centre solution designed to enhance collaboration with agents and elevate customer experiences. It features skills-based routing, supports various digital and voice channels seamlessly, provides customer journey analytics, and incorporates conversational AI for self-service tasks and automated call management.

  • Cisco Webex Cloud Calling by Nasstar

    GCI Network Solutions Ltd

    Webex Cloud Calling is a complete enterprise-grade cloud calling and team collaboration solution offered through a flexible subscription model. Accessible from any device, with centralised administration, security, and reliability you can trust, the Webex Cloud is always on and always up to date so you can focus on your business.

  • Teams Telephony

    JUNGLE I.T. LIMITED

    NFON PBX system with integration with Microsoft Teams

  • Cloud Voice Contact from Chess ICT

    Armadillo Sec Ltd

    Cloud Voice Contact is a cloud-based contact centre solution designed specifically to work with Chess Cloud Voice. Provides conjoined experience and shared features for contact centre agents. Cloud Voice Users easily set-up within the online portal. Perfect for organisations who want to make it easier for customers to engage.

  • Becrypt Everything 365 - Assured

    Becrypt Ltd

    Becrypt's Everything 365 service is designed businesses who are looking to get all of their IT under control. Aimed at Public Sector departments and organisations, and commercial companies that support public sector, who need a fast, easy deployable and assured solution that meets the required HMG security standards.

  • Cloud Based Mobile Device Test Automation

    Ve3 Global Ltd

    Utilize test automation for mobile applications, employing cloud-based test automation software and devices. Install applications, create automated test cases, execute scripts, and generate test reports for efficient defect identification.

  • Google Voice Starter / Standard / Premier

    Netpremacy Limited

    Google Voice enables your teams to stay connected, organized, and on task with an easy-to-use phone solution that fits your organizations. Make and receive phone calls using a work number on any device, anywhere. Number assignment, porting, and billing are neatly consolidated in the familiar Google Workspace Admin console.

  • FACT24

    F-24 UK Limited

    FACT24 is designed to help users prevent, manage and analyse critical situations through effective communications. FACT24 enables users to communicate with key stakeholders, emergency response and crisis management teams securely on mass with ease and simplicity. FACT24 ensures real time exchange of information and documents for seamless virtual crisis management.

  • Myriad Intelligent Inbound Call Routing by Nasstar

    GCI Network Solutions Ltd

    Myriad Intelligent Inbound Call Routing by Nasstar delivers a flexible and rich caller experience by applying intelligent logic to non-geographic and local presence numbers. The logic is created using a rich, intuitive portal by dragging, dropping, and linking modules onto a blank canvass. Historical stats and real-time dashboarding are available.

  • Fusion - 8x8 Video Conferencing

    Charterhouse Voice & Data

    8x8 Meetings are integral to the Unified Communications services provided through 8x8's X Series user plans. These services support video-based meetings, events, and team collaboration, featuring functionalities like whiteboarding for enhanced interaction and productivity.