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NTT DATA BUSINESS SOLUTIONS LIMITED
SAP Service-Cloud enhances customer service efficiency by consolidating contacts from various channels into one solution, ensuring uniform service across all channels. The agent desktop provides a unified customer view, facilitating first-contact resolution. It also features efficient ticket and case management, with intelligent technologies automating ticket categorisation and providing support recommendation
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PEOPLE PLACES LIVES LIMITED
The portal is a standalone content-managed web solution, with information content, and a range of directories, creating an effective, non-transactional website. Typically used for health and social care and Local Authority websites, PPL's Portal offering is in use in more than 40 Local Authorities.
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ABAVUS LIMITED
Our Waste Management Module enables councils to configure all aspects of their refuse and waste management processes (domestic, clinical, subscriptions, trade, etc). This includes settings up and managing collection types to integrating and fully automating collections and rounds.
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ONESERVE LTD
Oneserve’s unified field service management platform gives visibility and control of data and field service operations. Optimised with built-in communications for mobile teams. Oneserve handles the entire lifecycle of any job across all housing/commercial facilities with intelligent scheduling, invoicing and IoT for Legionella Monitoring in Water systems/fire safety monitoring.
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INSOURCE LIMITED
Revolutionise cancer pathway management from being retrospective report-driven to data-led Proactive care management. PP+ Cancer provides full event tracking, breach analysis, accurate waiting times reporting and, daily data for service improvement to ensure dedicated frontline teams can see the full cancer pathways and provide the best quality of care immediately.
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MADE TECH LIMITED
Made Tech Repairs reduces unneeded contact and missed appointments for social housing providers. It is a fully accessible online service. Simple to use and tested by residents, it is available 24/7 on all devices.
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BRAMBLE HUB LIMITED
Provides a platform for a range of applications combined with a data integration capability exploiting an underlying organisation wide knowledge repository. Deployed as either a departmental, or enterprise level configuration depending upon the scale of the customer implementation required.
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LinguaSkin
LinguaSkin® creates multilingual and bilingual user interfaces for monolingual web applications/websites with minimal effort and cost.
LinguaSkin® replaces and transforms user interfaces in real time providing rapid internationalisation and localisation.
LinguaSkin® supports all languages, integrates with translation tools and works with all kinds of applications, content and web technologies.
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SOCIAL CARE NETWORK SOLUTIONS LIMITED
Secure hosting, development, Case Management.
Children: front-door referral service, child protection, family hubs, care orders, Regional Adoption Agencies, prospective adopter assessment, adoption support, letterbox, fostering, foster carer recruitment, assessment, panel, payments, residential care, semi-independence, care leavers, supported living,
Adults: shared lives, residential care, supported employment, day care and domiciliary care.
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NEO TECHNOLOGY LIMITED
Neo Technology's Case Management Solutions cater to various scenarios like investigations, service requests, and incident handling. Our experts assess each scenario individually, leveraging common design approaches to tackle specific issues effectively. We offer flexible implementation packages, ranging from proof of concept (PoC) to large-scale deployments.
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QAPLUS LIMITED
Experience a configurable, scalable central platform,
QA360 Continuing Healthcare (CHC) Digital End to End Solution, revolutionising for CHC professionals' ability to manage diverse workloads seamlessly. Combining document and email management, integrated workflow, and robust reporting technology, QA360 ensures instant access to crucial information, fostering collaborative work and escalating customer demands.
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IEG4 LIMITED
IEG4's Customer Portal solution is an advanced engagement platform, specifically designed for local authorities, that enhances interactions between citizens, businesses, and councillors. Cutting-edge digital technologies deliver a seamless interface, simplifying service delivery and information access. The solution supports efficient online transactions, including application submissions, payments, and accessing services.
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NETPREMACY LIMITED
Happeo is a cloud-based solution for your company's internal communications and team collaboration that unites company news, team workspaces and a people directory. Provides internal communications, applications and information in an easy interface. For employees, Happeo is a central hub where they can access all their tools and resources.
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PEOPLE PLACES LIVES LIMITED
Online information, advice and guidance portals for childrens and young peoples (CYP) and LAC placement services, including engaging and intuitive SEND Local Offer sites, FIS Family Information Services directories powered by OFSTED, Education Health and Care (EHC) planning tools and childrens placements.
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Think Learning
Incorporating Chambury Learning. e-Learning Content Catalogue via tenanted Totara LMS platform, for Social Care. Feature-rich, mobile-responsive platform for e-learning, compliance, multitenancy. Modules can be themed to reflect branding. Available fully integrated with our Totara range. Experience: Healthcare, Social Care, NHS, ESR integration, ICS, Government (central & local), Council, Education, Housing.
