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Amillan Ltd
Elevate public engagement with Cirrus's contact centre: AI-enhanced, omnichannel solutions seamlessly integrated with Microsoft Teams. Experience unparalleled communications across voice and digital channels with advanced AI automation, smart routing, and analytics. Effortlessly scalable, our CCaaS (Contact Centre as a Service) platform ensures top-tier service with end-to-end encryption and data sovereignty.
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Novoville Ltd
Novoville e-Payments is an out-of-the-box solution enabling local governments to receive and manage online payments.Residents send money to their council conveniently and securely for any number of services, including taxes, bills, fines, transport tickets or permits, even local events.With zero-code integration on any form, you reduce friction and increase efficiency.
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8x8 UK Limited
An intuitive, Direct Routing-as-a-Service solution, based on Azure, seamlessly integrates native PSTN calling into Microsoft Teams through the 8x8 XCaaS platform. It offers access to local PSTN replacement in nearly 60 countries. 8x8 calling plans offer various unmetered outbound calling choices for up to 48 international destinations.
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Insight
For users requiring combined capabilities of both Salesforce Service and Sales Clouds, provides class-leading Automation and Service Management in a single license. Sales allows you to track relationships, manage activities and opportunities. Service provides for management of Cases, Complaints, Contact Centres or Back Office teams and processes. SFDCI2024GC14
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NTT DATA Business Solutions (UK) Limited
SAP Emarsys Customer Engagement, part of SAP Customer Experience, offers an omnichannel solution that enables marketers to create and scale personalised, real-time marketing campaigns across various channels. This approach accelerates business results, facilitates one-to-one personalisation, and actively engages customers through multiple channels to enhance customer lifetime value with intelligent interactions.
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Sunrise Software Limited
Sunrise MSP is an ITIL aligned Service Desk/ Service Management software platform designed specifically for IT Managed Service Providers, Technology companies and Shared Services to manage their service management processes. Including all core ITIL processes, customer self-service portal, contract management, project management, SDI Accredited Reporting and AI Chat Bots
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Forfront Limited
e-shot™ is the internal communication platform trusted by the public sector to manage highly effective internal messaging.
Whether it is staff newsletters or emergency comms, e-shot gives you a simple solution for sending targeted and accessible messaging to your audience.
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Stopford Information Systems
Stopford's online appointment booking and diary management system allows councils to offer online appointment booking for council services, including disclosure and barring appointments.
As a bespoke solution, the system can be configured to the requirements of the organisation, enabling custom admin features, diaries, calendars, and online fields.
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Arcus Global Limited
Features, licences and services that can be purchased to enhance your Salesforce-based solutions including options for:
-Online presence
-Integrations
-Document generation and manipulation
-Automated email indexing
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NHS North of England Commissioning Support Unit (Hosted by NHS England)
EBIcheck+ is a web based system that provides an instant funding decision on whether a patient meets the relevant policy criteria and therefore can be granted prior funding approval for procedures covered in both the local Value Based Commissioning Policy and also for any national Evidence Based Interventions.
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Doc-works Ltd
A fully featured, customisable cloud audit management system, empowering users to complete, respond, report and action on all standards within an organisation to become and remain compliant. Tablet/smartphone technology links directly to a powerful analytics portal comprehensively managing, automating, and mandating action plans. Helpful wizards provide easy self-management.
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Phoenix Software Ltd
Empower business users by providing an easy to use solution to create and manage virtual agents/bots without having to write code. Microsoft Copilot Studio leverages the flexibility/scalability of the Power Platform with the power of AI to provide an extensible and customisable solution suitable for any customer service scenario.
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Orcuma Ltd
Our Case Management Software is a comprehensive solution designed to assist organisations dedicated to supporting victims and witnesses of crime. Built with a deep understanding of the complex needs of these individuals, our software streamlines processes, enhances communication, and ensures sensitive information is handled securely and efficiently.
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MAKE TIME COUNT TODAY LTD
We support Forces and agencies that engage with Victims to operate in a code compliant manner.
Our solution helps agencies collaborate to support Victims of crime, assess needs, keep them up to date, provide a safe space, gather feedback from users and support them in the justice process.
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Services Works Global
Archibus is a comprehensive Integrated Workplace Management System (IWMS) offering services for space management, asset tracking, maintenance, real estate portfolio management, sustainability, project management, workplace services, and integration/reporting. It optimises organisational efficiency by streamlining operations and providing insights for informed decision-making.
