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Virgin Media Business
Cloud Communications 8x8 delivers UCaaS, CCaaS and CPaaS services from VoIP telephony (X-Series X1), full voice, chat, and video collaboration (X4) up to contact centre (X8). 8x8’s omnichannel contact centre includes skills-based routing, self-service automation, conversational AI, media recording, analytics and dashboard reporting, customisable wallboards, quality management and API integration.
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Opus Telecoms
8x8 X-Series provides UCaaS, CCaaS, CPaaS services from VOIP telephony (X1), through text, voice and video media support up-to full contact centre (X8). 8x8’s omnichannel contact centre includes speech analytics, AI, skills-based routing, Intelligent IVR, predictive campaign dialler, dashboards, customisable wallboards, quality management and media recording with open API integration.
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Bullet Web Development
A chat assistant, harnessing the power of artificial Intelligence (AI) to engage with people on a health improvement or behaviour change journey. Our tool delivers conversations through a range of communication channels (e.g. web, sms, Whatsapp, app). Offering tailored, personalised advice through an AI powered coach.
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Ceox
Ceox’s Correspondence Handling with Intelligent Automation Services enable Public-Sector Organisations to use Artificial Intelligence (AI) and Robotic Process Automation (RPA) to route enquiries and ministerial correspondence. Our solution works with any correspondence management system including Fivium eCase and automatically extracts information, creates Cases, removes Spam, and suggests Standard Lines.
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INTUITY COMMUNICATIONS LIMITED
Intermedia supports Unified Communications services through their Elevate user plans, offering telephony, voicemail, messaging, group chat, video meetings, call recording, AI-powered analytics, internet fax and more. Each user licence includes a calling plan that provides zone-based unmetered calling to domestic and international destinations.
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GLOBAL 4 COMMUNICATIONS LIMITED
8x8’s contact centre as a service (X Series 6-8). Telephony & UC Contact for superior customer service. Highly compatible. Omnichannel. Customer speech analytics, AI, skills-based routing, Intelligent IVR, preview campaign dialer, dashboards, customisable web wallboards, quality monitoring, Named User permissions, Universal Team Messaging. Call recording. Open APIs CRM integration.
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QUADRIS LIMITED
With Microsoft Modern Workplace solutions, your customers can improve employee productivity and satisfaction, and create more seamless communication and collaboration across locations and platforms while maintaining the security and integrity of systems and data.
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Netpremacy Limited
Request Live allows you to queue and route inbound video calls placed directly from your website, from an online ad or directly from a QR code. Answer video only or with a cobrowse or screenshare already enabled, use data for routing. 100% no download, no installation required video chat.
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GLOBAL 4 COMMUNICATIONS LIMITED
8x8 Video Meetings enables external participants to join meetings directly from their browser without the need to download plugins or software applications. 8x8 Video Meetings enables interactions that start as a chat or phone call to seamlessly move to a full HD video collaboration session with screen sharing.
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Levett Consultancy Ltd
Essentials Enterprise Plus editions are designed to integrate seamlessly with your existing email solution, providing your organisation with collaboration tools, video conferencing, and advanced enterprise-grade security and compliance controls. Creating a productive hybrid environment for your end-users.
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BEACON MEDICAL SYSTEMS LIMITED
Pando is a clinical messaging service that allows Health Care Professionals to securely share information, optimising clinical workflows and improving patient outcomes. Pando also provides insight to leaders within the hospital, helping them make decisions and target interventions.
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Charterhouse Voice & Data
Mitel cloud telephony service enabling digital transformation, IPT, VoIP, collaboration, customer experience, social media, IVR, automation, Artificial Intelligence, Google AI, analytics, compliance, security, mobility, scale, flexibility, 24x7 monitoring, 99.99% SLA, IoT, CRM, API integration, Microsoft Teams Integration, cost per user per month.
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FireText Communications Limited
FireText provides a secure and user-friendly web platform for two-way SMS messaging, omnichannel API messaging, RCS, and WhatsApp. Our UK-based cloud platform is accredited to ISO27001, Cyber Essentials Plus and NHS DSP Toolkit standards. We undergo annual penetration testing by a CREST and NCSC CHECK accredited company.
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Britannic Technologies
8x8 XCaaS delivers enterprise SaaS services from VoIP telephony (X-Series X1), full voice, chat, and video collaboration (X4) up to contact centre (X8). 8x8’s omnichannel contact centre includes skills-based routing, self-service automation, conversational AI, media recording, analytics, MI and dashboard reporting, customisable wallboards, quality management, AI-QMs and open API integration.
