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EEQU LTD
Eequ is the leading event booking solution to manage activities for the Holiday Activities and Food (HAF) programme as well as SEND Short Breaks and Family Hubs. The centralised platform helps local councils to engage hard-to-reach families, fund more local providers and makes DfE reports simple.
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Leicestershire Health Informatics Service
The use of eLearning is a powerful and engaging tool for communication, education and training. From concept o creation we can handle all parts of the process. Our content writing specialists are here to support you in creating the perfect bespoke eLearning package for your needs.
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LIFTANGO LTD
The UK's leading DRT technology platform, enabling cities, local authorities, fleet operators and transit agencies to serve more passengers. Delivering automated scheduling, routing, booking and payments.
At Liftango, we guide global organisations and cities on how to plan, launch and scale shared mobility projects.
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Wordskii Labs
Our Wordskii API is designed to streamline access to multilingual communication across all your customer facing systems
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BONDAP LTD
CENTURIES is a cloud based bereavement services management solution that facilitates funerals, crematoria and cemeteries, including book of Remembrance, bookings (online, by telephone, letter or email), funeral director portal, finance, donation register, memorial management, memorial safety inspections and maps and plans, saving you time, money and reducing risk.
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EBO
EBO eReferrals is an innovative solution that integrates seamlessly with EBO’s healthcare suite and the EPR, enabling patients and hospitals to effectively manage self-referrals and 3rd party referrals.
For patients, the product offers a convenient and user-friendly interface that guides them through self-referrals and bookings.
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MASS INFORMATION SYSTEMS LIMITED
Technology to enable the efficient running of facilities and estates departments (space, maintenance, energy), including software (CAFM/IWMS; desk booking) and hardware (survey tools; visitor and access management).
Consultancy on product provision through vendor agnostic advice.
Support of products, integration, customisation and upgrades.
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Plan Alpha Systems Limited
Plan Alpha Drupal: Drupal Customer Relationship Management System (CRM). Drupal Content Management Systems (CMS). Drupal integration services. Drupal strategic consultancy in business transformation using open source assets. Plan Alpha Systems guarantee Best Value and best use of Drupal platform. All current versions of Drupal supported, as well as legacy Drupal.
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Ceox
Ceox’s Tribunal & Appeals Management solution offers a modular Case Management solution built upon Microsoft Dynamics 365 with innovative features that enable organisations to administer hearings, tribunals, courts and appeals effectively and efficiently. The service gives organisations a platform to streamline processes, improve customer service and increase productivity.
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Idox Software Limited
Idox’s CAFM (Computer Aided Facilities Management) Explorer helps Facilities Managers manage Helpdesks, Preventive Planned Maintenance (PPM), Risk Assessments, Compliance, Mobile Workforces, Property Portfolios, Real Estate, Asset Management/Maintenance, Cost Control, Resource, Room Booking and IWMS (Integrated Workplace Management Systems). CAFM Web offers powerful live data for managing and creating jobs on-site.
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EnableIT Technologies Ltd
enable.services, a global award winning ITSM specialist, offers a SugarCRM-powered case management system. This centralised hub streamlines customer data, fostering business growth through automation, collaboration, and insightful reporting. With flexibility and customisation, it provides a tailored ITSM solution to meet your business requirements
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EBO
In the context of healthcare providers (both private and public) the solution provides the following automated pre-built pathways:
• Appointment scheduling and management
• Billing and insurance enquiries
• Pre-visit instructions and preparation
• Lab results and follow-up
• FAQ assistance
• Feedback collection
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EBO
EBO’s AI-powered Elective Recovery product uses a combination of AI technologies, risk stratification and process automation to help validate waiting lists and maximise utilisation.
It is based on three digital pillars:
- Automated waiting list validation
- Two-way conversation-based Patient Initiated Follow-ups (PIFU).
- Smart rebooking of cancelled slots
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EBO
EBO's eForms solution represents a step change from 'dumb' onlines forms to 'intelligent', conversation-based data collection
Uniquely, this is done by leveraging the Conversational Form Design functionality in the product.
Through deployed Virtual Assistants the product efficiently gathers forms data across specialties and processes.
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EBO
EBO's solution automates the outreach and validation of patient waiting lists and provides detailed BI analytics to govern that process, The solution is available as both standalone and fully integrated to the EPR/ PAS.