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Panacea Applications Limited
Supplier management, contract management, due diligence and GDPR Compliant. Market research, evaluation, moderation, award. Automate renewal for expiring certifications. Award contracts and create preferred supplier lists. Simplify supplier onboarding. Interface with finance system and automate pricing. Supplier portal and dashboard. Reporting and spend analysis. Engage with SMEs, VCSEs, sole-traders, authorities.
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MCR SYSTEMS LIMITED
Provision of EPoS Solution for catering outlets
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CDW Limited
Master Data Management MDM hub with data quality, integration and governance enabling central control and mastering of data from any systems.
Creates master (golden record) for: patient, clinician, employee, claimant, suspect, POLE, person of interest, customer, reference data, citizen, supplier, contract. AI-driven data matching, history, workflows and role-based security.
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Big Blue Door Ltd
We offer specialist comprehensive open-source design and development with our certified developers. Whether you are looking for a new enterprise-level website, intranet or extranet, further development of your existing platform, creative digital design, new features, integration services, hosting, or migration services, our certified and experienced open-source development team can help.
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Tech Mahindra Limited
Our modular system functionality, coupled with our extensive market knowledge, experienced front and back-office teams, multi-product and asset-class capabilities, and group digital transformation insight, position us as Financial Services experts in end-to-end customer administration. Our solutions can be deployed as software-as-a-service, a managed service, or a business process outsourcing engagement.
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TALKTALK BUSINESS DIRECT LIMITED
A fully featured enterprise Unified Communication (UC) and Contact Centre (CC) platform hosted in private UK data centres. ThisUC and CC service provides a cost effective, resilient and scalable solution. MiVoice Business is an easy to use communications and customer experience platform for organisations of all sizes and sectors.
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Softcat Limited
Deliver community citizen-first digital experiences. Build connected government interactive websites, self-service portals, and applications. Make it easy for citizens to submit forms, search knowledge, access their data and take action. Launch and adapt scaleable experiences fast using clicks or code and extend with a broad ecosystem of easy-to-use tools. SFDCS2024GC14
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Arcus Global Limited
Single platform designed to help governments to serve the people faster. Get value with purpose-built data, integration, automation, AI, analytics, & UX for the public sector. Out-Of-The-Box capabilities to manage citizen services and benefits, deliver authorisations, manage rules and compliance, ensure safety and justice, recruit, onboard and develop employees. SFDCA2024GC14
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BookingLab
We've co-created a cutting-edge Registrars and Ceremonies Booking System with leading Registrar teams. The system seamlessly manages multiple booking types, including notice, citizenship, ceremony, and venue bookings. It delivers rule-based self-service and offers online diary management, registrar allocation, task management, payments, communications, and reporting in one easy-to-use registration booking system.
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Orcuma Ltd
Our Mental Health Incident Management and Triage Software is designed to support mental health professionals, responders, and healthcare providers in effectively managing mental health incidents. Through incident triage, risk assessment, intervention planning, and follow-up care, our software streamlines the mental health response process and ensures individuals receive appropriate support/care.
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Infosys Limited
The PolarisEdge platform acts as a transformative overlay, seamlessly integrating with enterprises’ existing systems. It enables businesses to adopt cutting-edge capabilities, enhance operational efficiency, and unlock new opportunities for growth and innovation, all without disrupting their foundational systems.
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Panacea Applications Limited
User-friendly asset library to share, store, track, upload, categorise and control files. Preview videos and images, set permissions, approvers, expiry dates. Features including external uploads, auto-tagging, bulk downloading and uploading of any document format. Capture consents, rights and metadata, ensuring GDPR compliance. Customise organisation of assets with tools like lightbox.
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Intelligent Enterprise Products
Resource management - budgets, costs, assets, facilities and people; management of training, competencies and skills, measuring and improving performance; supporting service workflows or the production of complex items, order and inventory management, stock control and distribution; programme management, risk mitigation and service delivery.
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EBO
In the context of healthcare providers (both private and public) the solution provides the following automated pre-built pathways:
• Appointment scheduling and management
• Billing and insurance enquiries
• Pre-visit instructions and preparation
• Lab results and follow-up
• FAQ assistance
• Feedback collection
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MERCURIUS IT LIMITED
Mercurius IT's services include Planning, Implementation, Migration and Support for all versions of Dynamics 365 Business Central / NAV, Dynamics 365 CRM, Dynamics 365 F&SCM (F&O), Microsoft Azure and Power Platform.