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ICS.AI LTD
The SMART AI IT Support Assistant is a versatile, AI-driven support platform that automates routine IT tasks and provides 24/7 self-service capabilities. Designed for seamless integration, it allows users to independently resolve common IT issues, check tickets and freeing up analysts to work on complex issues.
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COHESION MEDICAL LTD.
COHESION Care Wallet enables patients to securely share data with flexibly configured cloud-based Digital Cardiology Services allowing improved care planning, remote monitoring and service feedback to deliver better outcomes and patient experiences. COHESION has a proven track record with the NHS across the UK.
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Wellola
Using the Wellola Virtual Care Pathway, Clinicians can curate and control personalised care pathways for multiple conditions, combining modules at pre-defined timepoints, supporting patients to self-manage conditions in their community.
Patients access virtual care pathways based on predefined protocols created by the hospital, guiding them through a structured care journey.
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Hootsuite Inc
Track agents' availability (away states)
Monitor performance in real time
Set SLAs
Track conversation actions with audit trails
Give agents real-time insights
Create custom metrics reports
Detect a contact's language in Inbox 2.0
Connect a chatbot to Inbox 2.0
Convert calls to messages (WhatsApp IVR deflection)
Connect with Zendesk
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Novoville Ltd
Our solution allows you to design your own chatbots, and deploy them on multiple interfaces without having to get an IT professional involved.You can deploy the chatbots on many different channels: your website or a partner’s, your app or the dedicated Novoville mobile app, even on Facebook Messenger or WhatsApp.
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Charterhouse Voice & Data
Liberty Converse CX is an AI powered advanced omnichannel contact centre as a service (CCaaS) solution. Converse CX enables the management and reporting of customer engagements using telephony, email, chat, SMS, and social channels, with multiple ways to connect the contact centre depending on your requirements.
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Commify UK Limited trading as VOODOO and Esendex
Using the Esendex SMS and WhatsApp portal, you can market and send campaigns to your customers, sending bespoke SMS and WhatsApp offers or thousands/millions of standard SMS. Use SMS shortcodes and keywords to track campaigns, giving real-time feedback on the success.
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Agilisys Ltd
Agilisys in partnership with 8x8 are delighted to offer 8x8’s Contact Centre. An enterprise-level, omnichannel cloud contact-centre solution designed to enhance collaboration with agents and elevate customer experiences. It features skills-based routing, supports various digital and voice channels, provides customer-journey analytics, and incorporates AI for tasks and automated call management.
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SoftwareONE
SoftwareOne's Microsoft 365 Licensing Procurement Service streamlines the acquisition of Microsoft 365 licenses, ensuring cost efficiency and compliance. Experienced consultants analyze your organization's needs to identify suitable plans, negotiate pricing, and manage renewals.
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Surevine
Collaborating confidently on your most valuable information across organisational, technical and geographical boundaries gives your organisation a strategic advantage. For 15 years Surevine has specialised in software solutions for seamless collaboration across trust boundaries, wherever you are, and no matter how sensitive your information.
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Softcat Limited
8x8 CPaaS empowers clients to seamlessly integrate real-time communications such as voice, chat, bots, and video into their current business applications. With low-code options and pre-packaged use-case templates, 8x8 simplifies the process, facilitating easy access and implementation of these API-based integrations.
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Optus Homes
OptusApp is the powerful tenant self-serve solution designed by social landlords, for social landlords. A license service offering a turnkey solution accessed by landlords on demand and integrated solution in landlord's own branding. No need for long term binding contracts.
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Ceox
Ceox’s Microsoft Power Apps in Teams enables Public Sector Organisations to build engaging business applications within Microsoft Teams. The low-code data platform enables the creation of Canvas Apps connected to Dataverse for Teams without leaving the Teams Interface. Empower your workforce, automate tasks, streamline process and deliver efficiencies.
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Portman Tech Solutions Ltd
Portman Tech Solutions is a Microsoft Cloud Solution Provider (CSP).
Through the CSP licensing programme, we can provide subscription licensing for the Microsoft 365 and Office 365 platforms and associated software components.
As a Microsoft Cloud Solution Provider we provide flexible plans and pricing.
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Crayon Limited
Manage your cloud products, services and economics across multiple vendors through a single-pane portal view. Backed up by our Cloud Desk, a dedicated support and onboarding function for all things Cloud
The Service also includes billing/contract arrangements from Microsoft through your choice of volume license arrangement eg. EA/EAS/CSP/MPSA/ SCE
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Allocate Software Limited
Allocate Loop is a app dedicated to health and care frontline workers that lets them easily manage their work life admin, including viewing their roster, booking shifts and booking leave, as well as receiving direct communications from their workplace and ability to communicate with colleagues.