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3835 results found

3835 results found in Lot 2: Cloud software in the category Customer relationship management (CRM)

  • FourNet (4net) Cloud Unified Communications (UCaaS)

    4net Technologies Ltd

    FourNet offers Unified Communications and SIP services from world leading application providers, including: Microsoft (Teams Direct Routing), Avaya, RingCentral, Gamma, BT Wholesale, Tiger, Ribbon, AudioCodes and others. Our services can be delivered via a number of hosting options, private, public and hybrid cloud and integrated with Microsoft, Amazon and Google.

  • Email appointment system

    Boomerang I-Comms Ltd

    An intelligent platform to automate appointment management using our patented threading technology for 2-way messaging. We make it easy to manage appointments and integrate with your booking system / schedule. SMS, EMAIL AND IVR used to set, remind and cancel appointments. ISO-27001, Cyber Essentials and Cyber Essentials Plus accredited

  • Oracle Cloud Analytics For Applications

    Fujitsu Services Limited

    Fujitsu has deep experience in implementing Oracle Analytics Cloud solutions and is well-positioned to help you plan, adopt and integrate Oracle ERP Cloud. Our proven methodologies and standardised tools simplify and accelerate the implementation process while minimising risk.

  • D&B Toolkit - API for global business data, ratings and scores

    Dun & Bradstreet Ltd

    FOR NEW CONTRACTS PLEASE SEE D&B DIRECT+ - D&B Data Integration Toolkit (API) provides access to Dun & Bradstreet’s global commercial data with mor than 455m companies worldwide, across 220 markets with 30,000 data sources updated 5 million times per day, including: 3,000,000 corporate family trees, firmographics, scores and ratings.

  • IBM API Connect On Cloud Reserved Instance (Dedicated)

    IBM United Kingdom Ltd

    IBM API Management solution provides organisations with the tools to Create, Run, Manage, Secure and Analyse APIs with complete lifecycle management for enterprise grade workloads. An award-winning API Portal for developers from B2B/B2C enables easy API onboarding and fantastic consumer experience. Advanced analytics provide insights to better manage APIs.

  • Redmoor Health Collaborative Working

    Redmoor Health

    Working collaboratively with clients, we redesign existing/create new services, identifying the technology, systems, data, staff, partnerships, and capabilities needed to deliver them. Our strategic planning services deliver cost-optimised, quality-assured solutions, providing certainty of outcome for our clients by adopting proven project management and planning practices through tailored engagement models.

  • Nintex and K2 - Process Automation and Workflow Software

    JAAM AUTOMATION LTD

    The most complete platform for process management and automation Accelerate digital transformation with the easy-to-use and powerful Nintex Process Platform. Incorporating products such as NWC, Nintex K2, Promapp, Drawloop and more, Nintex provides an end to end process automation suite.

  • 8x8 Cloud Contact Centre

    Prodec Networks

    X-Series provides UCaaS, CCaaS and CPaaS services from VOIP telephony (X1), through text, voice and video media support up-to full contact centre (X8). 8x8’s omnichannel contact centre includes speech analytics, AI, skills-based routing, Intelligent IVR, predictive campaign dialler, dashboards, customisable wallboards, quality management and media recording with open API integration.

  • Medallia for Government Contact Centre Engagement - Starter Pack

    Medallia, Inc.

    Medallia offers a unified solution that connects customer feedback, QA, and coaching to give customer service leaders better visibility into performance, boost front-line team engagement, and efficiently increase customer satisfaction. Agents get direct access to their own customer feedback and QA reviews in real-time so they can self-improve immediately

  • StatMap Cluster

    StatMap Ltd

    Cluster is a unique web-based solution for delivering spatially-enabled data straight to your website. Thanks to Cluster you can forget about lengthy publishing processes or manual synchronization between your spatial resources and Content Management System.

  • Open Source Website Design and Development

    Big Blue Door Ltd

    We offer specialist comprehensive open-source design and development with our certified developers. Whether you are looking for a new enterprise-level website, intranet or extranet, further development of your existing platform, creative digital design, new features, integration services, hosting, or migration services, our certified and experienced open-source development team can help.

  • Cloud-based Consultation Response Analysis & Support

    Deloitte LLP

    Deloitte’s Cloud-based Consultation Response Analysis and Support Service combines a powerful, cloud-based data analytics and review platform with scalable teams of experienced professionals to quickly analyse, prioritise, review, and report on public consultation responses.

  • 8x8 Contact Centre

    Softcat Limited

    X-Series provides UCaaS, CCaaS and CPaaS services from VOIP telephony (X1), through text, voice and video media support up-to full contact centre (X8). 8x8’s omnichannel contact centre includes speech analytics, AI, skills-based routing, Intelligent IVR, predictive campaign dialler, dashboards, customisable wallboards, quality management and media recording with open API integration.

  • Conversational AI, Virtual Agent and Chatbot

    Synthetix Limited

    Synthetix Virtual Agent software has been developed over 20 years and is world leading in its AI and machine learning capabilities. Engaging with customers in an intuitive and human like manner to better serve their requirements.

  • eLearning Creation and Support Services

    Leicestershire Health Informatics Service

    The use of eLearning is a powerful and engaging tool for communication, education and training. From concept o creation we can handle all parts of the process. Our content writing specialists are here to support you in creating the perfect bespoke eLearning package for your needs.

