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Softcat Limited
Tableau CRM (Einstein Analytics Cloud) Is the most effective and accessible way to see and understand data. With AI-powered insights, to find actionable predictions and valuable insights across Salesforce and legacy data. Intelligent data prep, intuitive data exploration, sharing & collaboration with industry-leading governance. Enterprise-grade analytics anyone can use. SFDCHS2022GC13
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Softcat Limited
HD Video Conferencing service single click from 8x8's X-Series (1 to 8), increases productivity, delivering a full collaborative solution via single web app: audio/video conference calls with virtual online meetings; screen sharing; whiteboarding; team meetings; Jitsi open source meeting experience; inbuilt telephony, IM & recording with call plans.
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Clarity Information Solutions
Clarity IVR is a Level 1 PCI-DSS Compliant v3.2 secure telephone payment platform. It is used by public authorities to allow call centre staff to take telephone payments from members of the public without needing to record any cardholder data. This approach improves security and facilitates PCI compliance.
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Amillan Ltd
Global PSTN access via 8x8's native voice for Microsoft Teams integration. Increase productivity with a full communications solution, including telephony, voicemail; video, email, conference calls, data sharing, online meetings; call recording, customer analytics, internet fax. Call plans, per user per month: UK local, national and mobile numbers.
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Probrand Ltd
Our Cloud PBX solution, RingCentral MVP will empower your organisation with a complete business communications and collaboration solution. Offering Cloud PBX, instant messaging, video meetings and fax from anywhere, on any device within a single app. Plus, advanced call management, call recording, real-time analytics, native integrations, multi-level IVR and more.
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Abavus.co.uk
Our My Council Services site licence provides site-wide access to core licence and product modules on our platform. This enables a multi-channel online and native mobile customer self-service platform, and incorporating fully functional back-office modules. All of this is supported by sophisticated workflow and automation tools.
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RingCentral
Adopt RingCentral as a cloud-based UCaaS provider for all your enterprise-voice needs, whilst retaining Microsoft Teams as your messaging application provider with RingCentral Cloud PBX for Microsoft Teams. Our phone system integration offers advanced call controls, call recording, improved voice quality and analytics. There is no direct routing fee.
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CDW Limited
X-Series provides UCaaS, CCaaS and CPaaS services from VOIP telephony (X1), through text, voice and video media support up-to full contact centre (X8). 8x8’s omnichannel contact centre includes speech analytics, AI, skills-based routing, Intelligent IVR, predictive campaign dialler, dashboards, customisable wallboards, quality management and media recording with open API integration.
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Civica UK Limited
Civica's Cirrus Cloud Omni Contact Centre (CCaaS) service provides an enterprise class, hosted solution on a pay-as-you-use basis that delivers a comprehensive virtual contact centre application capability. Services include omni (voice, email, messaging, social, chatbot and video), Microsoft Teams Integration, workforce optimisation (WFM), speech recognition/analytics, translation, call recording and more.
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Digital Space Cloud Services Limited
X-Series provides UCaaS, CCaaS and CPaaS services from VOIP telephony (X1), through text, voice and video media support up-to full contact centre (X8). 8x8’s omnichannel contact centre includes speech analytics, AI, skills-based routing, Intelligent IVR, predictive campaign dialler, dashboards, customisable wallboards, quality management and media recording with open API integration.
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HCL Technologies UK LImited
Rubrik providces a zero trust data protection platform across all data and applications whether it be located on premises or in the public, private or hybrid cloud. Rubrik provides Ransomware detection and remediation, Sensitive Data Discovery , Incident containment and Orchestrated Application Recovery all within a single management plane
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Farthest Gate Limited
The Liberator Blue Badge solution is a market leading module forming part of the Liberator suite of products. Liberator Blue Badge can be used independently of other Liberator products. It is very easy to set up, configure and use and offers clients and their customers great efficiencies.
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GAMMA NETWORK SOLUTIONS LIMITED
Contact Centre (CCaaS) is a scalable cloud based omni channel platform, integrating voice, email and webchat into the Horizon Unified Communications service providing collaborative features. Including call recording, queuing, call backs, surveys, CRM integration, reporting and analytics, wallboards, IVR, auto-attendants (ACD), administrators, supervisors and agents level access, delivered over WebRTC.
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Aptvision Ltd
With Covid-19 vaccinations a way to fight back the virus to get back to normal, Aptvision has created and introduced a Vaccination Management Solution as a complete and comprehensive solution to schedule and manage vaccination appointments with proactive citizens engagement features.
