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PEGASYSTEMS LIMITED
Pega is a low-code platform for AI-powered decisioning and workflow automation. We enable organisations to get work done using apps that are secure, scalable, governed, and maintainable. We offer solutions for business process management, digital process automation, and customer/citizen engagement. Productivity improvement is a key use of the platform.
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Netpremacy Limited
The Zendesk Marketplace is a one stop shop to find applications and integrations to increase agent productivity and workflows. In the Marketplace, You'll find apps and integrations to enhance analytics and reporting, time tracking, agent productivity. Netpremacy is an official Zendesk partner guaranteeing the best results for your Zendesk deployment.
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AKITA SYSTEMS LIMITED
Trusted Microsoft Dynamics 365 partner delivering consultancy, development, and support services for government and public sector organisations. Our expert Dynamics 365 services span Sales, Customer Insights, Field Service, Customer Service, and Project Operations, tailored to meet public sector needs.
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TEMPLE INTERACTIVE MEDIA LIMITED
Automated telephone call handling and IVR (Interactive Voice Response). Our systems are used for credit card payments, voicemail, voting and information services. Voice interface using telephone keypad or Speech Recognition to connect to databases and APIs. Call centre overflow and routing.
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PEGASYSTEMS LIMITED
Pega is a low-code platform for AI-powered decisioning and workflow automation. We enable organisations to get work done using apps that are secure, scalable, governed, and maintainable. We offer solutions for business process management, digital process automation, and customer/citizen engagement. Collections / Debt Management are central use cases of Pega.
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IDEAGEN TECHNOLOGY LIMITED
Quality assurance solutions that automates and streamlines your quality processes to achieve compliance with regulations, standards and identify risks and opportunities. Key areas include secure document management, internal audit management, supplier management, customer management, incident management, corrective actions, ISO compliance, training and competence, asset and equipment management and software validation.
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Click4Assistance Limited
A UK supplier with over 15 years’ experience providing an enterprise live chat and web chat solution for a range of UK organisations including the NHS, local authorities, universities and the private sector. Offering a complete omni-channel solution including integration with Facebook, WhatsApp and Artificial intelligent powered ChatBots.
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Agile Business Process UK, LIMITED
Watsonx is a set of AI solutions, whether customer AI or off-the-shelf AI, designed to help you scale and accelerate the impact of AI. Watson X is an AI and data platform with Gen AI and a set of AI assistants, helping with the proliferation of AI.
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BOOKINGLAB LIMITED
We've developed a market-leading Family Hubs Booking System. This all-in-one family hubs booking system enables you to manage registrations, bookings, communications, payments, providers, and reporting for any family hubs service in a single admin view. The system also automates/streamlines booking-related admin processes, delivers end-to-end self-service, enhances reporting, and generates savings.
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SOFTCAT PLC
Deliver citizen-first digital experiences. Build connected government interactive websites, self-service portals, and applications. Make it easy for citizens to submit forms, search knowledge, access their data and take action. Launch and adapt scaleable experiences fast using clicks or code and extend with a broad ecosystem of easy-to-use tools. SFDCS2024GC14
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NEO TECHNOLOGY LIMITED
Neo Technology's Household Changes Management solution facilitates efficient handling of household changes in the housing sector. Our case management system streamlines the reporting, tracking, and resolution of household change requests, ensuring timely responses and effective management of tenant transitions and property updates.
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NEO TECHNOLOGY LIMITED
Neo Technology's Section 20 Consultation Management Solution facilitates housing providers in efficiently conducting consultation processes mandated by Section 20 regulations. With intuitive tools for notification, engagement tracking, and documentation management, it ensures compliance while fostering transparency and stakeholder participation.
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ERNST & YOUNG LLP
Technology-enabled transformation for Government; offering automation software licence resale as well as end-to-end AI enabled automation implementation services. Merging Artificial Intelligence (AI), generative AI, Robotic Process Automation (RPA) and advanced analytics to accelerate complex business processes and make human-like decisions.
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Agile
Master Data Management MDM hub with data quality, integration and governance enabling central control and mastering of data from any systems.
Creates master (golden record) for: patient, clinician, employee, claimant, suspect, POLE, person of interest, customer, reference data, citizen, supplier, contract. AI-driven data matching, history, workflows and role-based security.
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XMA LIMITED
Transform customer service with a single view of a customer's activity and tools for field service, messaging, bots, voice, social service and AI in workflow. Work faster and more productively across all channels on one platform making customer service frictionless, improving your efficiency and customer satisfaction whilst reducing costs. SFDCX2024GC14
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InJenuity
iSubmit is an online solution for sample management for employees, eliminations or custody samples. This includes DNA and Fingerprint samples.
