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OPEN TEXT UK LIMITED
OpenText Exstream is the market-leading customer communications management (CCM) solution. It enables organisations to create ultra-personalised, compliant communications delivered across a variety of channels.
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NICE SYSTEMS UK LIMITED
NICE offers a full Advanced Process Automation (APA) platform. It delivers unattended Robotic Process Automation (RPA) and attended real-time employee assistance. The NICE Employee Virtual Attendant (NEVA) provides desktop guidance, compliance and automation in real-time, and NEVA Discover provides task mining, process mining & desktop analytics.
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DDM HEALTH LIMITED
The Low Carb Program is a digital behaviour change platform providing structured goal-focused education, personalised support and resources for type 2 diabetes and prediabetes patients to implement a lower carbohydrate lifestyle. The platform is a MHRA-regulated Class I Medical Device with CE mark, QISMET certified and NHS Apps Library approved.
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PHOENIX SOFTWARE LIMITED
Dynamics 365 Customer Insights empowers organizations to deliver exceptional customer experiences. By unifying customer data, enabling personalized, and connected journeys across sales, marketing, and service teams. The platform combines a customer data platform (CDP) and real-time journey orchestration which includes email marketing, behaviour tracking, marketing pages, event management and surveys.
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ARX PARTNERS LIMITED
Citadel, is a highly secure, customisable enterprise-wide Audit, Survey, Accreditation and Compliance tool that assesses and evidences any area of risk in a consistent and scalable manner. An integrated risk register enables risks to be monitored, tolerated or mitigated. Live threat or risk-related data can be integrated through APIs.
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SAP (UK) LIMITED
SAP LeanIX Application Portfolio Management is a SaaS app simplifying enterprise architecture management. It provides a 360° overview of all applications, business capabilities, and IT components, helping you identify dependencies, compatibility issues, and potential candidates for modernization. With LeanIX, you can create roadmaps for transformation initiatives and make better decisions.
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FORMAT14 CRM LTD
Creatio Service helps you to paint a complete picture of the customer conversation through an omnichannel communication centre that enables service professionals to deliver consistent and outstanding customer experiences.
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ZOHO CORPORATION LIMITED
Zoho Analytics offers self-service business intelligence and data analytics, empowering users to create visually appealing data visualizations and insightful dashboards. It features pre-built and custom reports for business needs like market and trend analysis, as well as citizen sentiment tracking, making it a comprehensive data analytics service
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TISCreport, tiscreport.org, projectvana
Check your supplier entities if they are in-scope for 2017 Payment Practices and Performance Regulations Reporting, and their compliance status. Prompt Payment Code signatory status (signed or suspended) is also available as an additional option.
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PURIFY TECHNOLOGY LTD
Offering Microsoft Teams integration: the solution brings advanced contact centre features to Microsoft Teams, offering customer experience optimisation, omnichannel communication , a dialogue management platform, personal IVR, intelligent skills-based routing, presence management, realtime dashboard analytics and data-driven dashboard reporting, customisable workflows, compliance and security and workforce engagement management integration.
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BOOKINGLAB LIMITED
We've co-created a best-in-class HAF Booking System with leading council HAF teams. This all-in-one Holiday Activities and Food Programme (HAF) Booking System is proven to streamline registration workflows, booking management, HAF-related admin processes, provider and stakeholder management, reporting, and communications. The booking system also delivers simple, end-to-end self-service for users.
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IB BOOST LTD
OCTANE offers a fully customisable, secure testing-as-a-service platform for regression, performance and other testing, giving organisations the ability to rapidly develop, deploy and execute tests at scale. The ORQA automation robots allow users to record and design automated tests of any nature (files, APIs, UIs, web, etc.).
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Medallia Inc
Digital channels are the first and central touchpoint in almost every citizen (and patient) journey - making websites/apps critical to the success of the experience of interacting with public services.
Medallia's digital solutions help you understand visitor behaviour and intentions, using those insights to curate personalised experiences in real time.
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SOFTCAT PLC
8x8 Meetings are included in the Unified Communications services offered through 8x8's X Series user plans. These services facilitate video-based meetings, events, and team collaboration, complete with features such as whiteboarding for enhanced productivity and interaction.
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TISCreport, tiscreport.org, projectvana
Check your supplier entities if they are in scope for PPN0621 and if they have complied by publishing their carbon reduction plan on their website. Automated checks enable you to quickly identify suppliers requiring manual checks.
