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852 results found

852 results found in Lot 2: Cloud software in the category Instant messaging (IM) and chat

  • Oracle Application & Data Integration Cloud

    Ve3 Global Ltd

    VE3 utilizes Oracle's top-tier platform, leveraging out-of-the-box adapters for seamless integration of on-premise and cloud applications. Our real-time, fault-tolerant data integration and replication services ensure smooth operations. VE3 enhances integration with expert solutions, including zero-code point-and-click visual process orchestration and flexible API deployment.

  • Deskpro Omnichannel Support Helpdesk

    DESKPRO LTD

    Deskpro is an omnichannel helpdesk software that streamlines customer and employee communication. With AI-powered automation and workflows, its adaptable platform can be customised to your team’s needs. Deskpro is already a trusted supplier to large UK Government departments, join them to optimise services, increase team efficiency, and boost resource capacity.

  • Connect for Health

    IMImobile Europe Ltd

    Healthcare Communications omni-channel communication platform Webex-Connect for Health enables healthcare providers to orchestrate and automate contextual, real-time interactions and end-to-end journeys across the patient pathway. Includes SMS/RCS/Voice/email/Video/Push/In-App/WhatsApp/Chatbots and much more. Offering integrations with leading EPR/PAS systems & Call Centre solutions facilitating a handoff to an administrator where required.

  • GovTalk: AI-Driven Conversational Assistants for Public Services

    WR LOGIC LIMITED

    GovTalk develops and deploys AI-driven conversational assistants using Microsoft Azure's AI technologies such as LUIS for UK government organisations. These virtual agents improve citizen engagement by providing real-time public service updates, handling FAQs, and seamlessly integrating with existing systems, enhancing overall service delivery and satisfaction.

  • 8x8 Voicebot/Chatbot

    8x8 UK Limited

    A powerful, user-friendly, conversational AI solution that enables organisations to create self-service experiences that automate call handling and first contact resolution for voice and digital channel interactions.

  • Microsoft Teams Integrated Cloud Contact Centre Solution and Managed Service

    PURIFY TECHNOLOGY LTD

    Offering Microsoft Teams integration: the solution brings advanced contact centre features to Microsoft Teams, offering customer experience optimisation, omnichannel communication , a dialogue management platform, personal IVR, intelligent skills-based routing, presence management, realtime dashboard analytics and data-driven dashboard reporting, customisable workflows, compliance and security and workforce engagement management integration.

  • AI-Driven Financial Document Automation Platform

    DATASUMI LTD

    Our Financial Document Automation service leverages cutting-edge generative AI technology to revolutionize the management of financial documents. It enhances tax-related processes by boosting efficiency and accuracy while minimizing manual effort and human mistakes. Through this groundbreaking solution, companies can greatly enhance their tax workflows and conserve important time and resources.

  • Microsoft Copilots, Virtual Agents and Chatbots

    Ceox

    Ceox Copilots, Virtual Agents and Chatbots empowers public sector organisations to exploit Artificial Intelligence by delivering citizen interactions via intelligent conversational agents. Chatbots can be delivered with the sophisticated Microsoft AI Azure Bot Service and the drag and drop Power Virtual Agents functionality delivered as part of the Power Platform.

  • Student Engagement Mobile App & Portal Platform

    Agile Professional Group

    Agile Professional Group provides Student Engagement Mobile App & Portal Platform services, specialising in student experience solutions, API development, SaaS integration, attendance monitoring and learner engagement analytics.

  • Azure Virtual Desktop Solutions

    HSO Enterprise Solutions Limited

    HSO stands out as a leader in implementing and managing Azure Virtual Desktop environments. Our expertise as a Microsoft Azure Virtual Desktop Advanced Specialist, combined with our comprehensive approach to cloud solutions, makes us the ideal partner to navigate the complexities of AVD deployment and optimization.

  • Trustmarque Microsoft 365 Enterprise Agreement Managed Support Service

    Trustmarque Solutions Limited

    As a Microsoft Partner (x7 Designations), our M365 Enterprise Agreement Managed Support Service helps you select the most advantageous Enterprise Agreement, enabling you to derive business benefits and technical fit at the prime price point. Depending on the services purchased, it can incorporate requirements definition and scenario demonstrations.

  • Recursive Labs Realtime Visual Engagement Platform via Netpremacy

    Netpremacy Limited

    Realtime is the broadest, most advanced customer collaboration solution available today. Enable secure co-browsing or screen sharing across both the desktop and mobile web as well native mobile apps, all without the need for any type of download or installation required. Integrate seamlessly with any vendors' text chat.

  • AI for Healthcare Operations Optimisation

    DATASUMI LTD

    Datasumi’s AI for optimising healthcare operations is a groundbreaking innovation that is reshaping the healthcare sector. This state-of-the-art technology enhances operations by automating essential activities like patient scheduling, resource distribution, and workflow management, resulting in considerable cost reductions and improved patient care outcomes.

  • Google Workspace

    Cobry

    Google Workspace is Google’s secure productivity and collaboration platform, giving teams of all sizes the tools they need to get everything done, all in one place. The cloud based IT system means your teams can work and collaborate effectively no matter where they are.