Features include:
- automated, 2-way conversation
- multi-lingual
- multi-channel
- Power BI dashboards
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EBO
The EBO solution guides patients and visitors effectively, ensuring they have access to the right information or services at the right time. The product can handle:
- Service and department navigation
- Specialist referrals
- Educational resources
- Patient portal guidance
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EBO
The solution offers a 24x7 digital front door to clinical women's services, ensuring accessibility, education and inclusivity are at the centre.
Powered by conversational-AI, it offers omni-channel reach for the widest impact in the shortest time and helps join up services at ICB level.
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EBO
The EBO Appointment Management module offers a seamless and user-friendly interface, enabling patients to:
• View upcoming appointments
• Cancel appointments
• Reschedule appointments
• Receive notifications/ reminders about new appointments and changes,
• Ask general questions about appointment procedures
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EBO
EBO delivers a sophisticated Virtual Assistant designed to efficiently address general enquiries from patients, accessible through a wide range of communication channels.
The Virtual Assistant comprehends and responds to diverse questions, encompassing topics such as standard visiting hours, specific service-related enquiries, medical procedures, and the hospital's approach to care delivery.
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EBO
The e-Correspondence product offers hospitals a seamless and secure method to notify patients when new documents are added to their medical records.
Utilizing AI-driven automation and secure messaging protocols, an SMS containing essential (yet limited) information is sent to the patient, ensuring confidentiality while maintaining ease of access.
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EBO
Accurate demographic data collection is essential for hospitals to provide personalised care, understand their patient population, and allocate resources effectively.
The EBO solution:
- automates the process of updating patient demographic data
- collects essential age, gender, address, contact details
- identifies data inconsistencies or missing data
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EBO
A digital patient communications platform which uses conversational AI (chatbot), integration, workflow & BI components to automate patient- facing processes- increasing capacity and reducing costs.
Used for FAQs, Elective Recovery, Waiting List Validation, Reminders, Digital Letters, PIFU, Appointments, Self-Referral & Assessment, Consent to Treatment, PROMS/PREMS, etc. Enhances your patient portal.
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EBO
An EBO AI-powered Virtual Assistant for signposting, offering end user support and self-management. This will be another way to engage with service users that are not in crisis to support them with quick and easy way to access mental health support, 24 x 7.
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EBO
The Patient Surveys product enables healthcare providers to upload a list of patients into the EBO Platform, broadcast out to patients (via SMS, Email, WhatsApp), using automated chat to gather essential patient information.
EBO’s platform ensures that the survey questions are contextually relevant and easily comprehensible to patients.
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EBO
EBO's Intelligent Patient Portal (IPP) fuses automated conversational-AI, with traditional portal functionality for the best of both worlds.
This is a 2nd Generation Portal, surfaced via the NHS App or the Trust website.
Used for:
• Patient-led Appointments
• Information, Advice & Guidance
• Notifications
• Questionnaires
• Patient letters
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GOSS Interactive Ltd
Powerful no-code/low-code ‘CRM-lite’ customer transaction platform enabling public sector organisations to deliver rich and intuitive customer websites & portals for online service requests and case management. Delivers seamless end to end online processes, saving time, effort and money, whilst providing a single customer view and an excellent customer experience.
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Planon Ltd
Planon is a global provider of IWMS (Integrated Workplace Management System), CAFM (Computer Aided Facilities Management), CPIP (Connected Portfolio Intelligence Platform) software.
Our cloud platform optimises building performance through portfolio management, operations, and employee experience, integrating data from building systems, smart devices, and IoT sensors with analytics and workflow management
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Abavus.co.uk
Our My Council Services enterprise licence provides site-wide access to core licence and product modules on our platform. This enables a multi-channel online and native mobile customer self-service platform, and incorporating fully functional back-office modules. All of this is supported by sophisticated workflow and automation tools.
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Inform Communications Ltd
AI Virtual Assistants that support local/central government and public sector telephony channels. Human parity Natural Language Understanding and DTMF models enable citizens to self-serve 24/7. Seamless multi-lingual/deployment/continuity with chatbots, social-media and live chat channels. Full/partial Integration with client systems. We design, build, host and manage services or clients can self/manage.
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ICS.AI LTD
SMART Phone AI Assistants transform user engagement with personalised, efficient AI-powered phone support. By reducing inbound calls, waiting times and streamlining communication, staff are freed to focus on complex issues. SMART Phone leverages advanced speech recognition and natural language understanding to empower users with self-service, optimising the overall experience.