  • Customer service surveys

    Boomerang I-Comms Ltd

    Broadcast Bulk SMS Surveys, that can also be sent via voice and email. Schedule automated dynamic surveys that can take respondents down a different path dependent on each answer, and generate a report based on responses. ISO-27001, Cyber Essentials and Cyber Essentials Plus accredited

  • Virtual First Horizon Telephony

    VIRTUAL FIRST LTD

    Virtual First Horizon is a Gamma Provided Cloud PBX providing an array of features to suit the needs of organisations. It is operated through a choice of devices; handset, mobile or desktop. Web interfaces allow real time access and changes to the many services available on user basis.

  • Snyk Dev First Security - Application Security at Scale - SAST Tool

    PRODYNA UK LIMITED

    Snyk is a suite of developer and management tools for security scanning, fixing, monitoring and reporting on vulnerabilities in proprietary code, open source vulnerabilities in included libraries and containers, and infrastructure as code (IAC).

  • Omnichannel Broadcaster

    Boomerang I-Comms Ltd

    Boomerang delivers Broadcast messaging, Business Continuity Plan communications, bulk SMS and 2-way SMS, voice, and email conversational messaging. Our Omnichannel messaging can automatically match responses and deliver them to your email. Omnichannel SMS solution to engage with stakeholders or customers that is ISO-27001, Cyber Essentials and Cyber Essentials Plus accredited

  • Bank Validation

    Data8 Ltd.

    Our Bank Validation validates that Account Numbers and sort codes are correct avoids failed payments reduces administration and and helps provide a better customer experience. The service also returns BIC, IBAN, Branch name and bank name and services accepted such as Direct Debits for the account.

  • 4me (ITSM/SIAM/ESM) - Licensing by SCC

    Specialist Computer Centres plc

    4me is the Complete Service Management platform enabling departments, like IT&HR, to work together seamlessly, including external service providers where services are outsourced. Automate requests from customer or citizens to interact with the right service providers within your organisation. 4me supports ITIL and fully integrates knowledge-management, time-tracking and project-management capabilities.

  • Robotic Process Automation (RPA) and Intelligent Automation (IA) Services

    Robiquity Limited

    Robiquity are the largest UK provider of pureplay RPA & IA. We are straight talking solution experts, enabling businesses to work more effectively. We deliver support services that flex and scale as your requirements change and solve real problems that generate tangible, measurable benefits for you and your users.

  • 3CX Cloud Hosted Phone System

    NETWORK INTEGRATION TECHNOLOGIES LTD

    Founded in 2005, 3CX has gone on to establish itself as a global leader in business communications. Taking advantage of the SIP open-standard and WebRTC technology, 3CX is a complete communications platform, offering customers a simple, flexible, and affordable solution to call, video and live chat.

  • Digital Space Answer

    Digital Space Cloud Services Limited

    DigitalSpace Answer triages and deflect calls for your organisation 24/7. Leveraging natural language processing based on Amazon Alexa technology. Fast to deploy, it responds to common questions with pre-approved answers. It scales seamlessly, reduces call queues, and forwards complex calls to agents to resolve; improving both customer and staff satisfaction.

  • Experian Decision Management Solutions with PowerCurve Collections

    Experian

    PowerCurve Collections is a unified system combining operations, decisioning, data and analytics in a single solution. Supported by a range of collections-specific consulting services, PowerCurve Collections’ comprehensive approach drives a more effective, customer-focused collections process that increases recoveries and reduces costs. Including finance, telecoms, utilities, automotive, social-housing sectors.

  • NotLost - TfL's lost and found property management platform

    NotLost

    NotLost is transforming lost and found management from a recurring problem into a fast and simple process for businesses. Free up valuable staff time, return more items of lost property, deliver an excellent customer experience and recoup the costs of managing lost property.

  • Mindsfull: Healthcare

    MINDSFULL LTD

    We want to make sure people with mental health issues have access to services that can provide them with the right support. Mindsfull Digital platform signposts users to appropriate services and provides NHS Bodies with insight into their patient population mental health needs to help shape the right service provision.

  • Salesforce - Sales Cloud

    Softcat Limited

    Sales Cloud supports Government’s drive for revenue generation and comprehensive stakeholder management. Powerful CRM capability allows tracking of relationships, manage activities and assign tasks to other team members. From internal stakeholder management to grant and opportunity management, our extensive reporting provides the transparency and metrics to enable success. SFDCS2022GC13

  • Cloud Software Services

    AIM Computing Ltd

    We provide various services on the cloud including Azure Hosting, Microsoft Dynamics 365, Microsoft Office 365, Azure Hosting Services, AWS Hosting Services, Google Analytics, SharePoint online, Microsoft Teams, and Azure DevOps services.

  • Appointment Booking_Central Government_2022

    ACF Technologies (UK) Limited

    ACF offer market-leading appointment booking solutions which combine the following components: Omni-channel booking via booking webpage, via phone, in-person, video etc. Automated notifications and reminders, internal easy-to-use web user interface, numerous check-in options, skills /needs matching, multi-language, pre-appointment online data / document collection, calendar synchronisation, room booking, surveying and more.