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GRANICUS-FIRMSTEP LIMITED
The Granicus Government Experience Cloud is a comprehensive cloud-based solution for communications, citizen engagement, digital services, and customer service. It’s designed to enable stronger relationships, improved trust, and excellent customer experiences.
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Open Systems Lab
Plan✕ is a content management platform for planning services. It enables local planning authorities to write, share and operate digital planning services that are efficient and user-friendly. Developed in collaboration with authorities and DLUHC as an open source tool, the aim of Plan✕ is to make planning simpler for everyone.
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CW Squared Ltd
Unified Communications and Contact Centre services delivering an omnichannel cloud communications solution including telephony, webchat, video, email, IM, conference calls, collaboration, online meetings; call recording, customer journey reporting, speech analytics & workforce management. Plus Intelligent Virtual Agents, Conversational AI, Voice Biometrics and PCI Payments
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WR LOGIC LIMITED
WR Logic offers a comprehensive Microsoft Power Automate implementation service, delivering extensive expertise and engagement for the design, implementation, and adoption of Power Automate, an integral component of the MS Power Platform. Our services encompass discovery, strategic planning, configuration, integration, deployment, adept change management, comprehensive training, and steadfast support services.
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Farthest Gate Limited
The Liberator Permissions software solution is a market leading module forming part of the Liberator suite of products. Liberator Permissions can be used independently of other Liberator products. It is very easy to set up, configure and use and offers clients and their customers great efficiencies.
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Bytes Software Services
With the Customer Engagement Applications device SLs multiple users can access Dynamics 365 applications through a shared device login. The use rights are equal to that of the Dynamics 365 user SL, except that access Dynamics 365 is limited to only the licensed device.
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Silverbear
The Silverbear solution supports the full range of payment options and processes relating to a product, training or event purchase. Transaction processing and reconciliation for all payment types is easily handed and integrated the membership organisation Financial Accounting solution / platform of choice.
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Softcat Limited
Sales Cloud supports Government’s drive for intelligent revenue generation and comprehensive stakeholder management. Our complete citizen 360 allows tracking of relationships, activities and tasks and easy process automation. From stakeholder to grant and opportunity management, our platform empowers your teams to collaborate and succeed whilst comprehensive reporting provides transparency. SFDCHS2022GC13
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Appian Software Switzerland LLC
Appian is a digital transformation platform combining low-code application development, intelligent Business Process Management (iBPM), and dynamic/adaptive case management. Fully web based, Appian makes it easy and fast to design and deploy custom applications—without coding—with workflow management, real-time reporting/business activity monitoring (BAM) and collaboration, content management, integration, and mobile capabilities.
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Incremental Group
Incremental offers the build and implementation of Microsoft Dynamics 365 online portals and bespoke cloud developments. Online portals are designed to maximise return on investment for your organisation through the implementation of cloud web portals which enable citizens, suppliers, employees and members to self-serve via self-service online web portals.
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Brightwire
A fully integrated, powerful complaints and contact management system built on Umbraco and Dynamics 365. Members of the public record complaints and feedback online, by phone or email, with each contact record being fully managed within Dynamics 365. Enquiries, FoI, SAR and complaints can be routed, escalated, and managed efficiently.
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Softcat Limited
Dynamics 365 Sales Enterprise
Meet the needs of more complex sales processes. Sales Enterprise provides customization, extensibility, embedded intelligence, and manual forecasting, in addition to all the functionality available in Sales Professional.
Dynamics 365 Sales Professional
Sales Professional provides core sales force automation or SFA
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TTEC CONSULTING (UK) LIMITED
Webex Contact Center is designed and built from its foundation as Software-as-a-Service(SaaS) cloud solution, best-of-breed platform architecture brings your business the innovation, flexibility, scalability, and agility of the cloud without sacrificing security. As cloud-based subscription, it enables rapid time to market and time to new revenue while minimizing capital investment.
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WorkInConfidence Limited
WorkInConfidence: Surveys is a highly effective way to run pulse surveys, mini surveys or long form employee engagement surveys of your people. Helps organisations understand their people and create healthier, more engaged organisations. Collect feedback on employee engagement, respect, resources and safety. See real-time results and track changes over time.
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Verint Systems Inc.
Verint for Citizen Engagement is a cloud-based, digital-first engagement platform that automates customer/citizen interactions across both assisted and self-service channels.
