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TEXUNA TECHNOLOGIES LTD
eDiscovery and eDisclosure Service for collaborative document, communications
exploration and review for legal tagging purposes.
Uses keyword/custodian indexing, search and Technology Assisted Review with advanced AI.
A dynamic matrix for legal searches to manage: Litigation; Arbitration; Freedom of Information (FOI) requests; GDPR compliance; Investigations (Regulatory or HR compliance, employment tribunals).
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IEG4 LIMITED
IEG4's Customer Portal solution is an advanced engagement platform, specifically designed for local authorities, that enhances interactions between citizens, businesses, and councillors. Cutting-edge digital technologies deliver a seamless interface, simplifying service delivery and information access. The solution supports efficient online transactions, including application submissions, payments, and accessing services.
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CLOUDCLEVR LIMITED
An Enterprise-grade, omnichannel customer experience management platform hosted from a private cloud call centre. Voice Contact Centre, Video Contact Centre, Email Contact Centre, SMS Contact Centre with Social Media Integration. Advanced Agent Reporting and detailed Management Reports. Our all-in-one Contact Centre solution improves customer interaction, on their preferred device.
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Wavenet
Wavenet are a highly regarded MSP that support, sell, and deliver a plethora of Unified Communication and Contact Centre offerings as a service that can facilitate a single occupancy office with less than ten users or a multi-geographical AI enabled CX solution with many thousands of end users.
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focusgov
An AI-powered 'chatbot' for Children's and Adults Services: enables users to access social care information, advice and guidance through conversation. Range of configuration settings and support for multiple languages.
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REDCENTRIC SOLUTIONS LIMITED
Agentic AI Contact Centre is a feature-rich omnichannel environment, functioning as a comprehensive collaboration and customer engagement platform. It seamlessly integrates back-office staff with frontline agents, allowing employees to collaborate and support customers within a unified platform. This integration minimises switching between tools and applications, improving efficiency/productivity.
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REDCENTRIC SOLUTIONS LIMITED
Agentic AI Contact Centre is a feature-rich omnichannel environment, functioning as a comprehensive collaboration and customer engagement platform. It seamlessly integrates back-office staff with frontline agents, allowing employees to collaborate and support customers within a unified platform. This integration minimises switching between tools and applications, improving efficiency/productivity.
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REDCENTRIC SOLUTIONS LIMITED
Agentic AI Contact Centre is a feature-rich omnichannel environment, functioning as a comprehensive collaboration and customer engagement platform. It seamlessly integrates back-office staff with frontline agents, allowing employees to collaborate and support customers within a unified platform. This integration minimises switching between tools and applications, improving efficiency/productivity.
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REDCENTRIC SOLUTIONS LIMITED
Agentic AI Contact Centre is a feature-rich omnichannel environment, functioning as a comprehensive collaboration and customer engagement platform. It seamlessly integrates back-office staff with frontline agents, allowing employees to collaborate and support customers within a unified platform. This integration minimises switching between tools and applications, improving efficiency/productivity.
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Capventis
Capventis is a reseller and premier partner of Zendesk. Specialised in the implementation and optimisation for Zendesk for Customer Service, HR, ITSM, and complex use cases for customer-facing and internal teams. Zendesk is a SaaS platform that allows organisations to interact with their customers and employees, across any channel
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BUSINESS SYSTEMS (U.K.) LIMITED
AI enabled Nice CXone Mpower Cloud Contact Centre Solution unifies best-in-class Omnichannel Routing, Analytics, Workforce Management, Automation and Artificial Intelligence built on an open Cloud foundation to protect previous investments. Products are tailored to offer flexible solutions for inbound, outbound, and blended contact centre environments.
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SKY DISCOVERY UK LTD
eDiscovery services using Relativity/Relativity One, supported by a highly experienced team of consultants offering proactive advice in relation to the investigation and/or review of email, documents and chat data, in litigation and investigations
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BOB AI LTD
HireBOB provides conversational AI “employees” for the health and fitness industry. Its AI agents help gyms, leisure centres, and wellness providers improve member engagement, sales, and retention by automating conversations across channels while delivering measurable ROI and human-like customer experiences.
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IDOX SOFTWARE LTD
The Multi-Channel Hub provides Councils with a searchable information Hub bringing all community service information into one place for Adult Social Care, Family & Childcare Services, SEN and other community services to meet Care Act and Children's Act reforms. The All Services Hub is a SaaS solution.
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DIREK LTD
D-XPERT Reporting is an AI-driven engine that automates audit-ready evidence packs for BREEAM, WELL, ISO 50001, and ESG disclosures. It converts raw building data into traceable compliance reports, eliminates manual spreadsheet errors, reduces admin burden, and provides "Generative Narratives" in plain English for non-technical stakeholders.
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JUICY MEDIA LIMITED
This service provides end to end support for public sector organisations seeking to modernise and optimise their marketing communications, CRM systems, user data processes, and digital engagement channels across cloud platforms.
