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CREALIS LABS LTD
Crealis Labs is a digital technology firm producing advanced software systems, throughout their whole lifecycle: planning, analysis, development, deployment and maintenance.
Whether you need to upgrade your outdated systems, integrate your data sources, combine your software solutions, connect your applications, or build bespoke solutions, we deliver smarter & faster solutions.
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Puzzel Limited
Puzzel Case Management is a Case/Ticket management tool that provides you with the ability to manage written interactions in a secure and efficient way. Each interaction in the queue is converted into a support ticket and assigned a unique case/ticket ID which is then distributed to the right person.
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OMFAX SYSTEMS LIMITED
Designed for use in social housing, Keyfax is an intelligent first point of contact repairs and enquiries diagnostics tool.
With a mobile friendly presentation, accessible 24/7 from any internet enabled device.
KeyNect provides video and audio capture from residents' phones to accelerate the resolution of repairs and enquiries issues.
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ORCUMA LTD
Our Fire Investigation Case Management Software is designed to support fire services investigating fire incidents. By providing functionality for data collection, analysis, collaboration, and reporting, our software streamlines the fire investigation process and enhances the accuracy and efficiency of determining the cause and origin of fires.
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IEG4 LIMITED
IEG4’s Digital Experience Platform (DXP) for Local Government is a powerful, user-friendly solution designed for local authorities to enhance digital services. It integrates online forms, payments, self-service portals, web content management, automated workflows, and CRM. This enables councils to boost efficiency, cut costs, and provide a seamless digital experience.
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ABAVUS LIMITED
Our Bookings and Appointments module allows a local authority to create any type of booking or appointment process (e.g. appointment with council benefits advisor, or booking a facility reservation). This module can be used with both customer-facing and internal processes.
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OPEN TEXT UK LIMITED
A SaaS content service built to power modern work. Core Content combines robust information governance with integrations to leading business applications including SAP, Salesforce, Microsoft, and Google Workspace. Organisations can maximise productivity, and accelerate business processes, by surfacing the right content to the right people at any time.
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AI TECHNOLOGIES LIMITED
We offer bespoke software development services accessible through APIs and web interfaces, ensuring seamless integration with existing systems. Our solutions empower organizations to streamline processes and drive growth by delivering flexible, scalable, and innovative software tailored to their unique needs and requirements.
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BAYTREE SOLUTIONS LTD
Helping organisations achieve a single source of data through integration, removing the need to maintain multiple data sets. Providing reporting solutions to support corporate KPI's, Ombudsman and Regulatory outcomes including the Consumer Standards and Awaabs Law.
Helping organisations to better understand their properties, tenants and accounts to support proactive services
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DATACTICS LIMITED
Datactics offers the powerful combination of Data Quality & Matching to enable public sector organisations to build a foundation of master data management. The powerful matching capabilities and exception management workflow help to more rapidly build a single view of citizens / businesses across multiple, disparate data sources.
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SYNALOGIK INNOVATIVE SOLUTIONS LIMITED
Meet Scout® by Synalogik, a one-of-a-kind, auditable and evidential data aggregation platform for discovering hidden risks and providing searches across third-party, internal, and open-source data sets. Scout® automates enquiries individually or bulk upload. Real-time interrogation of multiple investigations with automated risk analysis for identification of fraud or other criminal activity.
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GOVTECH SOLUTIONS LIMITED
Hosted digital process automation services for the capture, validation, loading and automatic processing of new Benefit claims, ATLAS files, day-to-day online Council Tax and NDR transactions, paperless e-billing and Council Tax Reduction as a Discount. We fully integrate with leading R&B application vendors such as Capita and NEC.
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HINDUJA GLOBAL SOLUTIONS UK LIMITED
HGS Agent X is a cloud-based contact centre AI accelerator allowing organisations to quickly deploy scalable/flexible contact centres. This tech-agnostic interface, powered by Artificial Intelligence offers over 300 out-of-the-box integrations and highly customisable secure and scalable solutions. HGS Agent X has a programmable API framework and provides fully managed support.
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INFOPAD LTD
InfoPad’s Dynamics 365 CRM for Higher Education is tailored specifically for universities and colleges to manage student interactions and institutional operations efficiently. This solution integrates seamlessly into existing systems, offering tools for recruitment, student services, and alumni engagement, ensuring a unified approach to managing educational and administrative tasks.
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Node4 Ltd
VictimAssist, leveraging Microsoft Dynamics 365, provides an integrated platform for police forces to offer exceptional support to crime victims. It enables efficient case management and communication, ensuring timely, cost-effective, and consistent care while maintaining stakeholder connectivity, ultimately enhancing the care and guidance provided to victims.
