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4073 results found

4073 results found in Lot 2: Cloud software in the category Customer relationship management (CRM)

  • Townbase HobbyGuide Websites

    Townbase

    Townbase HobbyGuide is designed for towns, cities, select media, and organisations promoting hobbies and interests. Build a comprehensive hobby guide within days and crowsource with local enterprises, NGO's and hobby organizers. The best solution for all age groups and ideal to support families and elderly

  • InCase 365 Welfare Rights Case Management

    INTEC for Business Ltd

    InCase 365 Welfare Rights Case Management is a cloud-based solution designed to handle welfare rights, benefits advice, and money advice products. Allowing local authority caseworkers to manage cases from initial enquiry through to final outcomes. The system is fully user-definable and includes a customisable web-based enquiry form.

  • Data, Integration and Insight Services

    BAYTREE SOLUTIONS LTD

    Helping organisations achieve a single source of data through integration, removing the need to maintain multiple data sets. Providing reporting solutions to support corporate KPI's, Ombudsman and Regulatory outcomes including the Consumer Standards and Awaabs Law. Helping organisations to better understand their properties, tenants and accounts to support proactive services

  • Registrars: Citizenship Appointments

    Zipporah Ltd

    Registrars: Citizenship Appointments allows the booking of appointments in relation to citizenship , settlement and citizenship, defining costs based on information given. This additional module allows for booking of people onto citizenship ceremonies offered by the registrar, and importing of citizenship data from the Home Office database.

  • Off-the-shelf Museum Website

    CONNECT INTERNET SOLUTIONS LIMITED

    A cost-effective, rapid-build flexible solution tailored to smaller tourist attractions, exhibitions, cultural destinations including museums and galleries. Includes pages, timelines, events, quizzes, templates for artefacts/exhibits. Underpinned by WordPress content management system, providing flexible, end-to-end, access-from-anywhere administration. Includes easy-to-use webpage templates, allowing your site to be updated without any technical knowledge.

  • Powered by Neo: Channel Shift Solution

    NEO TECHNOLOGY LIMITED

    Neo Technology's Channel Shift solution, redefines tenant interaction within the housing sector. By leveraging digital platforms, it facilitates seamless communication and service delivery between tenants and providers. This shift towards online channels not only enhances efficiency but also fosters greater tenant satisfaction and engagement.

  • Data Matching by Datactics

    DATACTICS LIMITED

    Datactics offers the powerful combination of Data Quality & Matching to enable public sector organisations to build a foundation of master data management. The powerful matching capabilities and exception management workflow help to more rapidly build a single view of citizens / businesses across multiple, disparate data sources.

  • DataQ

    DQE-SOFTWARE

    DataQ, checking customer data quality DataQ is a data quality management solution to check the customer data at each touchpoint in real time and in optmization mode. DataQ comprises eight data quality management modules dedicated to checking and optimizing all customer data (B2C and B2B)

  • Cloud Contact Centre - Horizon Contact

    GAMMA NETWORK SOLUTIONS LIMITED

    Contact Centre (CCaaS) is a scalable cloud based omni channel platform, integrating voice, email and webchat into the Horizon Unified Communications service providing collaborative features. Including call recording, queuing, call backs, surveys, CRM integration, reporting and analytics, wallboards, IVR, auto-attendants (ACD), administrators, supervisors and agents level access, delivered over WebRTC.

  • Communication support solution

    BOOMERANG I-COMMS LTD

    Customer service SMS solution with the ability to dynamically triage customer support requests through an engagement tree, automatically passing each customer service enquiry to the correct department, using either Email, SMS or by connecting a call. Reduce calls received and handling time. ISO-27001, Cyber Essentials and Cyber Essentials Plus accredited

  • LINKS CarePath - A Therapeutically Driven Case Management System

    ILLY Systems Ltd

    Market leading therapeutic system offering comprehensive case management and reporting supporting initiatives on Substance Misuse - Drugs and Alcohol, Criminal Justice, YP and Sexual Health. OHID NDTMS and SRHAD/GUMCAD compliant, full TOPS implementation, Prescribing and Harm Reduction modules. NHS Trusts, Council, Community services, Prisons, Residential Rehabilitation Services and Families Services.

  • SafetyNet Offender Case Management Tool

    UNILINK SOFTWARE LIMITED

    SafetyNet is a cloud-based solution for partnership working. It aims to reduce crime and ASB using information-sharing portal with Integrated Case Management (ICM) and a Neighbourhood Management System (NMS). This cost-effective tool monitors interventions and tracks offender progress to reduce re-offending while also improving care for victims and vulnerable adults.

  • Fusion - 8x8 Unified Communications

    Charterhouse Voice & Data

    XCaaS supports Unified Communications services through 8x8’s X Series user plans (X1-X4), offering telephony, voicemail, messaging, group chat, video meetings, call recording, AI-powered analytics, internet fax and more. Each user licence includes a calling plan that provides zone-based unmetered calling to domestic and international destinations.

  • Digital Urban Models & Digital Twins

    DIGITAL URBAN LTD

    Our 3D digital models (Digital Twins) support Local Authorities as they make informed decisions during the urban planning process. Our Digital Twins and fun immersive VR events are proven to improve participation during consultation on projects ranging from Design Code finalisation, Active Travel & local planning.

  • Atlassian Software Procurement - Jira, JSM, Confluence

    Cprime Limited

    Cprime are one of the world's largest Atlassian Platinum Partners. We can help procure your licensing. We have access to all Atlassian software and marketplace apps, so whatever you need, we have you covered! Jira, Confluence, Jira Service Management, Atlassian Access, Jira Align, Trello, Bamboo + more!

