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154 results found

154 results found containing civica in All lots

  • Civica Complaints Management and Customer Feedback Management (iCasework Case Management)

    Civica UK Limited

    A highly configurable and scalable SaaS solution deployed securely upon Amazon Web Services (AWS) which supports complaints management (recording, customer complaints handling and complaints tracking with integrated workflow) and other feedback to deliver statutory and regulatory requirements across local government, central government, the NHS and private sectors.

  • Civica Data Strategy, Roadmap and Data Maturity Assessment (DMA) Service

    Civica UK Limited

    Defines data strategy for optimising information and data assets aligned with business objectives. DAMA or Central Digital & Data Office (CDDO) data maturity assessment (DMA) baselines current capabilities and derives actionable insights. A complementary roadmap synchronises practical steps to improve governance, architecture, literacy, business intelligence, MDM, integration, metadata and quality.

  • Civica FOI, EIR, Subject Access Request, Information Request and GDPR Case Management (iCasework)

    Civica UK Limited

    A highly configurable and scalable SaaS solution deployed securely upon Amazon Web Services (AWS) which allows for the recording and management of information requests received via multiple channels to deliver statutory and regulatory requirements for the public and private sectors, supporting compliance with FOI, EIR and GDPR legislation.

  • MyScan

    Looking Local Limited

    MyScan is a web application that allows service users to scan evidence relating to various council transactions using their own device and submit this evidence securely along with identifying metadata. The application is delivered as a software-as-a-service solution, and typically covers multiple council service areas, integrated with various back-office systems.

  • Digistaff Intelligent Automation Housing Benefit Accuracy Assessment (HBAA) Processing

    Delta 4 Services Limited

    The DigiStaff Housing Benefit Accuracy Assessment (HBAA) solution, is an intelligent automation solution designed to process the reviews required by the DWP. This will enable Local Government Benefits Teams free up their resource to focus on other requirements.

  • Housing Systems Support Services

    BetterGov

    Cloud Support Services available for Northgate NPS Housing, Civica Cx, Orchard Housing, Implementations, Discovery Audits, Contracts and Procurement, Client-Side Integration & Interfaces, Training and Reporting. We are Cyber Essentials Certified with Prince2, MSP, ITIL, ITQSB Qualified staff.

  • ScanStation

    Looking Local Limited

    ScanStation is a combined software, hardware and furniture solution comprising an Android app, a compatible tablet and a robust steel desk-mounted scanning cradle. It allows service users to scan evidence relating to various council transactions and submit this along with identifying metadata. ScanStation can integrate with any back-end system.

  • Delivery Partner Services | Local Government

    InterQuest Group (UK) Ltd

    InterQuest’s Delivery Partner services deliver full end-to-end project delivery, systems implementation, development, data migration and testing across all Local Government directorates: Corporate Services, Revenues and Benefits; Social Care (Childrens, Adults & families), Education, Planning, Housing, Parking, Highways and Enforcement. We ensure measurable outcomes through every stage of the project lifecycle.

  • Cloud based Housing System and Housing case management systems

    Investigo Limited

    Housing System and Housing Case management System; implementation, migration and update programmes requiring rapid deployment of expertise across; Procurement, Business analysis, Implementation, Module Configuration, Data Migration, Data Engineering, delivery, change management, technical development, software engineering, User acceptance testing, Automaton testing, Training delivery, Project and Programme Management and Service Transition Management.

  • Social Housing - Housing Management Systems - Gravitas Consultancy Solutions

    Gravitas Recruitment Group Ltd

    Gravitas provides Consultancy Services to Social Housing, Almo & local Government organisations for the Implementation, Support, and Enhancement of their Housing Management, Asset Management and Repairs Systems. The HMS we specialise in include (but not limited to) Aaeron, Orchard, Civica, MIS, Northgate, NEC, Keystone, Total Mobile & Total Repairs

  • PaySuite Agent Assisted Call Centre

    Eazy Collect Services Ltd

    Mediated card payment by telephone. PaySuite’s Payments Service which includes Income Management, Telephone Payments, Counter Receipting, Direct Debits, Mobile Payments, Open Banking and Online Store. Delivering integrated payment solutions for Local Government, Housing, Health and Education. Compatible with Revenues & Benefits, Civica, Northgate, TechnologyOne Adelante, ABS, WPM and Capita Integra.

