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85 results found

85 results found in Lot 2: Cloud software in the category Call accounting

  • Microsoft Teams Calling Plans

    Bytes Software Services

    A Calling Plan is an add-on telephone service that, when combined with Phone System in Office 365, can become the voice solution for your entire organization. A Calling Plan provides people with a primary phone number and lets them make and receive phone calls. bssgc

  • Amazon Connect

    Softcat Limited

    Amazon Connect is a self-service, cloud-based contact-centre service that makes it easy for any business to deliver better customer service at lower cost. The self-service graphical interface in Amazon Connect makes it easy for non-technical users to design contact flows, manage agents, and track performance metrics.

  • boxxe Microsoft Teams Rooms Pro

    BOXXE LIMITED

    Microsoft Teams Rooms provides a complete meeting experience that brings HD video, audio, and content sharing to meetings of all sizes, from small huddle areas to large conference rooms. This is a dedicated SKU licensing meetings and calling on a per-device basis for meeting room devices and includes managed services.

  • Daisy UCaaS (RingCentral RingCX)

    Wavenet Ltd

    RingCX is RingCentral's AI-powered customer service platform that integrates all communication channels (voice, chat, video) into a single system for agents and customers. It aims for easy use, fast deployment, and improved customer experience through features like chatbots and analytics.

  • Daisy Embedded Dialler for Microsoft Teams (RingCentral RingEX)

    Wavenet Ltd

    RingCentral Embedded Dialler for Microsoft Teams, brings our robust, enterprise-grade communications and collaboration capabilities to the Microsoft Teams app. Natively integrating functionality from RingEX into Teams, users can make calls and schedule, start and join meetings, view call history, and access our RingCentral Bot without leaving Teams.

  • NG Bailey Cloud Communications (Ring EX)

    NG Bailey IT Services Limited

    RingEX enables customers to quickly set up and unify business calls, SMS, fax, and more in a single app with powerful AI tools accessible across devices. It also has powerful real-time analytics for better decision-making and 300+ pre-built integrations to easily automate workflows and tasks

  • Daisy Direct Routing for Microsoft Teams (RingCentral RingEX)

    Wavenet Ltd

    Native Teams dialing powered by RingCentral. RingCentral Direct Routing for Microsoft Teams works behind the scenes to power reliable calling and an expanded global reach, all while users leverage the familiar Teams interface.

  • Teams Calling

    Node4

    Teams Calling transforms Microsoft Teams into a comprehensive communication hub, integrating telephony services for seamless internal and external calls. With global reach, advanced call management features, and direct routing capabilities, it enables organisations to consolidate communication tools, enhancing collaboration and productivity within a secure, unified platform.

  • Netwrix Auditor

    Softcat Limited

    Netwrix Auditor is a powerful platform designed to enhance security and compliance by providing comprehensive visibility into IT infrastructure changes and data access. It enables real-time monitoring, auditing, and reporting across a variety of systems, applications, and files, helping organizations ensure data integrity and regulatory compliance.

  • Webex Calling

    Node4

    Webex Calling delivers a robust, cloud-based telephony solution integrated within the Cisco Webex platform, offering advanced voice and call management features for businesses of all sizes. It enables seamless communication and collaboration with global reach, ensuring secure, reliable voice services from anywhere, on any device.

  • Cinos Mobile

    Cinos

    Cinos Mobile, underpinned by EE, offers SIM cards for use by mobile / smartphones, tablets, PCs and IoT devices, or any other device that requires a mobile connection, together with a tailored range of subscription services including pay-per-use voice minutes, SMS and data, or bundled/all-inclusive voice minutes, SMS and data.

  • Voice Migration

    MIT Dynamic Technologies Limited

    MIT provide professional services to migrate legacy on-premise or private-cloud communications platforms (Phone Systems and PABX's) to cloud unified communications solutions (e.g. Teams, Cisco, RingCentral etc.)

  • Trustmarque Cloud Collaboration Service

    Trustmarque Solutions Limited

    Provision of a full range of collaboration products, solutions and services for user communication, ideation, content creation and productivity activities.

  • Customer service triage

    Boomerang I-Comms Ltd

    Customer service communication solution with the ability to dynamically triage customer support requests through an engagement tree, automatically passing each customer service enquiry to the correct department, using either Email, SMS or by connecting a call. Reduce calls received and handling time. ISO-27001, Cyber Essentials and Cyber Essentials Plus accredited

  • Teams Calling as a Service (TCaaS)

    Exponential-e Ltd

    Exponential-e provides enhanced voice capability to Microsoft Teams by enabling phone system capabilities with resilient SIP/PSTN direct routing services from our carrier grade network. providing add on value around implementation, support whilst providing additional features, call recording, switchboard applications, enhanced analytics, endpoint and conference room enablement services

  • Cloud Call Logging Lite

    BTS Holdings plc

    Call reporting services for landlines and mobile devices. Supporting all types of telephony.

