-
NETCALL TECHNOLOGY LIMITED
Liberty Converse CX is an AI powered advanced omnichannel contact centre as a service (CCaaS) solution. Converse CX enables the management and reporting of customer engagements using telephony, email, chat, SMS, and social channels, with multiple ways to connect the contact centre depending on your requirements.
-
CINOS LIMITED
Liberty Converse CX is an AI powered advanced omnichannel contact centre as a service (CCaaS) solution. Converse CX enables the management and reporting of customer engagements using telephony, email, chat, SMS, and social channels, with multiple ways to connect the contact centre depending on your requirements.
-
Digital Space Cloud Services Limited
Mitel Cloud is a subscription based solution for businesses wanting to consume UC and omni-channel contact centre services from the cloud. The solution is hosted in geo-diverse data centres and can be delivered over the public internet or a customer's private wide area network
-
PHOENIX SOFTWARE LIMITED
Microsoft Teams Rooms provides a complete meeting experience that brings HD video, audio, and content sharing to meetings of all sizes, from small huddle areas to large conference rooms.
This is a dedicated SKU licensing meetings and calling on a per-device basis for meeting room devices and includes managed services.
-
Business Systems (UK) Ltd
AI enabled Nice CXone Cloud Contact Centre Solution unifies best-in-class Omnichannel Routing, Analytics, Workforce Management, Automation and Artificial Intelligence built on an open Cloud foundation to protect previous investments. Products are tailored to offer flexible solutions for inbound, outbound, and blended contact centre environments.
-
GLOBAL 4 COMMUNICATIONS LIMITED
8x8’s contact centre as a service (X Series 6-8). Telephony & UC Contact for superior customer service. Highly compatible. Omnichannel. Customer speech analytics, AI, skills-based routing, Intelligent IVR, preview campaign dialer, dashboards, customisable web wallboards, quality monitoring, Named User permissions, Universal Team Messaging. Call recording. Open APIs CRM integration.
-
Pure IP
A cloud-based telephone number management software-as-a-service to give organisations single pane visibility and control to manage all your telephone numbers in a single place. Includes automated sync with Microsoft Teams and upload facility for other systems
-
Waltec Solutions Ltd
Our Noesis Cloud range of products are designed to combat common business issues and to bring the efficiencies gained from electronic processes where paper has traditionally been used, reducing administrative overhead and providing streamlined processes and accurate management information. Specifically focussed on Procurement, Facilities and Finance Management processes.
-
WN CORPORATE SERVICES TRADING LIMITED
Daisy Online UC delivers a cloud-based, enterprise grade, UC service that replaces the need for any customer site PBX equipment and applications whilst providing customers access to the full suite of MITEL features. Services are provided on a PUPM basis, with minimal upfront capital investment or in house skills.
-
CHARTERHOUSE VOICE & DATA LIMITED
XCaaS supports Unified Communications services through 8x8’s X Series user plans (X1-X4), offering telephony, voicemail, messaging, group chat, video meetings, call recording, AI-powered analytics, internet fax and more. Each user licence includes a calling plan that provides zone-based unmetered calling to domestic and international destinations.
-
Cyberlab
Work Better Together - Integrating our voice solution with the Microsoft Teams platform will ensure you are always available when your customers need you. Chess Teams Operator Connect provides you with all the tools you need in a single platform helping you to deliver better service.
-
Digital Space Cloud Services Limited
X-Series provides UCaas, CCaas and CPaaS services from VOIP telephony (X1), through text, voice and video media support up-to full contact centre (X8). 8x8’s omnichannel contact centre includes speech analytics, AI, skills-based routing, Intelligent IVR, predictive campaign dialler, dashboards, customisable wallboards, quality management and media recording with open API integration.
-
Intercity Technology Limited
Intercity’s Digital Voice platform delivers feature-rich VoIP solutions which is a cost effective, scalable phone system with mobility and collaboration features. Access advanced call management, voicemail, and integration capabilities. It enhances communication, productivity, and customer service with reliable, cloud-based voice solutions ideal for businesses of all sizes.
-
Melissa Data Ltd
Global Phone Verification can check whether a phone number is valid. Mobile numbers can be detected as live and connected, and CallerID taps into real-time carrier data to return the name of the person or business associated with the number at activation.