Our offering aligns fully to the G-Cloud-15 Cloud Support lot and integrates with the standards, controls and delivery patterns.
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JUICY MEDIA LIMITED
This service provides end to end support for public sector organisations seeking to modernise and optimise their marketing communications, CRM systems, user data processes, and digital engagement channels across cloud platforms.
Our offering aligns fully to the G-Cloud-15 Cloud Support lot and integrates with the standards, controls and delivery patterns.
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CIPTEX LTD
Ciptex Race CX delivers AI-Powered customer experience transformation on Twilio Flex. It enhances contact centre performance through intelligent automation, conversation insights, and seamless omnichannel orchestration. Designed for public sector organisations, it improves service quality, agent efficiency, and operational resilience while integrating securely with existing systems.
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CENTRAL NETWORKS AND TECHNOLOGIES LIMITED
8x8 XCaaS delivers UCaaS, CCaaS and CPaaS services from VoIP telephony (X-Series X1), full voice, chat, and video collaboration (X4) up to contact centre (X8). 8x8’s omnichannel contact centre includes skills-based routing, self-service automation, conversational AI, media recording, analytics and dashboard reporting, customisable wallboards, quality management and open API integration.
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LINEA ASSOCIATES LIMITED
The world’s first intelligent global medical careers hub and recruitment platform. Using a unique and easy to use cloud-based system you’ll quickly find doctors, nurses and allied health professionals with the correct training and qualifications to meet your requirements.
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HELLO LAMP POST LIMITED
Hello Lamp Post is an advanced 24/7, on-location AI Digital Assistant. Accessible via WebApp and SMS, HLP provides immediate and cost-efficient access to customer service information, builds community engagement and gathers qualitative and quantitative user insights. HLP answers complex natural language questions and provides location specific information, in real time.
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CIPTEX LTD
Secure, scalable access to Twilio voice, messaging, video, email, data, and contact centre APIs, provided by Ciptex to public sector organisations. Enables omnichannel communications, modern cloud contact centres, and real-time data integration, delivered on compliant infrastructure with expert implementation, support, and governance aligned to public sector requirements.
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DATAQUEST GROUP LIMITED
8x8 CPaaS enables businesses to integrate real-time communications into applications and workflows using flexible APIs or turnkey solutions like 8x8 Connect. Supporting SMS, messaging, voice, video, and authentication, it delivers secure, reliable, carrier-grade communications without the complexity of managing telecom infrastructure.
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CINOS LIMITED
Adopt digital-first engagement with our Communications Platform as a Service (CPaaS) solution. Seamlessly integrate communication channels, SMS, voice, digital and video into your applications. Empowers public sector organisations with scalable, secure, and API-driven digital engagement tools. Enhance citizen experience and streamline operations with Enterprise-class orchestration of your communications.
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DIREK LTD
Real-time space management software that uses sensor data to optimize desk, meeting room, and zone usage. Provides heatmaps and utilization trends to help estates teams rationalize portfolios, reduce cleaning costs, and improve "people-per-square-meter" efficiency.
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OPUS BUSINESS SYSTEMS LIMITED
8x8 unifies Contact Centre and Unified Communications to optimise productivity through omnichannel routing, AI, self-service and Microsoft Teams integration. WFM tools, queue management, live dashboards, and alerts empower supervisors, while comprehensive analytics, UK data residency, government security standards and a resilient architecture strengthen compliance and service performance across departments.
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GAMMA NETWORK SOLUTIONS LIMITED
PhoneLine+ offers businesses a hosted VoIP solution, replacing legacy PSTN landlines. Supporting traditional telephony features, it's accessible through analogue handsets with ATAs, IP Phones, desktop clients, and mobile apps. Users can manage call routing intuitively, ensuring no important calls are missed. Cloud-delivered and fully managed, PhoneLine+ guarantees reliability and simplicity.
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CHARTERHOUSE VOICE & DATA LIMITED
8x8 CPaaS enables businesses to integrate real-time communications into applications and workflows using flexible APIs or turnkey solutions like 8x8 Connect. Supporting SMS, messaging, voice, video, and authentication, it delivers secure, reliable, carrier-grade communications without the complexity of managing telecom infrastructure.
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ARCUS GLOBAL LIMITED
Agentforce is Salesforce's autonomous AI platform that deploys intelligent agents to handle tasks across sales, service, marketing, and commerce. These AI agents work 24/7, understand context, take action independently, and seamlessly hand off to humans when needed—augmenting your workforce to boost productivity and deliver personalised customer experiences at scale.
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INSIGHT DIRECT (UK) LTD
Agentforce is Salesforce's autonomous AI platform that deploys intelligent agents to handle tasks across sales, service, marketing, and commerce. These AI agents work 24/7, understand context, take action independently, and seamlessly hand off to humans when needed—augmenting your workforce to boost productivity and deliver personalised customer experiences at scale.