  • PaySuite Income Management

    Eazy Collect Services Ltd

    Income Management. PaySuite’s PCI-DSS Payments Service includes Income Reconcilliation, Reports, Telephone Payments, Counter Receipting, Direct Debits, Mobile Payments, Online Store, Open Banking, Virtual Terminal. Delivering integrated payment solutions for Local Government, Housing, Health and Education. Compatible with Revenues & Benefits, Civica, Northgate, TechnologyOne, Adelante, ABS, WPM & Capita Integra.

  • PaySuite Smart Mobile

    Eazy Collect Services Ltd

    Payments on the move. PaySuite’s PCI-DSS Payments Service includes Income Management, Telephone Payments, Counter Receipting, Direct Debits, Mobile Payments, Online Store, Open Banking, Virtual Terminal. Delivering integrated payment solutions for Local Government, Housing, Health and Education. Compatible with Revenues & Benefits, Civica, Northgate, TechnologyOne, Adelante, ABS, WPM & Capita Integra.

  • PaySuite Collections Portal

    Eazy Collect Services Ltd

    Collections Portal is a digital invoicing and debt recovery solution with the capability of sending personalised payment notifications via email and SMS using corporate branding. Collections Portal manages correspondence so you know if messages were received, opened and which prompted payment. Civica, Northgate, TechnologyOne, Adelante, ABS, WPM & Capita Integra.

  • PaySuite Customer Present Chip & PIN

    Eazy Collect Services Ltd

    Face to face payments. PaySuite’s PCI-DSS Payments Service includes Income Management, Telephone Payments, Counter Receipting, Direct Debits, Mobile Payments, Online Store, Open Banking, Virtual Terminal. Delivering integrated payment solutions for Local Government, Housing, Health and Education. Compatible with Revenues & Benefits, Civica, Northgate, TechnologyOne, Adelante, ABS, WPM & Capita Integra.

  • Delivery Partner Services | Local Government

    ASTRAEUS CONSULTING LIMITED

    Astraeus’s Delivery Partner services deliver full end-to-end project delivery, systems implementation, development, data migration and testing across all Local Government directorates: Corporate Services, Revenues and Benefits; Social Care (Childrens, Adults & families), Education, Planning, Housing, Parking, Highways and Enforcement. We ensure measurable outcomes through every stage of the project lifecycle.

  • FourNet (4net) WebEx Cloud Contact Centre

    4net Technologies Ltd

    FourNet offers omni-channel contact centre services from a native cloud contact centre solution, with a world class, expert implementation and support. It combines the AI-powered, collaborative WebEx Contact Centre platform with strategic, expert consultation and flexible levels of service from a Gold Certified Cisco Master Collaboration Partner.

  • PaySuite Secure Card Payment Gateway

    Eazy Collect Services Ltd

    Enables third party systems to take payment. PaySuite’s Payments Service includes Income Management, Telephone Payments, Counter Receipting, Direct Debits, Open Banking Mobile Payments and Online Store. Delivering integrated payment solutions for Local Government, Housing, Health and Education. Compatible with Revenues & Benefits, Civica, Northgate, TechnologyOne, Adelante, ABS,WPM and Capita Integra.

  • PaySuite Touch Tone

    Eazy Collect Services Ltd

    Self-service Touch Tone telephone payments. Paysuite’s Payments Service which includes Income Management, Telephone Payments, Counter Receipting, Direct Debits, Open Banking, Mobile Payments and Online Store. Delivering integrated payment solutions for Local Government, Housing, Health and Education. Compatible with Revenues & Benefits, Civica, Northgate, Adelante, TechnologyOne, ABS, WPM and Capita Integra.

  • PaySuite Internet Payments

    Eazy Collect Services Ltd

    Online payments by debit/credit card. Paysuite's Payment Service which includes Income Management, Telephone Payments, Counter Receipting, Direct Debits, Open Banking, Mobile Payments and Online Store. Delivering integrated payment solutions for Local Government, Housing, Health and Education. Compatible with Revenues & Benefits, Civica, Northgate, Adelante, ABS, TechnologyOne, WPM and Capita Integra.