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NICE SYSTEMS UK LIMITED
NICE WFM/EEM addresses all WFM needs: accuracy, simplicity, reliability, visibility, engagement. NICE WFM includes forecasting, planning, scheduling, daily management and communication, transforming operational efficiency while engaging employees across the entire operation. Value Realization Services leverages the full depth of NICE functionality, helping organisations drive business impact, the faster, the better.
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T-Pro
T-Pro Dictate is a hosted platform that delivers speech and ambient voice recognition, digital dictation/transcription technology to boost productivity, reduce costs and drive innovation. Implemented in over 40 NHS Trusts, T-Pro dictate drives efficiency across workflows, settings, devices, and apps for a seamless, consistent, and personalised voice experience
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OPEN TEXT UK LIMITED
OpenText™ Notifications brings email, SMS, push, voice and fax messaging channels together into a single, cloud-based messaging platform, eliminating siloed communication services. Whether sending one or millions of messages, Notifications makes it easy to deliver personalized messages to customers’ channel of choice to start conversations, expand visibility and fuel sales.
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MEGANEXUS LTD
COMPLY is a contract compliance and performance management
software solution for government bodies and public sector
organisations needing to manage multiple service providers and
contracts.
COMPLY promotes proactive management of provider/contract
performance through insightful data dashboards and customer configurable reporting.
COMPLY has previously been instantiated as 'Curious' for the MoJ.
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CIVICA UK LIMITED
TranSend electronic proof of delivery (ePOD) reduces cost, time and paper involved in managing deliveries and collections, providing accurate, timely delivery information, creating operational efficiency for transport & logistics operators, and organisations with their own delivery fleet, including subcontractors.
Configurable for any delivery or collection process scenario, including specified time-windows.
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INTAFORENSICS LTD
Lima Forensic Case Management provides complete case and laboratory management capabilities to Forensic laboratories. From case submissions through to final reporting, Lima enables forensic practitioners to operate consistently to the methods required by ISO-17025 FSR Code of Practice and Industry Best Practice. Perpetual or Subscription licensing models.
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QAPLUS LIMITED
Chord360 optimises care management for NHS All-Age Continuing Care, offering intuitive workflows, empowering care professionals with case notes, and ensuring transparent reporting and financial control. Seamless patient activity monitoring and comprehensive document management enhance efficiency, supported by robust reporting and payment scheduling.
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AIRE LOGIC LIMITED
AireFrame is a comprehensive interoperable electronic health record, supporting the collation of patient information including medical history, assessments, medication, care plans and test results. The patient centred record allows clinicians an holistic view of the patient to make informed decisions about their care and the ability to share appropriate information.
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DAVIES GROUP LIMITED
Delivery of cloud-based customer contact technology across all channels/sizes. From point solutions augmenting existing contact landscapes, to implementation of omnichannel cloud contact centres supporting 1000s of agents. and bespoke applications to enhance that capability. Davies consult, implement, develop, migrate, adopt, and support customer contact implementations for public and private sector.
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CDW LIMITED
Zoom is an all-in-one collaboration platform that makes connecting easier, more immersive, and more dynamic for people and businesses. Our team chat, phone, meetings, omnichannel contact centre, whiteboard, workspace, and AI solutions help hybrid teams collaborate and get more done.
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Zoom Communications, Inc
Zoom Workplace is an AI-powered collaboration platform designed to reimagine teamwork by streamlining communications, increasing employee engagement, optimising in-person time, and improving productivity across flexible work. It’s Zoom’s core communications products, combined with employee engagement, spaces, and productivity solutions, all within the Zoom experience, with AI woven throughout.
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GLOBAL VIEW SYSTEMS LIMITED
MyCleaning offers a user-friendly digital task management solution tailored for healthcare logistics. Developed by the NHS for the NHS, it features an intuitive portal for requesting, managing, and prioritising cleans. This aids domestic services and bed management teams in enhancing bed availability and patient flow. UK-based.
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QAPLUS LIMITED
Experience a configurable, scalable central platform, QA360 All Age Care Digital End to End Solution, revolutionising public sector professionals' ability to manage diverse workloads seamlessly. Combining document and email management, integrated workflow, and robust reporting technology, QA360 ensures instant access to crucial information, fostering collaborative work and escalating customer demands
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BYTES SOFTWARE SERVICES LIMITED
Zoom is an all-in-one collaboration platform that makes connecting easier, more immersive, and more dynamic for people and businesses. Our team chat, phone, meetings, omnichannel contact centre, whiteboard, workspace, and AI solutions help hybrid teams collaborate and get more done. bssgc
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Zoom Communications, Inc
Zoom is an all-in-one collaboration platform that makes connecting easier, more immersive, and more dynamic for people and businesses. Our team chat, phone, meetings, omnichannel contact centre, whiteboard, workspace, and AI solutions help hybrid teams collaborate and get more done.