Based on Verint Case-Management-Professional (CM-PRO), the solution combines customer-portal, case management, knowledge management, integration, reporting and AI capabilities enabling engagement across hundreds of services whilst maximizing the opportunity for self-service.
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Betasoft Limited
SharePortals is a contact / customer / case record management (CRM) interface for Microsoft's SharePoint Online service, which enables relational records for business application scenarios.
SME organisations investing in Microsoft Office 365 needing CRM can leverage licensing to manage record lifecycles, and centralise content e.g emails, documents, notes
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Computacenter (UK) Ltd
Adapt and innovate with a hyperconnected business—give everyone insights and freedom to thrive by connecting your data, processes, and teams with intelligent business applications. Dynamics 365 applications are made to work together—and with your existing systems— a comprehensive solution that connects your entire business. So you connect with every customer.
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BECHTLE LIMITED
A Sales Enterprise license takes your organization beyond sales force automation to meet the needs of more
complex sales processes. In addition to all the functionality available with a Sales Professional license, Sales
Enterprise capabilities include customization, extensibility, embedded intelligence, and manual forecasting.
Also includes Copilot in Dynamics 365 Sales
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Softcat Limited
Resource Scheduling Optimization is an add-on capability for the Field Service application that enables
customers to automatically create a schedule for the appropriate resource (a resource can be a person or a
non-human asset), while simultaneously optimizing appointment setting for travel time, mileage,
and many other constraints.
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Forfront Limited
e-shot™ is the simple, secure communication platform trusted by the public sector to deliver highly effective email and SMS campaigns.
Whether it's newsletters to millions or notifications to individuals, e-shot is the service provider that gives you the solution and support to deliver highly personalised, accessible messaging to your audience.
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Incremental Group
Microsoft Dynamics 365 for Customer Engagement (CRM) is Microsoft's CRM solution and was formerly known as Dynamics CRM. Dynamics 365 for Customer Engagement (CRM) includes Sales, Marketing, Customer Service, Field Service and Project Service Automation (PSA).
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Brightwire
Brightwire helps organisations plan and deliver ClickDimensions based on Microsoft Dynamics365 - a fully customisable platform that is easy to use and manage, and which enables marketing automation through a single interface. ClickDimensions includes email marketing, campaign automation, surveys, web forms and insights on data to improve engagement with clients.
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Levett Consultancy Ltd
Google Meet Hardware and licenses provides Education and Business organisations with Fast, effective, easy video meetings for all your rooms and spaces. Its curated set of components work together end-to-end to make engaging HD meetings or training/lessons affordable and headache-free for all organisations big or small.
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Pentagull Ltd
A cloud software service that meets all the requirements for the management of ward funding applications. With a strong emphasis on mobile working, the system streamlines the application process to keep input time to a minimum.
Workflow that effectively manages the approval, validation and payment sub-processes within the application procedure.
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Hanlon Software Solutions
Modular CRM to track client interventions addressing barriers to progression and helping jobseekers into employment, education and training. Employer engagement and vacancy management. Management of business support, grants, and loans. Community benefit, social value and Section106 monitoring. Manage student work experience programmes. Programme funding management. Programme performance reporting and analysis.
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Forfront Limited
e-shot™ is the simple and secure communication platform trusted by the public sector to deliver highly effective email and SMS campaigns.
Whether it is newsletters to millions or notifications to individuals, e-shot gives you the solution and support to deliver highly personalised and accessible messaging to your audience.
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Wattle
MemEx delivers unrivalled end-to-end audience (members, citizens and supporters) management through a suite of audience 'accelerators' designed to meet the needs of membership organisations, charities, and pubic sector bodies. MemEx is built on Umbraco's website CMS and Microsoft's Dynamics 365 CRM.
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ANS Group
Designed to assist you in identifying and understanding your business pains, our workshops will help bring your processes to life by theorising how the tools within Microsoft’s Power Platform and the wider Microsoft ecosystem can help.
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ANS Group
Our Business Value Assessment ROI Navigator is designed to help you build, plan and execute business transformation strategies. It’s made up of a 3-stage process which includes Envisioning, a Business Value Assessment and a Solution Assessment, designed to help you understand and prepare for disruptive changes.
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Trustmarque Solutions Limited
The Microsoft Dynamics 365 product sets (see Pricing) from Microsoft Gold Partner. Our subscription plans offer cost effective options to provide ultimate flexibility for users to have access to any Dynamics 365 product including but not limited to, Dynamics 365 for Sales, Field Service, Customer Service, and Project Service Automation.