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769 results found

769 results found in Lot 2: Cloud software in the category Telephony (including VOIP and SIP connectivity)

  • swcomms Cloud Hosted Wildix IP Telephony and Unified Communications

    focus group

    swcomms fully scalable Wildix enterprise-class hosted IP telephony service, with CRM systems integration, reporting and call recording, providing a fully managed voice service for organisations looking to leverage the power of cloud-based voice services and remote working without the management overhead.

  • Hypnos

    UK Allied Associates

    Hypnos is a software product to perform mediation---the encapsulation of lawfully intercepted(LI) network traffic and its delivery to a Law Enforcement Agency(LEA) compliant with ETSI and other delivery standards. The software activates warranted intercepts at the authorised time, delivers intercepted traffic to LEAs, and deactivates when authorised time elapses.

  • ICT Relocation - Data Centre

    Network 2 Supplies Ltd

    Relocating Cloud IT can be complicated. We will audit the physical hardware and provide a comprehensive inventory. We will provide assurance that all items are transported following being safely packed, in one of our fleet of tracked vehicles.

  • CloudPBX

    GAMMA NETWORK SOLUTIONS LIMITED

    Unified Communications as a Service. UCaaS Cloud platform by Gamma. Horizon is a full collaboration and communications solution. Includes video and audio conference calls, online meetings, instant messaging, outbound and inbound call plans, call reporting and analytics. Integrates with Microsoft Teams. Contact Centre offers webchat and email through webRTC.

  • 8x8 Video Conferencing

    Softcat Limited

    HD Video Conferencing service single click from 8x8's X-Series (1 to 8), increases productivity, delivering a full collaborative solution via single web app: audio/video conference calls with virtual online meetings; screen sharing; whiteboarding; team meetings; Jitsi open source meeting experience; inbuilt telephony, IM & recording with call plans.

  • 8x8 Voice for Microsoft Teams

    Amillan Ltd

    Global PSTN access via 8x8's native voice for Microsoft Teams integration. Increase productivity with a full communications solution, including telephony, voicemail; video, email, conference calls, data sharing, online meetings; call recording, customer analytics, internet fax. Call plans, per user per month: UK local, national and mobile numbers.

  • Probrand Cloud PBX (RingCentral MVP)

    Probrand Ltd

    Our Cloud PBX solution, RingCentral MVP will empower your organisation with a complete business communications and collaboration solution. Offering Cloud PBX, instant messaging, video meetings and fax from anywhere, on any device within a single app. Plus, advanced call management, call recording, real-time analytics, native integrations, multi-level IVR and more.

  • Microsoft Teams Phone System

    RingCentral

    Adopt RingCentral as a cloud-based UCaaS provider for all your enterprise-voice needs, whilst retaining Microsoft Teams as your messaging application provider with RingCentral Cloud PBX for Microsoft Teams. Our phone system integration offers advanced call controls, call recording, improved voice quality and analytics. There is no direct routing fee.

  • CDW 8x8 Hosted PBX

    CDW Limited

    X-Series provides UCaaS, CCaaS and CPaaS services from VOIP telephony (X1), through text, voice and video media support up-to full contact centre (X8). 8x8’s omnichannel contact centre includes speech analytics, AI, skills-based routing, Intelligent IVR, predictive campaign dialler, dashboards, customisable wallboards, quality management and media recording with open API integration.

  • Cirrus Cloud Omni Contact Centre Service (CCaaS) from Civica

    Civica UK Limited

    Civica's Cirrus Cloud Omni Contact Centre (CCaaS) service provides an enterprise class, hosted solution on a pay-as-you-use basis that delivers a comprehensive virtual contact centre application capability. Services include omni (voice, email, messaging, social, chatbot and video), Microsoft Teams Integration, workforce optimisation (WFM), speech recognition/analytics, translation, call recording and more.

  • Digital Space 8x8 Unified Communications

    Digital Space Cloud Services Limited

    X-Series provides UCaaS, CCaaS and CPaaS services from VOIP telephony (X1), through text, voice and video media support up-to full contact centre (X8). 8x8’s omnichannel contact centre includes speech analytics, AI, skills-based routing, Intelligent IVR, predictive campaign dialler, dashboards, customisable wallboards, quality management and media recording with open API integration.

  • MIS C3 fully hosted 999, IUC, 111 and PTS System

    MIS EMERGENCY SYSTEMS LIMITED

    Intuitive ambulance command and control system; from call handling through triage to dispatch. Integrated Urgent Care and 111, NHS Digital and national system interfaces enhanced care pathway management for patients. Fully functional non-emergency patient transport system.

  • Call and Contact Centre

    GAMMA NETWORK SOLUTIONS LIMITED

    Contact Centre (CCaaS) is a scalable cloud based omni channel platform, integrating voice, email and webchat into the Horizon Unified Communications service providing collaborative features. Including call recording, queuing, call backs, surveys, CRM integration, reporting and analytics, wallboards, IVR, auto-attendants (ACD), administrators, supervisors and agents level access, delivered over WebRTC.

  • Automated Telephone Payments (ATP)

    Blue Planet Software Ltd

    ATP is an automated self-service phone payments solution that integrates with HeyCentric and Unit4 Business World ERP solution. and your IVR solution. It is available to your customers 24 X 7 and does not require an agent to be present. It's fully PCI compliant.

