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CINOS LIMITED
Revolutionise customer service with Webex Contact Centre, an all-in-one cloud Customer Contact solution combining CPaaS, Workforce Optimisation, and Artifical Intelligence. Manage omnichannel interactions with advanced features like call recording, quality management, workforce management and analytics. Leverage AI-driven self-service for personalised customer experiences, elevating contact centre efficiency and customer service.
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AGILISYS LIMITED
Agilisys in partnership with 8x8 offer XCaaS. This service delivers UCaaS, CCaaS and CPaaS services from VoIP telephony (X-Series X1), full voice, chat, and video collaboration up to contact centre. 8x8’s omnichannel contact centre includes skills-based routing, self-service automation, AI, media-recording, analytics and dashboard reporting, customisable wallboards, quality-management and open-API-integration.
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HITACHI SOLUTIONS EUROPE LTD
Transform your organisation with Power Apps and Power Automate. Effortlessly create innovative apps, connecting to existing data. Automate workflows across devices, prioritising security and compliance. Empower all users to build secure, automated solutions, seamlessly integrating robotic and digital process automation in one cloud-based platform.
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SKYFLO DIGITAL LTD
Deliver citizen-first digital experiences. Build connected government interactive websites, self-service portals, and applications. Make it easy for citizens to submit forms, search knowledge, access their data and take action. Launch and adapt scaleable experiences fast using clicks or code and extend with a broad ecosystem of easy-to-use tools. SFDCHS2024GC14
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WR LOGIC LIMITED
WR Logic offers a comprehensive Microsoft Power Automate implementation service, delivering extensive expertise and engagement for the design, implementation, and adoption of Power Automate, an integral component of the MS Power Platform. Our services encompass discovery, strategic planning, configuration, integration, deployment, adept change management, comprehensive training, and steadfast support services.
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SECURECLOUD+ LIMITED
Securely ingest data from multiple networks/classifications in real-time for analysis, alerting and visualisation using COTS tools or open-source cloud native software. The service can be used for sensor data analysis, predictive data-driven maintenance, geospatial visualisation, sharing situational awareness, alongside integrated AI/ML pipelines for advanced data analysis and enhanced decision making.
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INTEGRATED BUSINESS SOFTWARE AND SOLUTIONS LIMITED
Integra Centros ERP SaaS for Local, Central Government, NHS. Multi-Company shared-service capability, Multi Factor Authentication (MFA). Financial Management: General Ledger, Creditors, Debtors, e-Invoicing (PEPPOL), Cash Receipting, Budgeting, Forecasting, Procurement (Contract Management, Catalogue, Punch-Out), Performance Planning, Asset Management, Document Management, Reporting, Business Analytics, AI Toolkit, Integration with Human Resources and Payroll.
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OPEN TEXT UK LIMITED
OpenText™ Core Capture is an information capture SaaS application that leverages continuous machine learning to automate intelligent file classification and data extraction. Core Capture combines standard capture features, such as optical character recognition (OCR), with powerful AI to enable IDP and secure information routing to the right users and systems.
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GLOBAL 4 COMMUNICATIONS LIMITED
8x8’s contact centre as a service (X Series 6-8). Telephony & UC Contact for superior customer service. Highly compatible. Omnichannel. Customer speech analytics, AI, skills-based routing, Intelligent IVR, preview campaign dialer, dashboards, customisable web wallboards, quality monitoring, Named User permissions, Universal Team Messaging. Call recording. Open APIs CRM integration.
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GLOBAL 4 COMMUNICATIONS LIMITED
8x8’s contact centre as a service (X Series 6-8). Telephony & UC Contact for superior customer service. Highly compatible. Omnichannel. Customer speech analytics, AI, skills-based routing, Intelligent IVR, preview campaign dialer, dashboards, customisable web wallboards, quality monitoring, Named User permissions, Universal Team Messaging. Call recording. Open APIs CRM integration.
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FIMATIX UK LTD
Design and build software (including Azure AI Chatbots), validated with test automation. Onboarding and offboarding onto DevSecOps, run scripted functional, performance, and accessibility tests, authentication including 2FA,Forgerock UMA and ISO27001 Safe Harbour. Integrate defect creation, analytics, and release gates, accelerating feedback, improving quality, and shipping confidently to GDS platforms.
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Commonplace (powered by Zencity)
Commonplace (powered by Zencity) is a digital community insights, engagement and consultation platform for central and local government. Its mobile-first interface is trusted by residents up and down the UK. An AI-powered dashboard converts resident data into actionable insights. Its national audience powers exceptionally fast, inclusive and positive response.
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INTUITY COMMUNICATIONS LIMITED
Elevate provides UCaaS, CCaaS and CPaaS services from VOIP telephony , through text, voice and video media support up-to full contact centre . Intermedia’s omnichannel contact centre includes speech analytics, AI, skills-based routing, Intelligent IVR, predictive campaign dialler, dashboards, customisable wallboards, quality management and media recording with open API integration.
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ZOHO CORPORATION LIMITED
ServiceDesk Plus is a service management solution that combines ITSM essentials, IT asset management (ITAM), and a CMDB with enterprise service management (ESM) capabilities. ServiceDesk Plus is the ideal choice for organisations looking for a scalable, secure, and extensible IT and enterprise service management solution with a proportionate ROI.
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KONICA MINOLTA BUSINESS SOLUTIONS (UK) LIMITED
Intelligent Document Processing (IDP) solutions including Intelligent Document Classification and Advanced Data Capture.