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FACULTY SCIENCE LIMITED
We help policy makers and operational teams deploy powerful cloud-based artificial intelligence and data science tools to extract insights and value from data. We ingest, link and analyse datasets to draw out key findings, trends and recommendations. We visualise data on custom dashboards using Plotly Dash, PowerBI and other tools.
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CTALK LIMITED
Ctalk is a globally acknowledged expert in Contact Centre solutions. The Ctalk omnichannel system offers a comprehensive contact centre solution, available as hosted, CCaaS, or on-premises. The product suite integrates cutting-edge technologies, ensuring seamless communication across all channels and encompasses the following technologies:
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TISCreport, tiscreport.org, projectvana
Check your supplier entities for links to sanctioned entities, based on available public data. Sanctions cover UK, EU, US, UN and many more jurisdictions.
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Joy
Joy creates a digital ecosystem around preventative health. The platform:
1) Identifies patients at risk from early death/disability/long-term condition
2) Helps to connect them to interventions e.g. VCFSE, digital therapeutics or other commissioned services
3) Enables outcomes-based payments to service providers
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4NET TECHNOLOGIES LTD
FourNet offers Unified Communications and SIP services from world leading application providers, including: Microsoft (Teams Direct Routing), Avaya, RingCentral, Gamma, BT Wholesale, Tiger, Ribbon, AudioCodes and others.
Our services can be delivered via a number of hosting options, private, public and hybrid cloud and integrated with Microsoft, Amazon and Google.
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ANEXSYS LIMITED
Take control of your eDisclosure (eDiscovery) with our fully customisable hosting of the industry-leading platform Relativity. Empower teams to complete investigations, public inquiries, inquests, dispute resolution, tribunals, DSARs, and FOIA requests. Maintain complete control of sensitive data through customised workspaces, features, and bespoke, proprietary add-ons within our managed hosting solutions.
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ZOHO CORPORATION LIMITED
Zoho One is a comprehensive suite of over 45 integrated business applications designed to streamline operations, enhance productivity, and drive growth. It includes tools for CRM, Finance, HR, Communication, and more, offering a cost-effective solution for businesses of all sizes to manage their entire operation efficiently on a single platform.
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Espire Infolabs Limited
Espire leverages enterprise-level automation solutions like genAI, LowCode Platforms, and DevOps to streamline tasks including Virtual-Assistants that drive digital transformation. Crucial to remain competitive, foster innovation, and deliver user experiences. These solutions empower, navigate digital landscape, ensuring they remain agile and responsive to evolving market demands, enhancing overall customer satisfaction.
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CHARTERHOUSE VOICE & DATA LIMITED
8x8 Meetings are integral to the Unified Communications services provided through 8x8's X Series user plans. These services support video-based meetings, events, and team collaboration, featuring functionalities like whiteboarding for enhanced interaction and productivity.
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IB BOOST LTD
IB Boost’s OCTANE platform combines the rich visualisation capabilities for reporting and operational management with ORQA automation robots to provide a total application environment management and reporting capability. Suitable for managing complex production, test and development environments at scale in the cloud, OCTANE accelerates software and project delivery teams.
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SABIO LTD
Amazon Connect is a mature, enterprise contact centre solution, providing an excellent customer omni-channel experience. It is a tightly coupled capability alongside Salesforce and Salesforce Service Cloud and has more than 10 billion interactions per year. It has been deployed at scale for many organisations, including in the public sector.
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4NET TECHNOLOGIES LTD
FourNet offers omni-channel contact centre services from world leading application providers, including: Avaya, NICE, Content Guru, Anywhere365, Calabrio, Verint, Sycurio (Semafone), PCI PAL and others.
Our services can be delivered via a number of hosting options, private, public and hybrid cloud and integrated with Microsoft, Amazon and Google.
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ANEXSYS LIMITED
Using the world's leading eDisclosure (eDiscovery) platform, our experts will support your document reviews for investigations, public inquiries, inquests, dispute resolution, tribunals, DSARs and FOIA requests. In addition to RelativityOne's standard analytics, we provide a unique range of proprietary enhancements to RelativityOne, including redaction products and audio transcription features.
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Zoom Communications, Inc
Zoom Phone is a cloud phone solution with support for internal extension-to-extension calling, inbound and outbound PSTN calling in over 45 countries and territories, DDI phone number management, and seamlessly integrated telephony features that allow our customers to replace their legacy PBX system with a future-proof and resilient solution.
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INSIGHT DIRECT (UK) LTD
8x8 Meetings are integral to the Unified Communications services provided through 8x8's X Series user plans. These services support video-based meetings, events, and team collaboration, featuring functionalities like whiteboarding for enhanced interaction and productivity.