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Epaccsys Limited
ERP systems provider Epaccsys have been supplying ERP systems and ERP solutions for over 15 years with Epicor ERP software. The full suite of modules available include Financial ERP, Distribution ERP, Supply Chain Management ERP and Project Management ERP.
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Equine Register Ltd
Enables the verification of individuals against the Royal College of Veterinary Surgeons (RCVS) register to ensure real-time that individuals are legally able to practice as a vet and/or Official Vet and their qualifications before they access restricted Equine Register Services. Protects against fraudulent activity.
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Softcat Limited
Transform customer service with a single view of a customer's activity and tools for field service, messaging, bots, voice, social service and AI in workflow. Work faster and more productively across all channels on one platform making customer service frictionless, improving your efficiency and customer satisfaction whilst reducing costs. SFDCS2024GC14
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COHESIVE UK GROUP LIMITED
Maximo Mobile is fully configurable using transferable skills that will become increasingly commonplace throughout MAS, aligned with the IBM technology stack. The solution uses MAS app points and therefore has no requirements for a 3rd party license, additional server software/hardware or integration. Maximo Mobile also has a strong development roadmap.
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Pegasystems Limited
Pega is a low-code platform for AI-powered decisioning and workflow automation. We enable organisations to get work done using apps that are secure, scalable, governed, and maintainable. We offer solutions for business process management, digital process automation, and customer/citizen engagement. Pega Email Bot is a key feature of the platform.
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GCI Network Solutions Ltd
Direct routing as a service allows you to Leverage your Microsoft Teams deployment to make and Receive PSTN Calls Via Nasstar- hosted SBC infrastructure. Through the iPilot Portal, you can quickly and easily manage users.
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Softcat Limited
Supporting government’s drive for intelligent revenue generation and comprehensive stakeholder management, Salesforce’s citizen 360 allows tracking of relationships, activities and tasks and easy process automation. From stakeholder to grant and opportunity management, empower your teams to collaborate and succeed, boosting productivity with trusted AI, whilst comprehensive reporting provides transparency. SFDCHS2024GC14
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Made Tech Ltd
Made Tech Repairs reduces unneeded contact and missed appointments for social housing providers. It is a fully accessible online service. Simple to use and tested by residents, it is available 24/7 on all devices.
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Insight
Supporting government’s drive for intelligent revenue generation and comprehensive stakeholder management, Salesforce’s citizen 360 allows tracking of relationships, activities and tasks and easy process automation. From stakeholder to grant and opportunity management, empower your teams to collaborate and succeed, boosting productivity with trusted AI, whilst comprehensive reporting provides transparency. SFDCHI2024GC14
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Insight
Slack brings the team together, wherever you are. With over 12 million daily users, Slack is the channel-based messaging platform that brings your communication and tools into one place so your teams will stay productive no matter where you’re working from. SFDCSKI2024GC14
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Purcell Radio Systems Ltd
Fast response task management software for managing and measuring the workflow of Soft FM support services (porters, domestics, housekeeping, waste, catering, security, linen, etc) in acute hospitals and other demanding healthcare environments.
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Acceleraate Limited
Zoom Virtual Agent (ZVA) is an AI-powered chatbot. It delivers customer support, responds to enquiries, and executes tasks in a conversational style. Powered by Generative AI, Zoom Virtual Agent supports intent-based and knowledge-based customer journeys, provides multiple hand-off options, and generates powerful analytics and insights.
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Intergence Systems Limited
Stratiam connects to all of your organisation's data via our proprietary API connectors. It then securely stores this data in a data warehouse from which this data can be queried. Best-in-class customisable data visualisations and dashboards are built against these datasets. AI machine learning can be layered for predictive analytics.
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Softcat Limited
Amazon Connect is a self-service, cloud-based contact-centre service that makes it easy for any business to deliver better customer service at lower cost. The self-service graphical interface in Amazon Connect makes it easy for non-technical users to design contact flows, manage agents, and track performance metrics.
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Esuasive
Esuasive Responsive Repairs is a core component of Esuasive Housing, a complete, modular, preconfigured solution for Housing Associations and Local Authority landlords, fully customisable and extensible, and built on the Microsoft Dynamics 365 and the Power Apps platform.