  • IBM Robotic Process Automation (RPA)

    IBM United Kingdom Ltd

    The IBM RPA offering helps you automate more business and IT processes at scale with the ease and speed of traditional RPA. Software robots, or bots, can act on AI insights to complete tasks with no lag time and enable you to achieve digital transformation.

  • Enovation Zaurus

    Enovation UK Limited

    The Enovation Zaurus Digital Consulting Rooms are used for screen-to-screen care, multi disciplinary team meetings, live chat, remote assistance and more. Professionals can use the consulting rooms to start video calls, chat or exchange files with their patients or colleagues. Enovation Zaurus can be integrated with electronic healthcare systems.

  • Imabi Platform

    Sarax Limited

    Sarax is an approved reseller for imabi the tech platform and app provider for personal safety, wellbeing and lifestyle management. Platform includes: Dashboard Reports Content Account management Provides a safety harassment application platform and UI which empowers safe journeys for passengers on the UK Rail network, students and employees.

  • Global 4's 8x8 Cloud Contact Centre

    GLOBAL 4 COMMUNICATIONS LIMITED

    Cloud Contact Centre with Unified Communications from 8x8's X Series. Full communications solution, including telephony, voicemail; collaboration via web chat, video, email, IM, conference calls, data sharing, online meetings; call recording, customer analytics. Call plans, per user per month: UK local, national and mobile numbers. Universal Team Messaging. Increased productivity.

  • SMART: AI Citizen Police Services Assistant

    ICS.AI LTD

    The SMART AI Citizen Police Services Assistant employs human parity AI and self-service technology to enhance police customer support 24/7, reducing service delivery costs. This responsive assistant provides the public with instant, easy access to self-serve information, facilitating efficient and straightforward engagement with police services.

  • Microsoft Online Services and Agreements

    Bytes Software Services

    Select your tailored Microsoft agreement from the complete range of Microsoft online services and software. bssgc

  • Zoom Conferencing, Communications and Webinars

    Hospital Services Limited

    Zoom helps people stay connected so they can get more done together. The service brings innovation to a wide variety of user types with an easy, reliable and secure cloud platform for video and audio conferencing, collaboration, chat, and webinars across mobile devices, desktops, telephones, and room systems.

  • Infrasys Cloud Software Service

    INFRASYS LIMITED

    Infrasys provide enterprise-class cloud-hosted applications and services. Infrasys ensure (where appropriate) the structured migration of applications from on-premises to the cloud (or cloud-to-cloud), the commissioning of new cloud-based services and applications, and the ongoing support of cloud-hosted applications.

  • Multi-Domain Integration (MDI) Automation

    DATASUMI LTD

    Datasumi's Multi-Domain Integration (MDI) Automation service is a groundbreaking solution that leverages the most recent generative AI technology to monitor, evaluate, and understand real-time occurrences. This greatly enhances situational awareness and improves decision-making processes across various fields, our MDI Automation service is essential for elevating your operations to new heights.

  • 8x8 XCaaS (eXperience Communications as a Service) Platform

    Six Degrees Technology Group Limited

    8x8 XCaaS delivers UCaaS, CCaaS and CPaaS services from VoIP telephony (X-Series X1), full voice, chat, and video collaboration (X4) up to contact centre (X8). 8x8’s omnichannel contact centre includes skills-based routing, self-service automation, conversational AI, media recording, analytics and dashboard reporting, customisable wallboards, quality management and open API integration.

  • Fusion - 8x8 Operator connect For Microsoft Teams

    Charterhouse Voice & Data

    A purpose-built solution, certified through the Microsoft Operator Connect program, that quickly enables native PSTN connectivity in Microsoft Teams and increases admin efficiency. The service is powered by the 8x8 XCaaS platform to provide reliable and flexible calling options and DID numbers for Microsoft Teams Phone users in 20 countries.

  • OPTO4Teams - Direct Routing for Microsoft Teams

    SCB Global Ltd

    OPTO4Teams integrates with Microsoft Teams via direct routing /Operator Connect to provide a complete communications solution natively inside Microsoft Teams and hosted in Azure. Providing features such as calling, meetings, chat and data sharing, OPTO4Teams also offers advanced functionality including global calling, omni-channel contact centre and fraud protection.

  • CDW Interact

    CDW Limited

    Interact is enterprise-grade intranet software designed to help internal communication teams connect with every employee regardless of role, device, or location. We are a global enterprise software company that today serves intranet software to over 1.4 million users across more than 1,000 customers.

  • Cloud Contact Centre

    INTUITY COMMUNICATIONS LIMITED

    An enterprise-level, omnichannel cloud contact centre solution designed to enhance collaboration with agents and elevate customer experiences. It features skills-based routing, supports various digital and voice channels seamlessly, provides customer journey analytics, and incorporates conversational AI for self-service tasks and automated call management.

  • Focus Group Cloud Hosted Horizon IP Telephony and Unified Communications

    Focus Group

    Focus Group fully scalable enterprise-class hosted IP telephony service, with CRM systems integration, reporting and call recording, providing a fully managed voice service for organisations looking to leverage the power of cloud-based voice services and remote working without the management overhead.

  • Becrypt Cloud-S - Sovereign

    Becrypt Ltd

    Becrypt's Cloud-S service is designed businesses who are looking to get all of their IT under control. Aimed at Public Sector departments and organisations, and commercial companies that support public sector, who need a fast, easy deployable and assured solution that meets the required HMG security standards.