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EUROPEAN DYNAMICS UK LTD
eFGS allows Customers to easily integrate e-forms to their web resources supporting field validation, business rules, etc. It includes secure storage, back-office form design environment, and front-office server that is readily usable by the end users. Customers may optionally order add-on services including the design and implementation of online forms.
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WorkInConfidence Limited
Online platform including anonymous conversation, case logging, case management and surveys. We help ensure respectful engaged workplace environments where everyone feels comfortable giving feedback. Enable your people to raise concerns easily with 2-way anonymous speak up and case logging. Understand staff views with pulse, mini and long form surveys.
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Boomerang I-Comms Ltd
Multi-channel broadcasts, conversational SMS, Email and voice messaging, and appointment management. Intelligent, automated messaging designed for educational organisations. A communications solution for the Education sector to streamline and manage workflows. All responses are matched and can be delivered to an email inbox. ISO-27001, Cyber Essentials and Cyber Essentials Plus accredited
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VIBE AI LIMITED
We improve culture and operational growth by enhancing workplace relationships. At the heart of this is our Vibe survey, feedback, and LMS platform, which provides deep, actionable insights into all aspects of your organisation. The real-time dashboard includes insights into demographic, psychographic, and behavioural trends with support from our consultants.
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Ve3 Global Ltd
There are several add-ons that extend the omnichannel capabilities of Dynamics 365 Customer Service such as Chat, Digital Messaging, and Virtual Agent for Customer Service.
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MRI Software Limited
Housing Enterprise is a web based housing management solution to manage all aspects of your housing service including, properties, customers, tenants and leaseholders. Drive effective housing management and be compliant with regulation. Includes rent accounting, tenancy and property management, CRM, repairs and maintenance, empty homes, voids, visits, estate management, homeownership.
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Hello Lamp Post
Hello Lamp Post is a location based AI digital assistant/ chatbot for public spaces. Accessible via SMS or browser on mobile phones, it offers quick, easy and cost-efficient engagement. This street based service answers FAQs, gathers feedback and provides location specific information, in real time.
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Orlo
Orlo, the leading UK social media management platform tailored for public sectors, is trusted by over 400 organisations, including 80% of UK constabularies, 30% of local councils, and numerous housing associations. Leveraging Orlo's AI technology, they enhance community connections through digital channels, elevating engagement, measuring trust, and managing reputation effectively.
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Panacea Applications Limited
Optimisation of in-house print and mailing services. Incorporating online ordering, instant estimating, proofing, approvals, file sharing, and automated administration. Clear workflow, instant reporting and audit trail, from requirement to delivery, payment and charging. Easy-to-use solution to save time, cuts costs and deliver high quality service.
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Digital Interactive Ltd
Infreemation is an advanced online cloud based application for processing advocate related cases and managing Independent Persons.
This module can process cases from start to finish and allows detailed notes, records (including attachments) to be added to a single case file.
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Digital Modus Ltd
Land Charge related solutions for Local Authorities. Built on Salesforce's Public Sector Solutions suite to streamline customer applications through any channel. Delivered via intuitive tools to capture all required information with efficient case management, progress tracking, communications, and flexible payment fulfilment.
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Delib Ltd
Transform your citizen engagement and improve services for residents in one platform. With Citizen Space you can manage communication, information publishing, form processing, issue reporting, consultations, surveys, automation - from formal processes to informal engagement: research questionnaires, citizens panels, event promotion and registration. Simplify processes, save costs, deliver actionable outcomes.
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MRI Software Limited
Our online portal is an interface between customers and their social or private landlord driving community engagement, providing self-service and delivering personalised content. You can share information and guides; offer forums; present statements, agreements and contracts; enable online payments; share real-time travel information and weather and much more.
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ADDIN365 LIMITED
The Addin365 Power Platform Pack gives you a set of pre-packaged automated forms and flows to solve common scenarios that organisations are trying to solve such as content approval, document approval and amplifying news in Microsoft 365.
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Digital Interactive Ltd
Infreemation is an advanced online cloud based application for processing FOI, EIR, and SAR requests.
This module can process both FOI, EIR and SAR.
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Boomalert Ltd
BoomAlert automates incident communication. Build bespoke communication workflows, meet requirements for critical events. Alerting workflows automate coordinated processes based on responses, time triggers, count triggers and escalation paths. Critical Alerting, Incident Management, Business Continuity, IT Monitoring, Machine-2-Machine Alerting, Event Management.