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Wifinity Limited
Wifinity Hotspot Manager is a comprehensive Wi-Fi Access management service designed for ease and efficiency. It offers plug-and-play setup, social logins, multi-venue support, and monetisation tools, catering to businesses looking to provide secure, scalable, and user-friendly internet access across multiple locations.
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GRANICUS-FIRMSTEP LIMITED
govService is a digital services solution that provides intelligent online forms, process and customer portals with integrations for Local and Central Government, Health, Housing, Blue Lights and other Public Sector organisations to easily create online services. The low-code solution combines forms, process, customer portals that integrates citizen request management (CRM).
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INSIGHT DIRECT (UK) LTD
XCaaS supports Unified Communications services through 8x8’s X Series user plans (X1-X4), offering telephony, voicemail, messaging, group chat, video meetings, call recording, AI-powered analytics, internet fax and more. Each user licence includes a calling plan that provides zone-based unmetered calling to domestic and international destinations.
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TMC3 LIMITED
The OneTrust platform enables organisations to centrally manage and track UK GDPR compliance activities. Enforce the governance of UK GDPR policies and procedures across the organisation’s data landscape. The platform helps to remove the reliance on manual processes and the burden on under resourced teams with effective automation and integrations.
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CLOUDSOURCE LTD
Microsoft Dynamics 365 Marketing module enables you to manage prospects, campaigns and demonstrate the ROI of marketing.
CloudSource tailor the Marketing module for public sector organisations, to deliver a digital communication, information sharing and notification processes.
CloudSource offer an end-to-end service, from design thinking workshop, prototyping, implementation and managed services.
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VAAMG CONSULTING LIMITED
VAAMG Consulting's ERP360 Modules consist of various versatile apps that can cover a range of business verticals. ERP360 is a mix of generic modules for business organizations such as manufacturers,distributors,and services companies. It includes modules like accounting,CRM,sales, purchasing,website,eCommerce,PoS(Point of Sale),Manufacturing, Warehouse,Project Management,inventory,and services. Also,it has domain-specific modules like schools,healthcare,agriculture,and non-profit.
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Boomalert Ltd
BoomAlert automates incident communication. Build bespoke communication workflows, meet requirements for critical events. Alerting workflows automate coordinated processes based on responses, time triggers, count triggers and escalation paths. Critical Alerting, Incident Management, Business Continuity, IT Monitoring, Machine-2-Machine Alerting, Event Management.
ISO-27001, Cyber Essentials and Cyber Essentials Plus accredited.
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PANLOGIC LIMITED
Organise/automate/synchronise sales, marketing, customer service & technical support Business intelligence Multi-customer touch-points: offline, phone, email, mail, web, SMS, social media, Apps Contact/Account/Membership management Technology-neutral: SugarCRM, Microsoft Dynamics, Ascent, Salesforce, Sales-logic, SharePoint User activity/history Traffic-light status System integration Member comms Mailing list subscriptions User preferences/interests Calendars Mass email templates
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Scan Optics Ltd
Scan Optics easy.forward™ service provide UK government agencies with the right intelligent data management solution for Digital Transformation, where cloud services can be utilised to release further efficiencies. Using multi channel scanner support and robotic modules for recognition, classification, indexing, validation, extraction and export of data from documents.
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Focus Group
SIP Trunking directly provided by Focus Group. The SIP service is designed as an ISDN replacement for the PSTN switch-off, compatible with all IP/SIP enabled telephone systems and Session Border Controllers (SBCs). Delivering enhanced cloud features; automatic failover (SIP PING) and flexible SIP channels.
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SOFTCAT PLC
Salesforce Health Cloud uses the power of the cloud, social and mobile technologies to give healthcare professionals the tools they need to collaborate more efficiently, understand patients more deeply, and build 1-to-1 relationships across entire care journeys. SFDCHS2024GC14
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CHARTERHOUSE VOICE & DATA LIMITED
The Private Cloud Voice and Contact Centre service is based on the Mitel Unify OpenScape portfolio and leading partner products to provide a robust and reliable integrated voice, contact centre and collaboration services with optional on-site survivability.
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ITAM WORX LIMITED
We provide IT Asset Management (HAM & SAM) Technology to automatically discover organisations IT assets to provide trustworthy IT data. Whether you require a Hosted (SaaS) or On-Premise Solution, we implement, train and support our customers to enable organisations to optimise spend, maximise value and minimise risk.
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Blacklight Software
Blacklight work with Microsoft Dynamics 365 to allow social housing providers to improve customer service and operational efficiency by better managing housing related processes and asset and tenant information.