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Softcat Limited
ServiceNow offers a portfolio of robust cloud-based applications to government customers that automate and manage enterprise services providing a complete ITSM solution. Our applications are built on a single service automation platform with one user interface, one code base, and one data model, delivering easy, automated upgrades.
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Brightwire
Brightwire delivers Microsoft Power Platform and Dynamics365 solutions - a fully configurable software platform that is easy to use and manage. Business solutions range from contact, activity and stakeholder management, complaints handling, legal case management, patient (clinical and veterinary) management, marketing and customer service in call centres and service departments.
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MyLocalPitch
Bookteq is a cloud-based software designed to make running and managing your venue, spaces and sports facilities much easier. It is the complete sports facility booking software and management system which can help you save time and grow revenue.
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Business Systems (UK) Ltd
Cloud Contact Centre Solutions from Business Systems helps meet public expectations without breaking the budget, unifying Omnichannel Routing, Analytics, Workforce Management, Automation and Artificial Intelligence.
With 30 years' Workforce Optimisation experience, we offer full consultancy, project management, implementation and support services helping you deliver the best possible service.
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Melissa Data Ltd
Global Phone Verification can check whether a phone number is valid. Mobile numbers can be detected as live and connected, and CallerID taps into real-time carrier data to return the name of the person or business associated with the number at activation.
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Business Systems (UK) Ltd
Changed to: Calabrio's Quality Management Solution from Business Systems allows you to understand the complete agent and customer experience and provide targeted coaching, no matter where your employees are working – all while helping ensure compliance and improving overall contact centre performance.
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PRAXIIS LIMITED
A suite of apps, services, and connectors, as well as a data platform, that provides a rapid development environment to build custom apps. Apps connect to your data stored either in the underlying data platform (Dataverse/Dynamics) or in online and on-premises data sources (such as SharePoint, Microsoft 365, SQL etc).
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TRANSUNION INTERNATIONAL UK LIMITED
TransUnion and TruValidate enable clients to undertake digital verification and risk assessment in real time. Three solutions exist. ‘Risk’ to assess the fraud risk of an email, mobile or device. ‘Trust’ to find associations between identities and emails and/or mobiles. Device ‘Authentication’ to link a device to a customer account.
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Zero Burden Services
You take 30 seconds to register the item, leave it in our box, we take care of the rest to identify the owner, repatriate it, or recycle it ethically, and we share any revenue with you.
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Hallnet Ltd
Active Diagnotics is a configurable web based repairs diagnostics tool that provides social housing tenants and contact (call) centre staff with an end-to-end online facility to diagnose property problems, log a repair and schedule a repair appointment. Appointment Management (inc cancel/reschedule), SMS and Address Selector modules are optionally available.
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Melissa Data Ltd
20% of addresses entered online contain errors: spelling mistakes; wrong house numbers; incorrect postal codes; formatting errors that don’t conform to postal regulations. Melissa Global Address verifies addresses for UK and 240+ countries in real-time, at point of entry or in batch, to ensure only valid addresses are captured
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Cirrus
Provides access to the Cirrus PCI Pro service, allowing businesses to securely process card payments with callers on the phone in a PCI-compliant fashion.
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Cirrus
Provides additional functionality to Cirrus CCaaS users, enabling them to perform supervisory level functions. The Supervisor Uplift allows access to features for leading a team, listening to call recordings, accessing call logs, reviewing team dashboards and insights.
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Softcat Limited
Extending Salesforce services is easy with a host of powerful add-ons. Pre-integrated, adding extra functionality and services beyond the Salesforce platform is easy. The add-ons listed give you the extra capability, tools and capacity you need to configure your Salesforce service the way you want. SFDCS2022GC13
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4net Technologies Ltd
FourNet offers omni-channel contact centre services from RIngCentral; this is an ideal service for Buyers who need to improve agent performance and increase client satisfaction; the service integrates contact centre, workforce engagement management (WEM), and unified communications into a single suite to applications which simplify management, offering excellent user/client experiences.
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TechLabs London
TechLabs London team includes Microsoft Most Valuable Professionals (MVP) and highly experienced Microsoft Dynamics CRM and Power Platform consultants and developers. We offer Dynamics 365 Consultancy, full implementation developement services and Systems Integration. We are Microsoft Cloud Solutions Provider, Microsoft Distinguished & Certified Partner and Microsoft licenses Direct Reseller.