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1511 results found

1511 results found in Lot 2: Cloud software in the category CRM system

  • Secure Content and File Delivery and Storage Web Platform

    ROCKTIME LIMITED

    Rocktime provides private login access to secure content and files as a cloud platform. A secure and scalable service which can be deployed to the Cloud using intuitive and powerful out of the box functions to support administration. For use by both public and private restricted websites.

  • Abavus - Know My Bin Day

    Abavus.co.uk

    This component enables customers to look up their subscribed refuse collection services (domestic, trade, etc). This includes the loading of cleansed and completed round collection data supplied by your authority, as well as our mobile app plugin and browser portal plugin.

  • 8x8 Contact Centre X-Series

    Opus Telecoms

    X-Series provides UCaaS, CCaaS and CPaaS services from VOIP telephony (X1), through text, voice and video media support up-to full contact centre (X8). 8x8’s omnichannel contact centre includes speech analytics, AI, skills-based routing, Intelligent IVR, predictive campaign dialler, dashboards, customisable wallboards, quality management and media recording with open API integration.

  • Civica Chatbot Frequently Asked Questions (FAQ) Service (Standard)

    CIVICA UK LIMITED

    Rapid deployment of Microsoft language studio making complex frequently asked questions (FAQ) documentation readily accessible for up to 100 concurrent Chatbot users over embeddable web interface. Includes advice to curate content sources to maximise value from Microsoft Bot Framework and Azure App Services.

  • Microsoft Dynamics 365 For Customer Service

    FLEXRM LIMITED

    Microsoft Gold partners providing business analysis, development, training, consultancy, implementation and support for Dynamics 365. Microsoft Dynamics 365 specialists and licensing provider. FlexRM have extensive experience integrating Dynamics CRM with Veolia (CIS/Echo).

  • Digital Place for Local Public Services

    PLACECUBE LIMITED

    Your integrated platform for making and re-using websites and digital services. Reuse cubes co-developed with Councils, create new services using Placecube’s low-code UX, form, data and process building tools, or build full-code apps/microservices that interact with the embedded Liferay DXP. Cloud-based, open-source and fully scalable to accelerate your digital transformation

  • Trustmarque Microsoft Dynamics 365 Product Set

    TRUSTMARQUE SOLUTIONS LIMITED

    The Microsoft Dynamics 365 product sets (see Pricing) from Microsoft Partner (7 Designations). Our subscription plans offer cost effective options providing ultimate flexibility for users to have access to any Dynamics 365 product including but not limited to, Dynamics 365 for Sales, Field Service, Customer Service, and Project Service Automation.

  • Powered by Neo: Welcome Visit Management Solution

    NEO TECHNOLOGY LIMITED

    Neo Technology's Welcome Visit Management solution simplifies the process of greeting residents to temporary housing. By automating scheduling and documentation, it ensures a smooth transition for residents. This efficient case management system fosters better communication, addresses immediate needs, and enhances overall resident satisfaction, creating a positive housing experience.

  • The Curve - Cloud Software Services

    THE CURVE CONSULTING SERVICES LIMITED

    Our software development service delivers high-quality, customer-focused solutions across all sectors & technologies. The Curve can help with actually writing code in all current technologies, but we can also help to create the right environment to make you more effective in the medium and long term.

  • Jadu Creative by NEC

    NEC SOFTWARE SOLUTIONS UK LIMITED

    A low-code, web-based platform for digital service delivery. Incorporating collaborative case management, payments, forms, customer MyAccount and website with integration to NEC services. Build end-to-end digital transactions for service requests, applications, and payments. Secure, responsive, accessible websites on all devices. Includes rich toolset of APIs and extension points for developers.

  • Anti Social Behaviour (ASB) incident reporting case management software

    Orcuma Ltd

    Designed to support organisations and agencies in effectively managing incidents of anti-social behaviour (ASB), community triggers, ASB case reviews and immediate justice initiatives. With a focus on prompt intervention, collaboration, and data-driven decision-making, our software enables practitioners to address ASB incidents swiftly and efficiently, promoting safer and more harmonious communities.

  • Pegasystems Cloud Software - Productivity Improvement

    Pegasystems Limited

    Pega is a low-code platform for AI-powered decisioning and workflow automation. We enable organisations to get work done using apps that are secure, scalable, governed, and maintainable. We offer solutions for business process management, digital process automation, and customer/citizen engagement. Productivity improvement is a key use of the platform.

  • Zendesk Marketplace via Netpremacy

    Netpremacy Limited

    The Zendesk Marketplace is a one stop shop to find applications and integrations to increase agent productivity and workflows. In the Marketplace, You'll find apps and integrations to enhance analytics and reporting, time tracking, agent productivity. Netpremacy is an official Zendesk partner guaranteeing the best results for your Zendesk deployment.

  • Microsoft Dynamics 365 Services

    AKITA SYSTEMS LIMITED

    Trusted Microsoft Dynamics 365 partner delivering consultancy, development, and support services for government and public sector organisations. Our expert Dynamics 365 services span Sales, Customer Insights, Field Service, Customer Service, and Project Operations, tailored to meet public sector needs.

