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689 results found

689 results found in Lot 2: Cloud software in the category Feedback and reviews management

  • Email appointment system

    Boomerang I-Comms Ltd

    An intelligent platform to automate appointment management using our patented threading technology for 2-way messaging. We make it easy to manage appointments and integrate with your booking system / schedule. SMS, EMAIL AND IVR used to set, remind and cancel appointments. ISO-27001, Cyber Essentials and Cyber Essentials Plus accredited

  • Medallia for Government Contact Centre Engagement - Starter Pack

    Medallia, Inc.

    Medallia offers a unified solution that connects customer feedback, QA, and coaching to give customer service leaders better visibility into performance, boost front-line team engagement, and efficiently increase customer satisfaction. Agents get direct access to their own customer feedback and QA reviews in real-time so they can self-improve immediately

  • eLearning Creation and Support Services

    Leicestershire Health Informatics Service

    The use of eLearning is a powerful and engaging tool for communication, education and training. From concept o creation we can handle all parts of the process. Our content writing specialists are here to support you in creating the perfect bespoke eLearning package for your needs.

  • Customer service surveys

    Boomerang I-Comms Ltd

    Broadcast Bulk SMS Surveys, that can also be sent via voice and email. Schedule automated dynamic surveys that can take respondents down a different path dependent on each answer, and generate a report based on responses. ISO-27001, Cyber Essentials and Cyber Essentials Plus accredited

  • Omnichannel Broadcaster

    Boomerang I-Comms Ltd

    Boomerang delivers Broadcast messaging, Business Continuity Plan communications, bulk SMS and 2-way SMS, voice, and email conversational messaging. Our Omnichannel messaging can automatically match responses and deliver them to your email. Omnichannel SMS solution to engage with stakeholders or customers that is ISO-27001, Cyber Essentials and Cyber Essentials Plus accredited

  • Abavus - Site Licence Medium Authority

    Abavus.co.uk

    Our My Council Services site licence provides site-wide access to core licence and product modules on our platform. This enables a multi-channel online and native mobile customer self-service platform, and incorporating fully functional back-office modules. All of this is supported by sophisticated workflow and automation tools.

  • Salesforce.com managed services

    VRP CONSULTING LTD.

    As a Salesforce Consulting Partner, VRP provides a dedicated managed service to customers for support, administration and small enhancements of their platform with flexible packages of monthly hours.

  • Microsoft Dynamics 365 and PowerPlatform for Alumni Management

    ANS Group

    Our Business Value Assessment ROI Navigator is designed to help you build, plan and execute business transformation strategies. It’s made up of a 3-stage process which includes Envisioning, a Business Value Assessment and a Solution Assessment, designed to help you understand and prepare for disruptive changes.

  • Omnichannel marketing

    Boomerang I-Comms Ltd

    Marketing solution that delivers bulk messaging and 2-way SMS, voice, and email conversational messaging. Our multi-channel messaging can automatically match responses and deliver them to your email. Schedule automated messaging campaigns across individuals or dynamic groups and create inbound marketing campaigns. ISO-27001, Cyber Essentials and Cyber Essentials Plus accredited

  • Microsoft Dynamics 365 for Sales

    Bytes Software Services

    Meet the needs of more complex sales processes. Sales Enterprise provides customization, extensibility, embedded intelligence, and manual forecasting, in addition to all the functionality available in Sales Professional. Sales Professional provides core sales force automation or SFA that is used by an organization without a complex sales organization. bss13

  • IBM Watson Assistant

    IBM United Kingdom Ltd

    Deliver exceptional customer experiences anywhere with IBM Watson Assistant. Transform your business with artificial intelligence that understands customers in context to provide fast, consistent, accurate answers across any application, device or channel. Remove the frustration of long wait times, tedious searches, and unhelpful chatbots with the leader in trustworthy AI.

  • Military SMS

    Boomerang I-Comms Ltd

    Incident management software designed and used within the Military to handle, escalate and manage alerts. Multi-channel bulk broadcasts, conversational SMS, Email and voice messaging, and appointment management. Intelligent, automated, threaded messaging designed for the Military. ISO-27001, Cyber Essentials and Cyber Essentials Plus accredited

  • NHS Messaging service

    Boomerang I-Comms Ltd

    Multi-channel bulk broadcasts, conversational SMS, Email and voice messaging, and appointment management from an easy-to-use user interface, email inbox or integrated through API. All messages and responses are matched, NHS appointments made easy to confirm, cancel, and reschedule. Secure solution that is ISO-27001, Cyber Essentials and Cyber Essentials Plus accredited

  • Inbound marketing

    Boomerang I-Comms Ltd

    Boomcast delivers Broadcast conversational messaging, 2-way SMS, voice, and email bulk communications. Our multi-channel messaging can automatically match responses and deliver them to your email. Schedule automated messaging campaigns across individuals or dynamic groups and create inbound SMS, email, and voice campaigns. ISO-27001, Cyber Essentials and Cyber Essentials Plus accredited

  • Continuous Professional Development (CPD): Submission & Assessment Management Portal

    Fortesium Ltd

    As requirements on regulators become more onerous, we are always looking for ways to pre-empt issues. This provides a powerful/comprehensive tool with dynamic dashboards for regulators to collect data and assess their users. Simple, automated selection/assessment processes, including dealing with missed-thresholds and reassessment and portals for users, admin and assessors.