  • NICE CXone Cloud Contact Centre Solutions for the Government by Business Systems

    Business Systems (UK) Ltd

    Cloud Contact Centre Solutions from Business Systems helps meet public expectations without breaking the budget, unifying Omnichannel Routing, Analytics, Workforce Management, Automation and Artificial Intelligence. With 30 years' Workforce Optimisation experience, we offer full consultancy, project management, implementation and support services helping you deliver the best possible service.

  • Phone Verification

    Melissa Data Ltd

    Global Phone Verification can check whether a phone number is valid. Mobile numbers can be detected as live and connected, and CallerID taps into real-time carrier data to return the name of the person or business associated with the number at activation.

  • Insight Teams for Business Phone System

    Insight

    Cloud Voice. Teams for Business Phone System call management enables you to use Teams for Business and either your company's existing phone lines or Teams for Business PSTN Calling service. Place, receive, transfer, and mute / unmute calls, from nearly anywhere with internet access.

  • Juniper driven by Mist AI

    INFRASTAR LIMITED

    Juniper driven by Mist AI is a Cloud service that uses a combination of artificial intelligence, machine learning and data science techniques to optimise user experiences and simplify operations across the wireless access, wired access, and SD-WAN domains. Service accredited by Mist AI to highest security standards (including ISO27001).

  • Cirrus - PCI Pro Card Payments

    Cirrus

    Provides access to the Cirrus PCI Pro service, allowing businesses to securely process card payments with callers on the phone in a PCI-compliant fashion.

  • Cirrus - Contact Centre Supervisor Uplift License

    Cirrus

    Provides additional functionality to Cirrus CCaaS users, enabling them to perform supervisory level functions. The Supervisor Uplift allows access to features for leading a team, listening to call recordings, accessing call logs, reviewing team dashboards and insights.

  • FourNet (4net) Cloud RingCentral Contact Centre

    4net Technologies Ltd

    FourNet offers omni-channel contact centre services from RIngCentral; this is an ideal service for Buyers who need to improve agent performance and increase client satisfaction; the service integrates contact centre, workforce engagement management (WEM), and unified communications into a single suite to applications which simplify management, offering excellent user/client experiences.

  • OPTIK - Operational Policing Tool and Information Kit (Police Mobility)

    HCL Technologies UK LImited

    Mobile application that enables operational support for police officers. It is device/platform agnostic, to connect to operational systems from remote locations and is integrated with force local/national systems. Based on SOA (Service Oriented Architecture) principles it provides officers with access to all critical information needed via handheld mobile/other devices.

  • Global 4's 8x8 Video Conferencing

    GLOBAL 4 COMMUNICATIONS LIMITED

    HD Video Conferencing service single click from 8x8's X-Series (1 to 8), increases productivity, delivering a full collaborative solution via single web app: audio/video conference calls with virtual online meetings; screen sharing; whiteboarding; team meetings; Jitsi open source meeting experience; inbuilt telephony, IM & recording with call plans.

  • WAVE PTX

    Motorola Solutions UK Limited

    WAVE PTX push-to-talk is a group communication service that connects your team at the push of a button across different networks and devices. Easily share voice, text, photos, video and more with a group or individual at the push of a button, all from one PTT application.

  • Digital Space 8x8 Hosted PBX

    Digital Space Cloud Services Limited

    X-Series provides UCaaS, CCaaS and CPaaS services from VOIP telephony (X1), through text, voice and video media support up-to full contact centre (X8). 8x8’s omnichannel contact centre includes speech analytics, AI, skills-based routing, Intelligent IVR, predictive campaign dialler, dashboards, customisable wallboards, quality management and media recording with open API integration.

  • ISDN replacement - SIP Trunks

    GAMMA NETWORK SOLUTIONS LIMITED

    SIP Trunking directly provided by Gamma, the UK’s market leader for SIP Trunks. The SIP service is designed as an ISDN replacement for the PSTN switch-off, compatible with all IP/SIP enabled telephone systems and Session Border Controllers (SBCs). Delivering enhanced cloud features; automatic failover (SIP PING) and flexible SIP channels.

  • Armour Signet - Secure Mobile Voice Communications with Armour Comms

    Armour Comms

    A London organisation providing secure mobile communications (voice, video, messaging, group chat, data and conferencing) on Android, iOS and popular desktop platforms. Offering cost-effective, easy to use technology, cloud-based and on-premises solutions. SigNet assures the confidentiality and integrity of your secure communications with AES-256 end-to-end encryption with double-ratchet algorithm.

  • Puzzel Contact Centre

    Puzzel Ltd

    Puzzel Contact Centre offers an omnichannel contact centre with Voice, Email , SMS, Web-chat, WhatsApp, Social Media all integrated in a single compelling UI. It also offers Speech Analytics, PCI Payments, AI / Chatbot, knowledgebase and full integration to other systems via a set of comprehensive open APIs.

  • Cloud Contact Centre

    8x8 UK Limited

    Cloud Contact Centre with Unified Communications from 8x8's X Series. Full communications solution, including telephony, voicemail; collaboration via web chat, video, email, IM, conference calls, data sharing, online meetings; call recording, customer analytics. Call plans, per user per month: UK local, national and mobile numbers. Universal Team Messaging. Increased productivity.

  • Insight 8x8 Video Conferencing

    Insight

    HD Video Conferencing service single click from 8x8's X-Series (1 to 8), increases productivity, delivering a full collaborative solution via single web app: audio/video conference calls with virtual online meetings; screen sharing; whiteboarding; team meetings; Jitsi open source meeting experience; inbuilt telephony, IM & recording with call plans.