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IIZUKA SOFTWARE TECHNOLOGIES LIMITED
IIZUKA Case Manager is a flexible, enterprise ready case management system. It is web-based and device agnostic. It captures, manages and tracks all client case interaction centrally and can be accessed securely by any authorised user with a suitable connection to the system. IIZUKA are ISO27001, ISO9001 and CESG+ accredited.
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ENCIRCLE SOLUTIONS LIMITED
Achieve accessibility compliance with the quickest and most cost effective method available in the marketplace today. Using Equalweb's cutting edge technology based on unique AI algorithms we can help you make your website and all your digital content accessible without modifying your code.
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KERV DIGITAL LIMITED
Microsoft Dynamics 365 Human Resources provides a scalable, customisable HR solution you can connect to your existing systems. Transform employee experiences, optimise programmes and increase your ability to adapt. We support discovery activities, business architecture, governance set-up, DevOps/SecOps tooling, service design, experience research/design, technical architecture, predictive science and related services.
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GRANICUS-FIRMSTEP LIMITED
govService (formerly Firmstep) is a web-based, digital services platform for quick and easy creation of online processes. The low-code solution combines forms and process with a customer self-service portal that integrates with citizen request management (CRM), creating a single view. govService integrates to any 3rd party system.
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GRANICUS-FIRMSTEP LIMITED
govService (formerly Firmstep) is a web-based, digital services platform for quick and easy creation of online processes. The low-code solution combines forms and process with a customer self-service portal that integrates with citizen request management (CRM), creating a single view. govService integrates to any 3rd party system.
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GRANICUS-FIRMSTEP LIMITED
govService Digital Expansions & Solutions are add-on modules to enhance the core Digital Services platform. Modules include pre-built solutions for Blue Badge, FOI and Contact Us. Features include Kiosk (self-scanning), Queuing, Offline Forms, Councillor Portal, MyAccounts, Calendar Bookings, Shared Services Portal and Single Sign-On.
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BONDAP LTD
CENTURIES is a cloud based bereavement services management solution that facilitates funerals, crematoria and cemeteries, including book of Remembrance, bookings (online, by telephone, letter or email), funeral director portal, finance, donation register, memorial management, memorial safety inspections and maps and plans, saving you time, money and reducing risk.
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TRANSUNION INTERNATIONAL UK LIMITED
Use the TruValidate Bank Account and / or Card Verification modules to deliver a friction right customer journey. Verify the greatest number of genuine and trusted transactions, whilst also preventing fraud. Bank and Card verification attempts to link the presented identity to the account using TransUnion available data.
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FORMAT14 CRM LTD
With Sugar Sell, you have all your customer information exactly where you need it so you can engage at exactly the right time and offer them the exact product and services they need when they need them.
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PHOENIX SOFTWARE LIMITED
Dynamics 365 Customer Insights empowers organizations to deliver exceptional customer experiences. By unifying customer data, enabling personalized, and connected journeys across sales, marketing, and service teams. The platform combines a customer data platform (CDP) and real-time journey orchestration which includes email marketing, behaviour tracking, marketing pages, event management and surveys.
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VE3 GLOBAL LTD
VE3 introduces Customer Service Enterprise,facilitating personalized service across various channels, equipped with a comprehensive knowledge base.It seamlessly unifies existing technology and data into a unified view for agents while offering robust case management functionalities.
Additionally, Customer Service Insights delivers actionable insights into essential performance metrics and emerging trends,empowering informed decision-making.
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EQUIFAX LIMITED
Equifax provides a range of services that provide data to our clients
supporting various use cases. These services leverage our extensive
data attributes to provide a comprehensive view of a company/
customer’s credit file, name/identity, full address history, financial
associations, directorships and other business interests, and their
financial status.
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ORCUMA LTD
Supporting agencies participating in the Make Every Adult Matter (MEAM) coalition. MEAM aims to improve outcomes for adults with multiple and complex needs. Our software provides tools for collaborative case management, data sharing, service coordination, and outcome monitoring to support the holistic needs of individuals facing complex challenges.
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ACUITY APPLIED LIMITED
Acuity Applied specialises in Power Platform, including Power Apps, Power Automate, Power BI, and Power Virtual Agents. This platform enables rapid, cost-effective development of advanced business solutions. By modernising and automating key business processes, Power Platform improves efficiency significantly.
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PEGASYSTEMS LIMITED
Pega is a low-code platform for AI-powered decisioning and workflow automation. We enable organisations to get work done using apps that are secure, scalable, governed, and maintainable. We offer solutions for business process management, digital process automation, and customer/citizen engagement. Omni-Channel Engagement is a central feature of the platform.