ISO-27001, Cyber Essentials and Cyber Essentials Plus accredited.
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SVL Business Solutions Ltd
Omningage Desktop is an enhancement to the standard services SVL can deploy through AWS to deliver Amazon Connect to a cloud Contact Centre. It comprises a comprehensive and customisable omnichannel agent CX interface, supervisor desktop and reporting dashboard package designed to lower call times and improve UX
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INFOPAD LTD
InfoPad's Customer Service Quickstarter for Dynamics 365 CRM accelerates your customer service setup, optimising efficiency and enhancing customer interactions. This service rapidly deploys core customer service functionalities, providing a robust foundation that can scale with your business needs.
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Objective Corporation Limited
Objective Keyplan provides an integrated collaborative environment to develop policies and strategic plans utilising best practice content; provides a unified workspace, publishing and delivery services; and facilitates the involvement of stakeholders through real-time consultation, collaboration and engagement with local communities.
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Clarity Tech Ltd
Our expertise includes Dynamic 365. Our service include: Dynamic 365, Web portal, CRM, Dataverse, analytics, implementation, development, training, mentoring, migration and support.
Dynamics 365 is a collection of apps capable of managing any business process, from sales and operations to accounting and HR; Artificial Intelligence / Azure Machine Learning etc.
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Sunrise Software Limited
Sunrise MSP is an ITIL aligned Service Desk/ Service Management software platform designed specifically for IT Managed Service Providers, Technology companies and Shared Services to manage their service management processes. Including all core ITIL processes, customer self-service portal, contract management, project management, SDI Accredited Reporting and AI Chat Bots
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Orcuma Ltd
Our Case Management Software is a comprehensive solution designed to assist organisations dedicated to supporting victims and witnesses of crime. Built with a deep understanding of the complex needs of these individuals, our software streamlines processes, enhances communication, and ensures sensitive information is handled securely and efficiently.
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Panacea Applications Limited
Supplier management, contract management, due diligence and GDPR Compliant. Market research, evaluation, moderation, award. Automate renewal for expiring certifications. Award contracts and create preferred supplier lists. Simplify supplier onboarding. Interface with finance system and automate pricing. Supplier portal and dashboard. Reporting and spend analysis. Engage with SMEs, VCSEs, sole-traders, authorities.
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MCR SYSTEMS LIMITED
Provision of EPoS Solution for catering outlets
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EBO
In the context of healthcare providers (both private and public) the solution provides the following automated pre-built pathways:
• Appointment scheduling and management
• Billing and insurance enquiries
• Pre-visit instructions and preparation
• Lab results and follow-up
• FAQ assistance
• Feedback collection
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Boomerang I-Comms Ltd
Boomcast delivers Broadcast conversational messaging, 2-way SMS, voice, and email bulk communications. Our multi-channel messaging can automatically match responses and deliver them to your email. Schedule automated messaging campaigns across individuals or dynamic groups and create inbound SMS, email, and voice campaigns. ISO-27001, Cyber Essentials and Cyber Essentials Plus accredited
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SmartSurvey Limited
Our Employee Experience Surveys designed for government agencies help in understanding the unique needs and challenges of public sector employees. This platform supports governmental bodies in enhancing workplace conditions and employee satisfaction, leading to more effective public service delivery.
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Snap Surveys Ltd
Experience Measurement Platform software providing professional data collection and reporting for surveys, assessments and audits. Optimise engagement and transform data into knowledge.
System is accessed entirely online through a browser, with downloadable desktop app for power users and mobile app for offline interviewing. Multi-language capability for online, mobile and paper.
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Land Insight
"Give My View" is a digital engagement service that empowers inclusive citizen survey participation in public consultations, increasing response by 3,000%, thanks to a fun and dynamic user-experience underpinned by AI, delivering tangible social value, positive ESG impact, citizen feedback and data-driven insights from a broader cross-section of local communities.
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Infosys Limited
Infosys Fluid Digital Process Automation (DPA) combines synergistic digital capabilities to deliver perceptive experiences and build responsive business value chains. Low code, no code tools effectively accelerate the digital transformation of organisations. These platforms employ visual tools to define data, logic, flows, forms, and other application artifacts without writing codes.