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Pegasystems Limited
Pega is a low-code platform for AI-powered decisioning and workflow automation. We enable organisations to get work done using apps that are secure, scalable, governed, and maintainable. We offer solutions for business process management, digital process automation, and customer/citizen engagement. Case Management and Investigative Case Management are central to Pega.
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Arcus Global Limited
Deliver citizen-first digital experiences. Build connected government interactive websites, self-service portals, and applications. Make it easy for citizens to submit forms, search knowledge, access their data and take action. Launch and adapt scalable experiences fast using clicks or code and extend with a broad ecosystem of easy-to-use tools. SFDCHA2024GC14
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Softcat Limited
Transform customer service with a single view of a customer's activity and tools for field service, messaging, bots, voice, social service and AI in workflow. Work faster and more productively across all channels on one platform making customer service frictionless, improving your efficiency and customer satisfaction whilst reducing costs. SFDCHS2024GC14
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Boomalert Ltd
Purpose built for the Defence sector, BoomAlert automates incident communication. Build bespoke communication workflows, meet requirements for critical events. Alerting workflows automate coordinated processes based on responses, time triggers, count triggers and escalation paths. Critical Alerting, Incident Management, Business Continuity, IT Monitoring.
ISO-27001, Cyber Essentials and Cyber Essentials Plus accredited.
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macseu
MACS Enterprise Asset Management (EAM/CAFM) utilises IBM Maximo to secure the productivity of both local and central government organisations. Maximo reduces unplanned downtime, whilst improving operational efficiency. Maximo has capabilities to unify your operations, connecting all teams across your business, improving asset usage and a ROI for your organisation.
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Esuasive
Esuasive’s Dynamics 365 / Power Apps custom development and support service focuses on agile design and implementation of Dynamics 365 and Power Apps solutions to meet specific requirements. The service includes solution prototyping, solution design; solution configuration; systems integration; data migration; testing; training; hypercare on go-live; and long-term support.
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Esuasive
Esuasive Homelessness Case Management enables Local Authorities to manage cases, deliver solutions, monitor outcomes and report statistics as required under the Homelessness Reduction Act 2017.
Esuasive Homelessness Case Management is built on the Microsoft Dynamics 365 / Power Apps platform, and is fully customisable to meet customer-specific requirements.
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CIH Solutions Ltd
ITSM agnostic solution partner CIHS offers HaloITSM as a lightning-fast IT service management solution. Including an intuitive, codeless interface.
robust, flexible ITIL processes, concurrent licencing, CMDB and Automation out-of-the-box. HaloITSM solution aligns with CIHS ethos of providing frictionless service migrations and lower TCO than other tools.
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mpro5
mpro5 platform for digital workflow, automation, internet of things, analytics and real time compliance.
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XMA Limited
Supporting government’s drive for intelligent revenue generation and comprehensive stakeholder management, Salesforce’s citizen 360 allows tracking of relationships, activities and tasks and easy process automation. From stakeholder to grant and opportunity management, empower your teams to collaborate and succeed, boosting productivity with trusted AI, whilst comprehensive reporting provides transparency. SFDCHX2024GC14
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NTT DATA Business Solutions (UK) Limited
SAP Field Service Management supports the mobile service workforce processes and . enables customers to digitalize field service and optimize operations while reducing environmental impact, supporting sustainability efforts through efficient service delivery. SAP Service Cloud manages the full service lifecycle, including invoices, payments, and orders resulting from a service ticket.
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Boomerang I-Comms Ltd
Boomerang’s Dynamics 365 plug-in and custom Connector provides seamless integration to Microsoft apps and Power Platform, overcoming broadcast limitations by matching activities with responses. This fosters conversational engagements, recorded in contacts’ timelines for seamless automation and stakeholder interactions. ISO-27001, CyberEssentials,Cyber Essentials Plus certifications ensure data security.
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EVO DIGITAL TECHNOLOGIES LIMITED
Award winning service platform that enables local authorities and housing association residents report repairs, request emergency response, manage appointments and find home information quickly and easily. Property professionals can manage repairs, maintenance and compliance services from report to resolution in real time seamlessly connecting residents, trades and helpdesk support together.
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House-on-the-Hill Software Ltd
Manage all your facilities processes under one digital roof. Keep on top of all aspects of property management, log reactive jobs, planned preventative maintenance, compliance checking, contractor portals, mobile webapp. Keep track of maintenance tasks, job costs, work orders, infrastructure items and your property portfolio, in one facilities service desk.
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EST Solutions
The Liberator Parking Permits is a market leading module forming part of the Liberator suite of products. Liberator Parking Permits software systems can be used independently of other Liberator products. It's very easy to set up, configure and use and offers clients and their customers great efficiencies.
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Oneserve Ltd
Oneserve’s unified field service management platform gives visibility and control of data and field service operations. Optimised with built-in communications for mobile teams. Oneserve handles the entire lifecycle of any job across all housing/commercial facilities with intelligent scheduling, invoicing and IoT for Legionella Monitoring in Water systems/fire safety monitoring.
