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REDCENTRIC SOLUTIONS LIMITED
Agentic AI Contact Centre is a feature-rich omnichannel environment, functioning as a comprehensive collaboration and customer engagement platform. It seamlessly integrates back-office staff with frontline agents, allowing employees to collaborate and support customers within a unified platform. This integration minimises switching between tools and applications, improving efficiency/productivity.
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REDCENTRIC SOLUTIONS LIMITED
Agentic AI Contact Centre is a feature-rich omnichannel environment, functioning as a comprehensive collaboration and customer engagement platform. It seamlessly integrates back-office staff with frontline agents, allowing employees to collaborate and support customers within a unified platform. This integration minimises switching between tools and applications, improving efficiency/productivity.
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REDCENTRIC SOLUTIONS LIMITED
Agentic AI Contact Centre is a feature-rich omnichannel environment, functioning as a comprehensive collaboration and customer engagement platform. It seamlessly integrates back-office staff with frontline agents, allowing employees to collaborate and support customers within a unified platform. This integration minimises switching between tools and applications, improving efficiency/productivity.
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REDCENTRIC SOLUTIONS LIMITED
Agentic AI Contact Centre is a feature-rich omnichannel environment, functioning as a comprehensive collaboration and customer engagement platform. It seamlessly integrates back-office staff with frontline agents, allowing employees to collaborate and support customers within a unified platform. This integration minimises switching between tools and applications, improving efficiency/productivity.
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BUSINESS SYSTEMS (U.K.) LIMITED
AI enabled Nice CXone Mpower Cloud Contact Centre Solution unifies best-in-class Omnichannel Routing, Analytics, Workforce Management, Automation and Artificial Intelligence built on an open Cloud foundation to protect previous investments. Products are tailored to offer flexible solutions for inbound, outbound, and blended contact centre environments.
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SKY DISCOVERY UK LTD
eDiscovery services using Relativity/Relativity One, supported by a highly experienced team of consultants offering proactive advice in relation to the investigation and/or review of email, documents and chat data, in litigation and investigations
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BOB AI LTD
HireBOB provides conversational AI “employees” for the health and fitness industry. Its AI agents help gyms, leisure centres, and wellness providers improve member engagement, sales, and retention by automating conversations across channels while delivering measurable ROI and human-like customer experiences.
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IDOX SOFTWARE LTD
The Multi-Channel Hub provides Councils with a searchable information Hub bringing all community service information into one place for Adult Social Care, Family & Childcare Services, SEN and other community services to meet Care Act and Children's Act reforms. The All Services Hub is a SaaS solution.
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DIREK LTD
D-XPERT Reporting is an AI-driven engine that automates audit-ready evidence packs for BREEAM, WELL, ISO 50001, and ESG disclosures. It converts raw building data into traceable compliance reports, eliminates manual spreadsheet errors, reduces admin burden, and provides "Generative Narratives" in plain English for non-technical stakeholders.
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JUICY MEDIA LIMITED
This service provides end to end support for public sector organisations seeking to modernise and optimise their marketing communications, CRM systems, user data processes, and digital engagement channels across cloud platforms.
Our offering aligns fully to the G-Cloud-15 Cloud Support lot and integrates with the standards, controls and delivery patterns.
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JUICY MEDIA LIMITED
This service provides end to end support for public sector organisations seeking to modernise and optimise their marketing communications, CRM systems, user data processes, and digital engagement channels across cloud platforms.
Our offering aligns fully to the G-Cloud-15 Cloud Support lot and integrates with the standards, controls and delivery patterns.
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CIPTEX LTD
Ciptex Race CX delivers AI-Powered customer experience transformation on Twilio Flex. It enhances contact centre performance through intelligent automation, conversation insights, and seamless omnichannel orchestration. Designed for public sector organisations, it improves service quality, agent efficiency, and operational resilience while integrating securely with existing systems.
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CENTRAL NETWORKS AND TECHNOLOGIES LIMITED
8x8 XCaaS delivers UCaaS, CCaaS and CPaaS services from VoIP telephony (X-Series X1), full voice, chat, and video collaboration (X4) up to contact centre (X8). 8x8’s omnichannel contact centre includes skills-based routing, self-service automation, conversational AI, media recording, analytics and dashboard reporting, customisable wallboards, quality management and open API integration.
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LINEA ASSOCIATES LIMITED
The world’s first intelligent global medical careers hub and recruitment platform. Using a unique and easy to use cloud-based system you’ll quickly find doctors, nurses and allied health professionals with the correct training and qualifications to meet your requirements.
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CIPTEX LTD
Secure, scalable access to Twilio voice, messaging, video, email, data, and contact centre APIs, provided by Ciptex to public sector organisations. Enables omnichannel communications, modern cloud contact centres, and real-time data integration, delivered on compliant infrastructure with expert implementation, support, and governance aligned to public sector requirements.
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DATAQUEST GROUP LIMITED
8x8 CPaaS enables businesses to integrate real-time communications into applications and workflows using flexible APIs or turnkey solutions like 8x8 Connect. Supporting SMS, messaging, voice, video, and authentication, it delivers secure, reliable, carrier-grade communications without the complexity of managing telecom infrastructure.