  • VISION

    Destin Solutions Limited

    VISION is a sophisticated performance management and reporting solution that provides unprecedented access to Council data. Taking data extracts from large business systems (e.g. revenues, benefits, housing, sundry debtors, parking), VISION provides detailed information and management reports to create new approaches for delivering and operating Council services.

  • eCAPTURE, UCDS/CTRaaD, GOpaperless and webCAPTURE Digital Process Automation

    Govtech Solutions Ltd

    Hosted digital process automation services for the capture, validation, loading and automatic processing of new Benefit claims, ATLAS files, day-to-day online Council Tax and NDR transactions, paperless e-billing and Council Tax Reduction as a Discount. We fully integrate with leading R&B application vendors such as Capita and NEC.

  • Fusion

    Destin Solutions Limited

    FUSION is a debt reporting and analytics tools which takes data extracts from all Council debt systems to provide a single view of all debt. Combining information from a number of data sources FUSION highlights who owes what, the nature of the debt and provides a variety of reports.

  • Electronic Forms and Cloud-Based Processing System

    Victoria Forms

    Victoria Forms design specialised electronic forms solutions; providing libraries of 325+ online template eForms and Calculators for: Revenues, Benefits, Licensing, HMO, Environmental Health, Planning and more. eForms are tailored for corporate branding, provide in-form intelligence and data validation; plus options for PDF export, XML Automation, evidence capture, and payment integration.

  • Systems Implementation and Integration Support

    ASTRAEUS CONSULTING LIMITED

    Astraeus are experts in supporting the implementation, integration, configuration and interoperability between core software systems across Social Care, Education, Health, Housing and Asset Management. We deliver a range of services from strategy, business case creation and procurement, through to full systems implementation and integration, including training and post-implementation support.

  • FourNet (4net) Cloud Unified Communications (UCaaS)

    4net Technologies Ltd

    FourNet offers Unified Communications and SIP services from world leading application providers, including: Microsoft (Teams Direct Routing), Avaya, RingCentral, Gamma, BT Wholesale, Tiger, Ribbon, AudioCodes and others. Our services can be delivered via a number of hosting options, private, public and hybrid cloud and integrated with Microsoft, Amazon and Google.

  • FourNet (4net) Cloud NICE CXOne Contact Centre

    4net Technologies Ltd

    FourNet's NICE InContact CXOne contact centre service is a leading customer experience platform; providing routing, analytics, workforce optimisation, automation and AI from a single application; CXOne offers excellent user/client experiences, delivering smarter and faster contact centres working with swifter agent onboarding, enhanced metrics, performance, and retention.

  • FourNet (4net) Cloud Contact Centre

    4net Technologies Ltd

    FourNet offers omni-channel contact centre services from world leading application providers, including: Avaya, NICE, Content Guru, Anywhere365, Calabrio, Verint, Sycurio (Semafone), PCI PAL and others. Our services can be delivered via a number of hosting options, private, public and hybrid cloud and integrated with Microsoft, Amazon and Google.

  • Social Care Case Management Support Services

    BetterGov

    Social Care Cloud services; Corelogic Servelec Mosaic & Frameworki; Liquidlogic Protocol (LCS / LAS) and EYES, ContrOCC / LIFT; Northgate SWIFT, AIS, CCM and Eclipse/PFC including OLM CareFirst; Advanced Careworks Raise and Care Director; TTP SystmOne; Azeus & Provider Portal. Agile, Prince2, MSP, ITIL, ITQSB Qualified staff. BPSS Cleared.

  • MACCS 3 - Markets Administration Cash Collection System

    Payment Kiosks Ltd

    MACCS 3 is a cloud based platform for council-operated markets offering market analytics tracking, trader accounts, trader live chat, email, absence management, enforcement system, document management, calendar, invoice generation, payment history reports and more. Direct debit, daily collections, remote collections, cashless collections. Handheld tablet software and payment kiosk software included.