Patented unassisted and assisted machine learning algorithms continuously learns minimizing or eliminating manual document sorting and classification and manual data entry. Businesses achieve faster and less expensive business process automation and better controls over valuable critical information.
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STORM TECHNOLOGIES LIMITED
Arctic Wolf delivers managed security operations as a concierge service, using our Security Operations Cloud built on an Open-XDR framework covering on-premises and edge, public cloud and SaaS environments. Service modules include 24x7 Advanced Threat Detection and Response, continuous Vulnerability Management, Security Awareness education, and Digital Forensics & Incident Response.
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TRICOSTAR SOFTWARE LTD
Tricostar Legal Case Management (TCM) is a 100% web-based application designed for the cloud, which provides Case and Matter Management tools, integrated Email and Document Management with SharePoint, Email Management with Office 365, Time Recording, Court Bundling, Billing and Client Portal access, with exceptionally strong Reporting and Workflow capabilities.
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ARCUS GLOBAL LIMITED
Single platform designed to help governments to serve the people faster. Get value with purpose-built data, integration, automation, AI, analytics, & UX for the public sector. Out-Of-The-Box capabilities to manage citizen services and benefits, deliver authorisations, manage rules and compliance, ensure safety and justice, recruit, onboard and develop employees. SFDCA2024GC14
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EBO.AI (UK) LTD
Powered by Conversational AI, EBO’s portal enables two-way patient engagement, providing 24/7 access to automated appointment management, assessments and more. Fully EPR-interoperable and available via the NHS App, EBO prioritises inclusivity by supporting multi-lingual conversation, voice capability and reading age detection. The result? Increased efficiency, access and workforce capacity.
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ARCUS GLOBAL LIMITED
Single platform designed to help governments to serve the people faster. Get value with purpose-built data, integration, automation, AI, analytics, & UX for the public sector. Out-Of-The-Box capabilities to manage citizen services and benefits, deliver authorisations, manage rules and compliance, ensure safety and justice, recruit, onboard and develop employees. SFDCA2024GC14
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INSIGHT DIRECT (UK) LTD
Single platform designed to help governments to serve the people faster. Get value with purpose-built data, integration, automation, AI, analytics, & UX for the public sector. Out-Of-The-Box capabilities to manage citizen services and benefits, deliver authorisations, manage rules and compliance, ensure safety and justice, recruit, onboard and develop employees. SFDC2024GC14
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REPLY LIMITED
Microsoft Dynamics 365 Customer Service is a comprehensive customer support solution that empowers businesses to deliver efficient and personalized service experiences. It includes tools for case management, knowledge base, and omnichannel engagement, fostering customer satisfaction and loyalty through streamlined support processes.
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TEAMTAILOR LTD
Teamtailor is Europe's leading and fastest growing employer branding focused ATS, we enable you to attract more candidates, nurture your talent pool and make smarter hiring decisions. Teamtailor enables organizations to attract talent with an easy-to-build career site & candidate journey, we also offer customizable workflows, automation and much more.
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NTT DATA BUSINESS SOLUTIONS LIMITED
SAP Business Technology Platform offers a comprehensive suite of solutions, including analytics, database management, application development, and integration services. It enables seamless digital transformation for businesses, fostering innovation, collaboration, and scalability while ensuring security and efficiency in operations.
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PHOENIX SOFTWARE LIMITED
Dynamics 365 Finance is a modernized finance management solution that enhances financial operations, informs decision-making, and impacts revenue while minimizing risks and costs. It integrates deeply with Dynamics 365, Microsoft 365, and partner applications, providing a centralized source of financial information for efficient cross-organizational collaboration and informed decision-making
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GAIASOFT INTERNATIONAL LIMITED
AI supported transition for portfolio oversight, outcomes delivery, learning and impact:
Performance management, M&E, Monintoring, Evaluation, Reporting, Learning (MERL). PROMIS coordinates Delivery Units. Large scale transition eg to Net Zero, Risk Management, Conflict-Prevention, Cyber-Security, NPPF, National Development, NHS Prevention Programme, Preventive Healthcare Transition, healthspan. Coalitions for Reform (C4R).
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INSIGHT DIRECT (UK) LTD
For users requiring combined capabilities of both Salesforce Service and Sales Clouds, provides class-leading Automation and Service Management in a single license. Sales allows you to track relationships, manage activities and opportunities. Service provides for management of Cases, Complaints, Contact Centres or Back Office teams and processes. SFDCI2024GC14
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XMA LIMITED
For users requiring combined capabilities of both Salesforce Service and Sales Clouds, provides class-leading Automation and Service Management in a single license. Sales allows you to track relationships, manage activities and opportunities. Service provides for management of Cases, Complaints, Contact Centres or Back Office teams and processes. SFDCX2024GC14
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INSIGHT DIRECT (UK) LTD
For users requiring combined capabilities of both Salesforce Service and Sales Clouds, provides class-leading Automation and Service Management in a single license. Sales allows you to track relationships, manage activities and opportunities. Service provides for management of Cases, Complaints, Contact Centres or Back Office teams and processes. SFDCHI2024GC14
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ARCUS GLOBAL LIMITED
For users requiring combined capabilities of both Salesforce Service and Sales Clouds, provides class-leading Automation and Service Management in a single license. Sales allows you to track relationships, manage activities and opportunities. Service provides for management of Cases, Complaints, Contact Centres or Back Office teams and processes. SFDCA2024GC14