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CIVICA UK LIMITED
Framework-based, change management services covering vision & benefits, culture, engagement, competency, change leadership that drive Buyer transitions and transformations. Addresses organisational, process or technology-related change by creating practical and effective change strategies, plans for mapping and managing change, roadmaps, blueprints, stakeholder engagement and mechanisms to track and realise quantifiable benefits.
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CIVICA UK LIMITED
Developing low-risk, cost-effective strategy for modernising and transforming a portfolio of applications; reducing technical debt, lowering cost of ownership, migrating to cloud for improved resilience/scalability. Develops optimal strategy/roadmap for modernisation/transformation of your portfolio; extend shelf-life, value of existing IT investments, so they evolve with changing technology, user expectations, business requirements.
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CIVICA UK LIMITED
Tailor’s formal training, mentoring and support to best meet your needs to upskill your team. Modules cover all aspects of data analysis and management, such as: Data Modelling & Engineering, Data Management, advanced SQL, Azure Data Factory, Microsoft Fabric, Data Bricks (R, Python), Synapse, Power BI (DAX, Power Query).
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CIVICA UK LIMITED
A framework covering strategy, roadmaps, patterns, and standards aligned to business data needs; a governance service to ensure project delivery is aligned to enterprise data principles and guardrails. Identifies Buyer’s essential shared data assets, data maturity status. Improves data quality, business intelligence. Aligns technology investments with business goals.
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CIVICA UK LIMITED
Empower your business to be truly data driven, based on consolidated, trusted information source from multiple operational systems. Our DAMA trained, and certified consultants will provide the foundational components to build a complete, accurate and sharable data asset, delivering enriched insight and analytics to support your transformation.
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CIVICA UK LIMITED
ECLIPSE PEP provides a secure, cloud-based platform for management of your Personal Education Plans. Information can be collected, stored and shared securely with professionals and partners on any device. The flexible nature of the ECLIPSE platform means that PEPs are easily created or amended locally to your needs.
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CIVICA UK LIMITED
Ensure seamless, efficient migration of existing applications and digital services from on-premises/virtual infrastructure to cloud. An expert, comprehensive and robust migration approach, including analysis, design, enablement, platform setup and transition. Managed service and support capabilities ensure migrated services are managed under governance controls and realise cloud benefits throughout their lifetime.
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CIVICA UK LIMITED
Establishes your artificial intelligence (AI) governance operating model to maximise real world performance. Assess AI maturity and then establishes roles, responsibilities, processes, policies to help you govern and assure accountability and accuracy of your AI deployments. Prepares an implementation roadmap, establishes transition readiness, and trains staff in AI governance.
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CIVICA UK LIMITED
ECLIPSE is a trailblazing product for Early Help within Children's services. It’s available as SaaS for customers seeking to implement the most intuitive Case Recording tool on the market. Committed to improving Early Help, a programme of continuous investment ensures that we deliver a flexible, secure, future-proofed solution for customers.
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CIVICA UK LIMITED
ECLIPSE for 0-19 services supports multidisciplinary teams by providing accurate and timely information to support all aspects of the care provided by Health Visitors, School Nurses and Partner and Families Teams.
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CIVICA UK LIMITED
We use the concept of a Model Office – drawing upon over 30 years of knowledge/experience of Case Management practice and legislative/social environments.
We carry out a joint period of discovery at the start of every implementation, reviewing current work practices, discussing good practice models, finalising scope of change etc.
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CIVICA UK LIMITED
Adaptable service to design, implement and optimise Microsoft SharePoint solutions, such as intranets, collaboration spaces and document, Information and case management. Our SharePoint consultancy service supports the entire implementation cycle, including user research, requirements analysis, service design, planning, configuration, development, governance, user adoption, training, change management and managed services.
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CIVICA UK LIMITED
A data maturity assessment (DMA) that baselines current capabilities and derives actionable insights using either Data Management Association (DAMA) or Central Digital & Data Office (CDDO) frameworks. Defines current data maturity level by reviewing data environment e.g. As-IS data landscape, data assets and investigating data principles, policies, processes, standards, skills.
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CIVICA UK LIMITED
Leverage Microsoft 365’s powerful cloud productivity capabilities to deliver a modern workplace transformation. Our strategy and planning service aligns business goals with modern workplace capabilities to define your current position and develop an actionable M365 strategy, vision, adoption and governance framework, and prioritised implementation roadmap for future digital workplace maturity.
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CIVICA UK LIMITED
ECLIPSE is a trailblazing product for Social Care and Universal Services within Education, Early Years, Children's, Families and Adults services. It’s available as SaaS for customers seeking to implement most intuitive Case Recording tool on the market. A programme of continuous investment ensures that we deliver a flexible/secure, future-proofed solution.