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ISL Online Ltd
ISL Online is a trusted provider of secure and reliable remote desktop software solutions for businesses of all sizes. It is designed to make remote support and remote access easier, more efficient and more productive. The subscription includes support, training, concurrent licencing and is firewall friendly with a 99.99% uptime.
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Softcat Limited
Deliver citizen-first digital experiences. Build connected government interactive websites, self-service portals, and applications. Make it easy for citizens to submit forms, search knowledge, access their data and take action. Launch and adapt scaleable experiences fast using clicks or code and extend with a broad ecosystem of easy-to-use tools. SFDCHS2024GC14
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Arcus Global Limited
Transform customer service with a single view of a customer's activity and tools for field service, messaging, bots, voice, social service and AI in workflow. Work faster and more productively across all channels on one platform making customer service frictionless, improving your efficiency and customer satisfaction whilst reducing costs. SFDCHA2024GC14
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Equine Register Ltd
The service produces and records holding site premises details and can be integrated with CPH and/or other existing systems – it can also generate unique numbers if required. Essential for compliance, biosecurity and traceability.
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Format14CRM Limited
Creatio Service helps you to paint a complete picture of the customer conversation through an omnichannel communication centre that enables service professionals to deliver consistent and outstanding customer experiences.
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Equifax Ltd
Customer Due Diligence: the process of gathering facts about a customer then checking those details. These measures must involve identifying the customer as well as verifying their identity. The CDD solutions we offer support identity verification requirements and further checks can be added to support AML and regulatory obligations.
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INFOPAD LTD
InfoPad's Customer Service Quickstarter for Dynamics 365 CRM accelerates your customer service setup, optimising efficiency and enhancing customer interactions. This service rapidly deploys core customer service functionalities, providing a robust foundation that can scale with your business needs.
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Equine Register Ltd
Integrated with Equine Register services enables enforcement agencies (e.g. police, food crime unit, local authorities, trading standards) digitally exchange core system data and communicate with other operators to support imposition and investigation of fines or crimes. Can be used to collect on-the-spot fines and mark fines on an equine’s smartcard.
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Insight
For users requiring combined capabilities of both Salesforce Service and Sales Clouds, provides class-leading Automation and Service Management in a single license. Sales allows you to track relationships, manage activities and opportunities. Service provides for management of Cases, Complaints, Contact Centres or Back Office teams and processes. SFDCI2024GC14
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Sunrise Software Limited
Sunrise MSP is an ITIL aligned Service Desk/ Service Management software platform designed specifically for IT Managed Service Providers, Technology companies and Shared Services to manage their service management processes. Including all core ITIL processes, customer self-service portal, contract management, project management, SDI Accredited Reporting and AI Chat Bots
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Orcuma Ltd
Our Case Management Software is a comprehensive solution designed to assist organisations dedicated to supporting victims and witnesses of crime. Built with a deep understanding of the complex needs of these individuals, our software streamlines processes, enhances communication, and ensures sensitive information is handled securely and efficiently.
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Services Works Global
Archibus is a comprehensive Integrated Workplace Management System (IWMS) offering services for space management, asset tracking, maintenance, real estate portfolio management, sustainability, project management, workplace services, and integration/reporting. It optimises organisational efficiency by streamlining operations and providing insights for informed decision-making.
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MCR SYSTEMS LIMITED
Provision of EPoS Solution for catering outlets
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CDW Limited
Master Data Management MDM hub with data quality, integration and governance enabling central control and mastering of data from any systems.
Creates master (golden record) for: patient, clinician, employee, claimant, suspect, POLE, person of interest, customer, reference data, citizen, supplier, contract. AI-driven data matching, history, workflows and role-based security.
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Softcat Limited
Deliver citizen-first digital experiences. Build connected government interactive websites, self-service portals, and applications. Make it easy for citizens to submit forms, search knowledge, access their data and take action. Launch and adapt scaleable experiences fast using clicks or code and extend with a broad ecosystem of easy-to-use tools. SFDCS2024GC14