  • Voice and chatbot products and services including Amazon Alexa and Amazon Lex

    Vocala Ltd.

    Providing conversational interfaces into any application using voice and text. This includes Voice and chatbot services for use on both voice-enabled devices such as Amazon Alexa and Google Home and on web through services such as Amazon Lex. Our solutions integrate Digital Assistants with back-office or third-party systems.

  • Conversation API

    Boomerang I-Comms Ltd

    Build Intelligent multichannel messaging into existing software to drive automation into communication processes and reduce manual effort. A messaging API that allows broadcast messaging, targeted messaging, 2-way SMS, voice, and email messaging and appointment management from your own software. ISO-27001, Cyber Essentials and Cyber Essentials Plus accredited

  • Infreemation - GDPR Information Asset Register

    Digital Interactive Ltd

    Infreemation is an advanced online cloud based application for processing and storing your organisations Information Asset Register

  • Time to Spare

    Time to Spare

    Time to Spare is a community impact platform for voluntary and community organisations to manage data and to safely share reports of the work they do with funders and public bodies. These reports are used to estimate social value and to better allocate resources, support and funding.

  • Medallia Citizen Research Suite

    Medallia, Inc.

    Whether it's a one-off survey or a sophisticated research campaign, Medallia's Research Suites lightning-fast, intuitive survey platform provides the quickest and easiest way to gain the insights to grow, improve, and succeed. Easy to use survey builder allows you to create and edit surveys from your browser, with ease.

  • Snap XMP survey platform

    Snap Surveys Ltd

    Experience Measurement Platform software providing professional data collection and reporting for surveys, assessments and audits. Optimise engagement and transform data into knowledge. System is accessed entirely online through a browser, with downloadable desktop app for power users and mobile app for offline interviewing. Multi-language capability for online, mobile and paper.

  • Customer Self Service Reporting (and automatic triage) with Vyn SmartVideoNotes

    Vyntelligence

    Drive higher NPS with faster resolution at lower cost with a new channel of engagement with asynch video! Consumers can record a short video (Vyn SmartVideoNote) explaining their complex issue, which is analyzed by Vyn AI, auto-routed to the right expert saving contact center calls and field visits.

  • Web Portals

    Mercato Solutions

    Mercato's configurable web portals allow organisations to configure and manage function rich web portals to provide information and guidance for internal and external customers. Ideal for signposting and support guided experiences to navigate users to the right solution or information they need and digitally deliver outcomes efficiently

  • House-on-the-Hill Computer Aided Facilities Management Software

    House-on-the-Hill Software Ltd

    House-on-the-Hill CAFM Software enables businesses to keep on top of all aspects of Property Management, from logging reactive FM tickets, Planned Preventative Maintenance, Catering, Resource Booking to managing Stock and Inventory, allowing you to keep track of maintenance tasks, job costs, work orders and infrastructure items, all in one place.

  • Police bulk messaging

    Boomerang I-Comms Ltd

    Multi-channel broadcasts, conversational SMS, Email and voice messaging, and appointment management all from an easy-to-use user interface, email inbox or integrated through API. Intelligent, automated, threaded messaging designed for the Police. An SMS solution for the Police to streamline and manage workflows. ISO-27001, Cyber Essentials and Cyber Essentials Plus accredited

  • Customer Portal (Resident or Tenant)

    MRI Software Limited

    Our online portal is an interface between customers and their social or private landlord driving community engagement, providing self-service and delivering personalised content. You can share information and guides; offer forums; present statements, agreements and contracts; enable online payments; share real-time travel information and weather and much more.

  • Collaborative, Research-based Stakeholder Requirements Capture Service

    Panlogic Limited - Digital Engineering

    User research: focus groups/surveys/interviews/literature reviews/task analysis/card sorting/brainstorming/workshops/analytics/digital audit/landscape review Organisational/user needs Rationalise/Streamline/De-duplicate Wishes/Needs vs. Requirements/Tasks/Functionality Validation Stakeholder comms/buy-in Segment/Prioritise/Phase/Sense-check Top-down/bottom-up budget assessment Use Cases/Functional/non-functional specifications/Technical architecture Proof of concept/prototyping

  • ServiceNow Software License

    BRIGHT CONSULTING

    ServiceNow helps digitize and unify organizations so that they can find smarter, faster, better ways to make work flow. Bright Consulting is Elite ServiceNow Sales, Service and Technology partner, providing solutions across the full suite of ServiceNow products. The certified team advise on all ServiceNow platform needs.

  • Abavus - Site Licence Small Authority

    Abavus.co.uk

    Our My Council Services site licence provides site-wide access to core licence and product modules on our platform. This enables a multi-channel online and native mobile customer self-service platform, and incorporating fully functional back-office modules. All of this is supported by sophisticated workflow and automation tools.

  • Dynamics 365 and Click Dimensions Marketing Automation

    Brightwire

    Brightwire helps organisations plan and deliver ClickDimensions based on Microsoft Dynamics365 - a fully customisable platform that is easy to use and manage, and which enables marketing automation through a single interface. ClickDimensions includes email marketing, campaign automation, surveys, web forms and insights on data to improve engagement with clients.