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CIVICA UK LIMITED
ECLIPSE Financial Management provides you with full control of your finances. ECLIPSE Financial Management is fully integrated and can also be linked with corporate ledger systems, creating a seamless experience.
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CIVICA UK LIMITED
Using our proven methodology, the service helps reimagine, streamline, automate and integrate legacy processes for efficiency savings, enhanced agility and improved customer service. It enables process automation, AI-driven insights and app innovation through strategy development, user research and baseline assessment, process re-engineering, change management, planning, implementation, integration, skills transfer/ rollout.
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CIVICA UK LIMITED
OLM’s ECLIPSE provides Specialist Safeguarding Software that allows you to manage your process in a much more effective way. ECLIPSE makes it easy to raise concerns, track, handle and report on allegations/incidents and manages the processes from advisory to barred status, whilst ensuring that no information slips through the net.
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CIVICA UK LIMITED
Transition legacy applications/digital services to SaaS for improved agility, scalability, cost efficiency. A structured approach including tailored discovery, functional mapping, aligning existing functionality with SaaS capabilities (configurable workflows, low-code extensibility, analytics). Secure data migration, platform configuration and enterprise integration delivering continuity. Benefits realisation, change, adoption models empower users and value-for-money.
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CIVICA UK LIMITED
Transform and modernise your legacy business processes using Azure AI Foundry tools and features. Improve the efficiency and accuracy of data processing and classification using OCR, data extraction and generative AI features, integrated with M365, Dynamics and line-of-business systems, whilst maintaining governance and compliance policies
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CIVICA UK LIMITED
Maximise your investment in CoPilot with a service designed to ensure your preparedness for its implementation and rollout. Review your security and governance posture and identify recommendations to improve. Assist user adoption and champions programs support and increase your adoptions.
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CIVICA UK LIMITED
Unlock the potential of Data Science, AI, and ML to discover increased value. We prioritise identifying your distinct business outcomes and challenges, tailoring solutions that deliver tangible value. Our approach focuses on incremental delivery, fostering user engagement, and cultivating robust data platforms and in-house expertise for enduring digital transformation.
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CIVICA UK LIMITED
Modernise legacy applications to reduce technical and security debt, improve flexibility, usability, resilience, and efficiency. Extend application lifespan, lower costs, and unlock new functionality through refactoring and optimisation. Transition seamlessly to public or private cloud, ensure secure, scalable and future-ready digital services.
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CIVICA UK LIMITED
Offers end-to-end solutions for designing, building, and maintaining data infrastructure including data lakes and warehouses. From data modelling and ETL processes to performance tuning and optimisation, data cleansing, pipeline development, we empower businesses to harness the full potential of their data assets for strategic insights, improved decision-making and organisational improvement.
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CIVICA UK LIMITED
Deploys our proven, structured, service design expertise to clearly define target audience, core functionalities, feasibility, and purpose of a new service. Creates a clear roadmap for bringing the service to life, ensures alignment with people’s needs, technology enablers/constraints, business processes, strategic objectives. Sets the stage for successful design, implementation, delivery.
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CIVICA UK LIMITED
As part of our continued commitment to supporting customers using our SWIFT product, we are able to host your solution in a secure, resilient and managed way allowing you to focus your resources on getting the most out of your systems.
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CIVICA UK LIMITED
Power Platform offers a tailored, low/no-code approach to solutions, allowing a more streamlined approach to rapidly build/deploy powerful business applications, automate business processes and create user-friendly AI & data-driven dashboards and reports. Our service offers the full range of ALM activity, from process design to full development and implementation.
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CIVICA UK LIMITED
Obtain maximum value from your investment in Dynamics 365 (D365), utilising configuration-first principles. Covers PoC to full-scale enterprise implementations (including integration, data migration, testing). Dynamics 365 specialists advise, design, implement and deploy Dynamics 365 in a supported and maintainable fashion (reduced risk), backed by formalised methodologies, standards, and best practices.
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CIVICA UK LIMITED
Our AI and Machine Learning offering not only delivers advanced analytics and productivity increases, but also emphasises AI governance. We ensure ethical and responsible use of AI technologies, adhering to industry standards and regulations. Focusing on transparency, fairness, and accountability, we enable organisations to deploy AI solutions with confidence.
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CIVICA UK LIMITED
Strategy to improve long term success and ROI of Dynamics 365 (D365) projects by advising on planning/discovery/implementation approach for a successful Dynamics 365 (D365) CRM implementation. Supports single citizen or customer view, to capture the right data for strategic insight, align vision with Dynamics 365 future roadmap and improve performance.