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XMA Limited
Generate web pages, forms, guided processes and public-facing services meeting accessibility obligations. Utilising GDS HTML and CSS with Web Components from Salesforce for Experience and Flow Builder
IMPORTANT: You (not Salesforce) are responsible for the Service Standard; this solution assists with compliance but not commit to meeting any standard. SFDCHX2024GC14
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Switchee
Switchee Enhance is a Property Data & Insights Platform, providing actionable insights via a dedicated portal, and standard API access.
With onboarding, & ongoing enablement provided by a Customer Success Manager, delivering turnkey best practice use cases.
Fully supported in working hours through our customer resident and installer technical support.
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COHESIVE UK GROUP LIMITED
Maximo Application Suite (MAS) for Transportation provides Enterprise Asset Management (EAM) using IBM Maximo, underpinned by Cohesive's robust, integrated lifecycle workflow processes. It offers a complete solution for the management of all types of transporation assets, including fleets of vehicles, rail (locomotives and rolling stock), aircraft, and ships.
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Software AG (UK) Limited
Available for cloud, on premise, edge and hybrid deployments, Cumulocity gives fast visibility and control over remote assets. API and software libraries establish seamless remote connectivity and control with assets. Providing market-leading device management, data visualization and real-time analytics. Monitor device connectivity via dashboards, responding promptly to alerts and events.
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R2P Systems UK Ltd
RTPI is for users, purchasers and providers of public transport. r2p provide RTPI management tools via our back office, such as single journey cancellations and long-term major diversions (for LED's, TFT displays etc).
RTPI includes disruption information, open data management and dissemination systems for Public Transport Real Time Journey Information.
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macseu
MACS Enterprise Asset Management (EAM) for Aviation driven by IBM Maximo enables service, work, asset and lifecycle management in the cloud for all types of aircraft. IBM Maximo utilises a complete set of applications that cover all aspects of management including; procurement, inventory, contracts, suppliers and contractors.
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ASSETS & COMPLIANCE MANAGED SERVICES LTD
Secure online property compliance and risk management system, including Asbestos, Fire, Legionella, Building Condition, Lease Management, Space Optimisation, Energy Management Compliance and Regulatory Support. Aligns ISO Management Analytics & Reporting Links with other systems, Collaborative Document Storage, Assets, Auditing, Dashboards, Auto Reporting, RFID/NFC Tagging, Remote Monitoring, and Mobile Apps (IOS/Android).
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Voice Connect Limited
Cloud Based Lone Worker alarm handing service, provides personal protection for lone working staff, from our UK based Alarm Receiving Centre, 24/7 365 days a year. Fully managed administration of the system provides reporting to the individual or section/group manager, the service can be accessed from landline/mobile, or mobile APP).
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Boomerang I-Comms Ltd
Boomerang’s Dynamics 365 plug-in and custome Connector provides seamless integration to Microsoft apps and Power Platform, overcoming broadcast limitations by matching activities with responses. This fosters conversational engagements, recorded in contacts’ timelines for seamless automation and stakeholder interactions. ISO-27001, CyberEssentials,Cyber Essentials Plus certifications ensure data security.
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Boomerang I-Comms Ltd
Boomerang’s Dynamics 365 plug-in and custom Connector provides seamless integration to Microsoft apps and Power Platform, overcoming broadcast limitations by matching activities with responses. This fosters conversational engagements, recorded in contacts’ timelines for seamless automation and stakeholder interactions. ISO-27001, CyberEssentials,Cyber Essentials Plus certifications ensure data security.
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Boomerang I-Comms Ltd
Boomerang’s RESTful API ensures a secure, functional, high-performance messaging experience. With substantial throughput and redundancy, it meets enterprise needs for instant global messaging. Boomerang's built-in intelligence ensures accurate message matching, empowering developers to create automated conversational workflows seamlessly. ISO 27001, Cyber Essentials, and Cyber Essentials Plus Accredited.
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EST Solutions
The Liberator taxi licensing software is a market leading module forming part of the Liberator suite of products. Liberator taxi licensing software can be used independently of other Liberator products. It is very easy to set up, configure and use and offers clients and their customers great efficiencies.
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Arcus Global Limited
Supporting government’s drive for intelligent revenue generation and comprehensive stakeholder management, Salesforce’s citizen 360 allows tracking of relationships, activities and tasks and easy process automation. From stakeholder to grant and opportunity management, empower your teams to collaborate and succeed, boosting productivity with trusted AI, whilst comprehensive reporting provides transparency. SFDCHA2024GC14
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Coeus Software Ltd
A frontline productivity platform for operational policing. An innovative approach to digital transformation delivering radical business change. Mobilise business processes using a simple no-code design tool. Integrate with back office and national systems using API via 3rd party integration platform. Works with Android, iOS and Windows devices online and offline.