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CINOS LIMITED
Adopt digital-first engagement with our Communications Platform as a Service (CPaaS) solution. Seamlessly integrate communication channels, SMS, voice, digital and video into your applications. Empowers public sector organisations with scalable, secure, and API-driven digital engagement tools. Enhance citizen experience and streamline operations with Enterprise-class orchestration of your communications.
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DIREK LTD
Real-time space management software that uses sensor data to optimize desk, meeting room, and zone usage. Provides heatmaps and utilization trends to help estates teams rationalize portfolios, reduce cleaning costs, and improve "people-per-square-meter" efficiency.
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OPUS BUSINESS SYSTEMS LIMITED
8x8 unifies Contact Centre and Unified Communications to optimise productivity through omnichannel routing, AI, self-service and Microsoft Teams integration. WFM tools, queue management, live dashboards, and alerts empower supervisors, while comprehensive analytics, UK data residency, government security standards and a resilient architecture strengthen compliance and service performance across departments.
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GAMMA NETWORK SOLUTIONS LIMITED
PhoneLine+ offers businesses a hosted VoIP solution, replacing legacy PSTN landlines. Supporting traditional telephony features, it's accessible through analogue handsets with ATAs, IP Phones, desktop clients, and mobile apps. Users can manage call routing intuitively, ensuring no important calls are missed. Cloud-delivered and fully managed, PhoneLine+ guarantees reliability and simplicity.
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CHARTERHOUSE VOICE & DATA LIMITED
8x8 CPaaS enables businesses to integrate real-time communications into applications and workflows using flexible APIs or turnkey solutions like 8x8 Connect. Supporting SMS, messaging, voice, video, and authentication, it delivers secure, reliable, carrier-grade communications without the complexity of managing telecom infrastructure.
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ARCUS GLOBAL LIMITED
Agentforce is Salesforce's autonomous AI platform that deploys intelligent agents to handle tasks across sales, service, marketing, and commerce. These AI agents work 24/7, understand context, take action independently, and seamlessly hand off to humans when needed—augmenting your workforce to boost productivity and deliver personalised customer experiences at scale.
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INSIGHT DIRECT (UK) LTD
Agentforce is Salesforce's autonomous AI platform that deploys intelligent agents to handle tasks across sales, service, marketing, and commerce. These AI agents work 24/7, understand context, take action independently, and seamlessly hand off to humans when needed—augmenting your workforce to boost productivity and deliver personalised customer experiences at scale.
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SOFTCAT PLC
8x8 CPaaS enables businesses to integrate real-time communications into applications and workflows using flexible APIs or turnkey solutions like 8x8 Connect. Supporting SMS, messaging, voice, video, and authentication, it delivers secure, reliable, carrier-grade communications without the complexity of managing telecom infrastructure.
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SOFTCAT PLC
8x8 CPaaS enables businesses to integrate real-time communications into applications and workflows using flexible APIs or turnkey solutions like 8x8 Connect. Supporting SMS, messaging, voice, video, and authentication, it delivers secure, reliable, carrier-grade communications without the complexity of managing telecom infrastructure.
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SOFTCAT PLC
Agentforce is Salesforce's autonomous AI platform that deploys intelligent agents to handle tasks across sales, service, marketing, and commerce. These AI agents work 24/7, understand context, take action independently, and seamlessly hand off to humans when needed—augmenting your workforce to boost productivity and deliver personalised customer experiences at scale.
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CLOUDCLEVR LIMITED
8x8 CPaaS enables businesses to integrate real-time communications into applications and workflows using flexible APIs or turnkey solutions like 8x8 Connect. Supporting SMS, messaging, voice, video, and authentication, it delivers secure, reliable, carrier-grade communications without the complexity of managing telecom infrastructure. UK based delivery and support.
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OPUS BUSINESS SYSTEMS LIMITED
8x8 CPaaS enables businesses to integrate real-time communications into applications and workflows using flexible APIs or turnkey solutions like 8x8 Connect. Supporting SMS, messaging, voice, video, and authentication, it delivers secure, reliable, carrier-grade communications without the complexity of managing telecom infrastructure.
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CEOX SERVICES LTD
Ceox’s Microsoft Power Apps Public Engagement Manager enables Public Sector Organisations to administer enquiries and official correspondence management. Manage cases: Freedom of Information (FOI) requests, Inter-Ministerial (IM), Complaints, Data Access Requests, Environmental Information Regulation (EIR) requests, Parliamentary Questions (PQ), Subject Access Requests (SAR), Ministerial Correspondence (MC), Treat Official, Write-Rounds, Invitations.
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Six Degrees
8x8 CPaaS enables businesses to integrate real-time communications into applications and workflows using flexible APIs or turnkey solutions like 8x8 Connect. Supporting SMS, messaging, voice, video, and authentication, it delivers secure, reliable, carrier-grade communications without the complexity of managing telecom infrastructure.