-
MODULO 2 LIMITED
Supply of licensing for Microsoft 365 cloud services
-
Six Degrees
XCaaS supports Unified Communications services through 8x8’s X Series user plans (X1-X4), offering telephony, voicemail, messaging, group chat, video meetings, call recording, AI-powered analytics, internet fax and more. Each user licence includes a calling plan that provides zone-based unmetered calling to domestic and international destinations.
-
MAINTEL EUROPE LIMITED
A Maintel ICON cloud service connecting Microsoft Teams users to external telephony services for voice calls. The service allows customers to leverage their investment in Teams for improved collaboration, enabling users to make and receive calls to landlines and mobile phones using Microsoft Teams on their PC or mobile devices.
-
SABIO LTD
AXP is a cloud contact centre solution with an API first architecture, enabling customisation and integration with your existing infrastructure. Cognigy AI is an Enterprise-Grade Conversational AI Platform designed specifically for large-scale enterprises to build, deploy, and manage both chat and voice agents.
-
Opus Telecoms
Gamma SIP Trunking is the UK's leading IP telephony/VoIP service, utilising SIP protocol. This provides quality inbound and outbound voice calls. Gamma SIP, compatible with the majority of iPABX/SBCs (including Microsoft Teams/Skype and Cisco), delivers enhanced cloud features including; automatic fail-over, flexible SIP channels and inbound call control.
-
BRITANNIC TECHNOLOGIES LIMITED
Many organisations have made large investments into Mitel platforms and technology.
By migrating to Britannic cloud, organisations can protect that investment whilst also benefitting from the strength of Britannic's Private Cloud offer.
-
Six Degrees
Consolidate your Microsoft Teams collaboration software with your unified communications platform, and achieve cost efficiencies whilst delivering a ubiquitous experience to your end users. We'll deploy Microsoft Phone System for your organisation, ensuring you leverage the maximum benefits from Microsoft’s collaboration tool.
-
REDCENTRIC SOLUTIONS LIMITED
Omnichannel Contact Centre for Microsoft Teams is a feature-rich omnichannel environment, functioning as a comprehensive collaboration and customer engagement platform. It seamlessly integrates back-office staff with frontline agents, allowing employees to collaborate and support customers within a unified platform. This integration minimises switching between tools and applications, improving efficiency/productivity.
-
Track24 Limited
AtlasNXT uses location intelligence to solve security, duty
of care, communication and operational challenges. It is
designed to optimise user adoption by offering a
unified, intuitive experience built on privacy-first principles.
We transform modern-day operational delivery, through AI-based automation improving
cost efficiencies, whilst boosting productivity, employee
satisfaction and trust.
-
Zoom Video Communications, Inc.
Zoom is an all-in-one collaboration platform that makes connecting easier, more immersive, and more dynamic for people and businesses. Our team chat, phone, meetings, omnichannel contact centre, whiteboard, workspace, and AI solutions help hybrid teams collaborate and get more done.
-
ALSCIENT LIMITED
Amazon Connect is a self-service, cloud-based contact-centre service that makes it easy for any business to deliver better customer service at lower cost. The self-service graphical interface in Amazon Connect makes it easy for non-technical users to design contact flows, manage agents, and track performance metrics.
-
SOFTCAT PLC
An enterprise-level, omnichannel cloud contact centre solution designed to enhance collaboration with agents and elevate customer experiences. It features skills-based routing, supports various digital and voice channels seamlessly, provides customer journey analytics, and incorporates conversational AI for self-service tasks and automated call management.
-
GCI NETWORK SOLUTIONS LIMITED
Webex Cloud Calling is a complete enterprise-grade cloud calling and team collaboration solution offered through a flexible subscription model. Accessible from any device, with centralised administration, security, and reliability you can trust, the Webex Cloud is always on and always up to date so you can focus on your business.
-
JUNGLE I.T. LIMITED
NFON PBX system with integration with Microsoft Teams
-
ARMADILLO SEC LTD
Cloud Voice Contact is a cloud-based contact centre solution designed specifically to work with Chess Cloud Voice. Provides conjoined experience and shared features for contact centre agents. Cloud Voice Users easily set-up within the online portal. Perfect for organisations who want to make it easier for customers to engage.
-
BECRYPT LIMITED
Becrypt's Everything 365 service is designed businesses who are looking to get all of their IT under control. Aimed at Public Sector departments and organisations, and commercial companies that support public sector, who need a fast, easy deployable and assured solution that meets the required HMG security standards.