  • Telecommunications Phone System, Managed VoIP - enableVoice

    EnableIT Technologies Ltd

    enableVoice: A versatile VoIP telephone system. With seamless integration, robust recording features, and budget-friendly pricing, empower your business. Whether you’re at the office with physical phones or part of a remote team using mobile devices, enablevoice ensures connectivity from anywhere in the world, all you need is an internet connection.

  • GovApps Custom Builder: PowerApps Development for Secure Government Applications

    WR LOGIC LIMITED

    GovApps Custom Builder develops custom PowerApps solutions for UK government entities, covering all stages from UI/UX design to training. It offers applications with offline access and strict data security, ensuring compliance with government security standards through Microsoft PowerApps, Power Platform, Power Automate, Power BI.

  • NG Bailey Cloud Communications (Ring CX)

    NG Bailey IT Services Limited

    RingCX is an AI-powered customer service platform that integrates all communication channels (voice, chat, video) into a single system for agents and customers. It aims for easy use, fast deployment, and improved customer experience through features like chatbots and analytics

  • FourNet (4net) Cloud Unified Communications (UCaaS)

    4net Technologies Ltd

    FourNet offers Unified Communications and SIP services from world leading application providers, including: Microsoft (Teams Direct Routing), Avaya, RingCentral, Gamma, BT Wholesale, Tiger, Ribbon, AudioCodes and others. Our services can be delivered via a number of hosting options, private, public and hybrid cloud and integrated with Microsoft, Amazon and Google.

  • FourNet (4net) Cloud RPA - AI - Chatbot

    4net Technologies Ltd

    4net offers a SaaS Robotic Process Automation (RPA) environment. We bring together RPA principles, Artificial Intelligence(AI), Machine Learning and Cloud Computing. We can automates processes rapidly by defining, deploying, integrating, operating, testing, and refining RPA requirements for transaction processing, data manipulation, response triggering, and communicating between digital systems.

  • Phone Verification

    Melissa Data Ltd

    Global Phone Verification can check whether a phone number is valid. Mobile numbers can be detected as live and connected, and CallerID taps into real-time carrier data to return the name of the person or business associated with the number at activation.

  • Voice Enabled Teams

    Six Degrees Technology Group Limited

    Consolidate your Microsoft Teams collaboration software with your unified communications platform, and achieve cost efficiencies whilst delivering a ubiquitous experience to your end users. We'll deploy Microsoft Phone System for your organisation, ensuring you leverage the maximum benefits from Microsoft’s collaboration tool.

  • Google Voice Starter / Standard / Premier

    Netpremacy Limited

    Google Voice enables your teams to stay connected, organized, and on task with an easy-to-use phone solution that fits your organizations. Make and receive phone calls using a work number on any device, anywhere. Number assignment, porting, and billing are neatly consolidated in the familiar Google Workspace Admin console.

  • FourNet (4net) Cloud NICE CXOne Contact Centre

    4net Technologies Ltd

    FourNet's NICE InContact CXOne contact centre service is a leading customer experience platform; providing routing, analytics, workforce optimisation, automation and AI from a single application; CXOne offers excellent user/client experiences, delivering smarter and faster contact centres working with swifter agent onboarding, enhanced metrics, performance, and retention.

  • Support desk solution

    Boomerang I-Comms Ltd

    Customer service communication solution with the ability to dynamically triage customer support requests through an engagement tree, automatically passing each customer service enquiry to the correct department, using either Email, SMS or by connecting a call. Reduce calls received and handling time. ISO-27001, Cyber Essentials and Cyber Essentials Plus accredited

  • RingCX

    Arrow Business Communications Limited

    RingCX is RingCentral's AI-powered customer service platform that integrates all communication channels (voice, chat, video) into a single system for agents and customers. It aims for easy use, fast deployment, and improved customer experience through features like chatbots and analytics.

  • Microsoft Teams Phone

    Phoenix Software Ltd

    Phone System in Office 365 gives you PBX capabilities, but without the complicated and expensive equipment. Phone System allows you to replace your existing on-premises PBX system with a set of features delivered from Office 365 that is tightly integrated into your cloud experience.

  • 3CX PBX VoIP Phone System Software

    Creative Networks

    3CX PBX VoIP Phone System is software for businesses to make calls via the internet. It replaces traditional phone systems, integrating with SIP trunks, IP phones, and softphones. Offering features like call forwarding and conferencing, it enhances communication, efficiency, and cost-effectiveness for organisations of all sizes.

  • FourNet (4net) Cloud Contact Centre

    4net Technologies Ltd

    FourNet offers omni-channel contact centre services from world leading application providers, including: Avaya, NICE, Content Guru, Anywhere365, Calabrio, Verint, Sycurio (Semafone), PCI PAL and others. Our services can be delivered via a number of hosting options, private, public and hybrid cloud and integrated with Microsoft, Amazon and Google.