  • Interactive Voice Response IVR

    TEMPLE INTERACTIVE MEDIA LIMITED

    Automated telephone call handling and IVR (Interactive Voice Response). Our systems are used for credit card payments, voicemail, voting and information services. Voice interface using telephone keypad or Speech Recognition to connect to databases and APIs. Call centre overflow and routing.

  • Pegasystems Cloud Software - Collections / Debt Management

    Pegasystems Limited

    Pega is a low-code platform for AI-powered decisioning and workflow automation. We enable organisations to get work done using apps that are secure, scalable, governed, and maintainable. We offer solutions for business process management, digital process automation, and customer/citizen engagement. Collections / Debt Management are central use cases of Pega.

  • Salesforce Lightning Experience Cloud

    SOFTCAT PLC

    Deliver citizen-first digital experiences. Build connected government interactive websites, self-service portals, and applications. Make it easy for citizens to submit forms, search knowledge, access their data and take action. Launch and adapt scaleable experiences fast using clicks or code and extend with a broad ecosystem of easy-to-use tools. SFDCS2024GC14

  • Powered by Neo: Household Changes Management

    NEO TECHNOLOGY LIMITED

    Neo Technology's Household Changes Management solution facilitates efficient handling of household changes in the housing sector. Our case management system streamlines the reporting, tracking, and resolution of household change requests, ensuring timely responses and effective management of tenant transitions and property updates.

  • Powered by Neo: Section 20 Consultation Management Solution

    NEO TECHNOLOGY LIMITED

    Neo Technology's Section 20 Consultation Management Solution facilitates housing providers in efficiently conducting consultation processes mandated by Section 20 regulations. With intuitive tools for notification, engagement tracking, and documentation management, it ensures compliance while fostering transparency and stakeholder participation.

  • Informatica Master Data Management (MDM), Reference Data Management, Customer, Supplier, Citizen 360

    Agile

    Master Data Management MDM hub with data quality, integration and governance enabling central control and mastering of data from any systems. Creates master (golden record) for: patient, clinician, employee, claimant, suspect, POLE, person of interest, customer, reference data, citizen, supplier, contract. AI-driven data matching, history, workflows and role-based security.

  • Salesforce Service Cloud

    XMA LIMITED

    Transform customer service with a single view of a customer's activity and tools for field service, messaging, bots, voice, social service and AI in workflow. Work faster and more productively across all channels on one platform making customer service frictionless, improving your efficiency and customer satisfaction whilst reducing costs. SFDCX2024GC14

  • iSample

    InJenuity

    iSubmit is an online solution for sample management for employees, eliminations or custody samples. This includes DNA and Fingerprint samples.

  • govService Digital Forms & Process Services for Local Government

    GRANICUS-FIRMSTEP LIMITED

    govService is a digital services solution that provides intelligent online forms, process and customer portals with integrations for Local and Central Government, Health, Housing, Blue Lights and other Public Sector organisations to easily create online services. The low-code solution combines forms, process, customer portals that integrates citizen request management (CRM).

  • Microsoft Dynamics 365 Marketing (CRM)

    CLOUDSOURCE LTD

    Microsoft Dynamics 365 Marketing module enables you to manage prospects, campaigns and demonstrate the ROI of marketing. CloudSource tailor the Marketing module for public sector organisations, to deliver a digital communication, information sharing and notification processes. CloudSource offer an end-to-end service, from design thinking workshop, prototyping, implementation and managed services.

  • Robust & Secure Customer Relationship Management (CRM)

    PANLOGIC LIMITED

    Organise/automate/synchronise sales, marketing, customer service & technical support Business intelligence Multi-customer touch-points: offline, phone, email, mail, web, SMS, social media, Apps Contact/Account/Membership management Technology-neutral: SugarCRM, Microsoft Dynamics, Ascent, Salesforce, Sales-logic, SharePoint User activity/history Traffic-light status System integration Member comms Mailing list subscriptions User preferences/interests Calendars Mass email templates

  • Salesforce Hyperforce Lightning Industry Solutions

    SOFTCAT PLC

    Salesforce Health Cloud uses the power of the cloud, social and mobile technologies to give healthcare professionals the tools they need to collaborate more efficiently, understand patients more deeply, and build 1-to-1 relationships across entire care journeys. SFDCHS2024GC14

  • Microsoft Dynamics 365 for Housing

    Blacklight Software

    Blacklight work with Microsoft Dynamics 365 to allow social housing providers to improve customer service and operational efficiency by better managing housing related processes and asset and tenant information.

  • Abavus - Waste Management

    Abavus.co.uk

    Our Waste Management Module enables councils to configure all aspects of their refuse and waste management processes (domestic, clinical, subscriptions, trade, etc). This includes settings up and managing collection types to integrating and fully automating collections and rounds.

  • Portals on Dynamics 365

    Formus Professional Software

    FormusPro is a certified Microsoft Partner who specialises in the implementation, configuration and development of software, primarily on the Microsoft Dynamics 365 (D365) platform. In addition, we also offer data migration, system integration, continuous system development, software licensing, consultancy, training, training documentation and support.

  • HubSpot Solutions Partner and HubSpot Consultancy

    BABELQUEST

    We are a HubSpot Solutions Partner and HubSpot Consultancy