  • Scout® DataHub

    Synalogik Innovative Solution

    Meet Scout® by Synalogik, a one-of-a-kind, auditable and evidential data aggregation platform for discovering hidden risks and providing searches across third-party, internal, and open-source data sets. Scout® automates enquiries individually or bulk upload. Real-time interrogation of multiple investigations with automated risk analysis for identification of fraud or other criminal activity.

  • eCAPTURE, UCDS/CTRaaD, GOpaperless and webCAPTURE Digital Process Automation

    Govtech Solutions Ltd

    Hosted digital process automation services for the capture, validation, loading and automatic processing of new Benefit claims, ATLAS files, day-to-day online Council Tax and NDR transactions, paperless e-billing and Council Tax Reduction as a Discount. We fully integrate with leading R&B application vendors such as Capita and NEC.

  • RingEX

    ARROW BUSINESS COMMUNICATIONS LIMITED (Trading under the brand name ARO)

    Our industry-leading RingEX secure solution enables customers to quickly set up and unify business calls, SMS, fax, and more in a single app with powerful AI tools accessible across devices. It also has powerful real-time analytics for better decision-making and 300+ pre-built integrations to easily automate workflows and tasks.

  • Managed Service Desk

    SOFTSERVE SYSTEMS LTD

    SoftServe's Managed Service Desk offers comprehensive L1 Support 24/7/365, ensuring exceptional user experience and satisfaction while driving measurable results towards your business and strategic goals. Our service is underpinned by SLAs, built upon the ITIL framework, and can be tailored to meet your specific business requirements.

  • Theseus: Integrated Care System (ICS) Management

    Cyber Media Solutions Ltd.

    Theseus: Integrated Care System Management is a specialised solution for Integrated Care Boards (ICB). It facilitates Single Point of Access (SPoA) for patients to integrated referral ecosystems comprised of NHS and local authority health and care teams, plus services delivered by VCSE partners and external agencies.

  • Arcus Asset Management

    ARCUS GLOBAL LIMITED

    Asset Management for Councils spanning Corporate Land and Property through to green spaces and trees. Leases, Acquisitions and Disposals, queries and requests arising from tenants. The system, built upon the Salesforce platform, is designed to guide users through the processes and provide the options available to them at each stage.

  • Cinos Cloud Unified Communications as a Service

    Cinos

    Cinos Cloud Unified Communications leverages best-of-breed, open-standards Cisco technology. A Cisco-powered cloud delivering robust, always-on IP telephony, video conferencing, instant messaging, switchboard, omni-channel contact centre and full reporting, recording and billing for users in any location on any device. Public, private and hybrid cloud options delivered from UK-sovereign data centres.

  • HGS Agent X - Amazon Connect Contact Centre Software

    HINDUJA GLOBAL SOLUTIONS UK LIMITED

    HGS Agent X is a cloud-based contact centre AI accelerator allowing organisations to quickly deploy scalable/flexible contact centres. This tech-agnostic interface, powered by Artificial Intelligence offers over 300 out-of-the-box integrations and highly customisable secure and scalable solutions. HGS Agent X has a programmable API framework and provides fully managed support.

  • ERP System

    Epaccsys Limited

    ERP System provider Epaccsys have been supplying ERP Systems and ERP System solutions for over 15 years with Epicor ERP Systems. The full suite of ERP System modules available include Financial, Distribution, Supply Chain Management and Project Management ERP Systems.

  • GBG Loqate

    GB Group plc

    Loqate is a real-time address validation and verification solution that provides the ability to capture and validate/verify addresses/changes to postal addresses and provide insight about a specific location e.g. geo co-ordinates, building height or flood risks. Loqate can validate email addresses, Bank Account details and mobile and landline phone numbers.

  • Zoom Contact Center by Acceleraate

    Acceleraate Limited

    Zoom Contact Center is a native cloud omnichannel solution which provides all of the tools organisations need to deliver more meaningful customer and employee interactions. Incorporating hundreds of enterprise features, and providing the ability to deliver integrated unified comms, Zoom offers Voice, Video, Webchat, SMS, Email, and Social channels.

  • Infopad - Dynamics 365 CRM for Higher Education

    INFOPAD LTD

    InfoPad’s Dynamics 365 CRM for Higher Education is tailored specifically for universities and colleges to manage student interactions and institutional operations efficiently. This solution integrates seamlessly into existing systems, offering tools for recruitment, student services, and alumni engagement, ensuring a unified approach to managing educational and administrative tasks.

  • VictimAssist: Victim Support Solution for Police

    Node4 Ltd

    VictimAssist, leveraging Microsoft Dynamics 365, provides an integrated platform for police forces to offer exceptional support to crime victims. It enables efficient case management and communication, ensuring timely, cost-effective, and consistent care while maintaining stakeholder connectivity, ultimately enhancing the care and guidance provided to victims.

  • Passport Issuing Organisation (PIO) & Studbook Service

    EQUINE REGISTER LIMITED

    Enables PIOs to manage their passport and studbook activities, providing configurable workflows for internal users and for external users such as breed society members and passport owners. Can be integrated directly to the CED and the Digital Stable to provide real-time updates and support DPA/GDPR compliance.

  • Case Manager Housing Support

    IIZUKA Software Technologies Ltd

    IIZUKA Case Manager is a flexible, enterprise ready case management system. It is web-based and device agnostic. It captures, manages and tracks all client case interaction centrally and can be accessed securely by any authorised user with a suitable connection to the system. IIZUKA are ISO27001, ISO9001 and CESG+ accredited.