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Civica UK Limited
Civica’s Framework covers all aspects of MDM from readiness assessment, technology selection and implementation to establishing effective governance roles and processes to create Golden Records for a reliable Single View, including matching and survivorship rules plus workflow for data stewards. Single or multi-domain MDM for operational or analytical use cases.
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Civica UK Limited
Civica’s Framework covers all aspects of MDM from readiness assessment, technology selection and implementation to establishing effective governance roles and processes to create Golden Records for a reliable Single View, including matching and survivorship rules plus workflow for data stewards. Single or multi-domain MDM for operational or analytical use cases.
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Civica UK Limited
Using Power Platform Service within your organisation can avoid data egress and security concerns. Civica’s tried and tested approach will provide a strategy, framework, training and necessary tooling, including Centre of Excellence, to ensure maximum Return on Investment and benefits realisation within Power Apps, Power BI and Power Automate Development.
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Civica UK Limited
Civica’s proven framework includes rich set of reference models to accelerate production of data models (conceptual, logical, physical), relationship matrices, business glossaries plus data integration architectures for operational and analytical use cases. Civica Data Architects hold TOGAF and DAMA CDMP certifications and use Visio, ER-Studio, Sparx EA, ArchiMate modelling tools.
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Civica UK Limited
Civica’s proven framework will help you establish governance structures ensuring your data is effectively managed as a critical business asset. The governance framework includes maturity, change management, roles (data owners, stewards, custodians), responsibilities, literacy, training, education, communications, principles, policies, standards, processes, procedures, ethics, compliance (e.g., GDPR / DPA18 and ISO27001).
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Civica UK Limited
Proven framework-based approach, aligned with DAMA DMBoK, implements best practice Data Quality (DQ) tools, techniques, processes for ISO8000 compliance, enabling you to measure, monitor and improve quality of data. Civica works with you to define business and DQ rules and utilises most appropriate profiling and cleansing tools for your needs.
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Civica UK Limited
Provides a series of Microsoft Bot Framework extensions enabling rapid deployment of task conversational Chatbot applications. In-depth expertise in Microsoft LUIS and a wide range of API-based integration technologies enables conversational designs to scale for all Chatbot deployments with bespoke NLP and intent mapping where required.
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Civica UK Limited
Civica’s data academy can tailor formal training, mentoring and support to best meet your needs to upskill your team. Modules cover all aspects of data analysis and management, such as: Data Modelling & Engineering, Data Management, advanced SQL, Data Factory, Data Bricks (R, Python), Synapse, Power BI (DAX, Power Query).
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Civica UK Limited
A secure, end-to-end, legacy data and document migration and conversion service for cloud and on-premises data sources. Civica’s proven framework encapsulates industry best-practice to simplify, de-risk, accelerate the migration and conversion lifecycle from strategy development, planning, design, data profiling and cleansing, ETL implementation and testing, to live migration and reconciliation.
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Civica UK Limited
Using our proven methodology, Civica’s Microsoft Power Platform Business Transformation Service helps reimagine, streamline, automate and integrate processes for efficiency savings, customer service value-add and freeing bandwidth for innovation. The service includes strategy development, user research and baseline assessment, process re-engineering, change management, planning, implementation, integration, skills transfer and rollout.
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MADIGAN SOLUTIONS UK LIMITED
Consultancy services for identity and access management.
Identity fabric compliant governance solutions.
Specially designed 'quick start' packages aligned to common vertical requirements including user identity provisioning/governance for higher education/ public sector
Integrations with identity sources e.g. iTrent, Civica, SuccessFactors, Workday.
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Civica UK Limited
Our Data Discovery Service innovatively identifies structured, semi-structured, and unstructured data across organisations, streamlining the process and providing a comprehensive understanding of available data assets. Through dynamic visualisations, stakeholders intuitively grasp complex data relationships, fostering a culture of data-driven decision-making. Advanced analytics techniques uncover actionable insights, driving strategic decision-making.
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Civica UK Limited
This GDS/CDDO aligned Discovery helps reduce technical debt and extends the life of legacy applications by investigating the scope, feasibility and technical options for an application transformation or modernisation. Its scope covers CX, technology, data, process and people. Discovery outputs define scope, solutions, RAID, project plan for subsequent implementation project.
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Civica UK Limited
Identify how to maximise value from your legacy applications/start your app modernisation journey via cost-effective, low impact Healthcheck. Scope: user experience; resilience, availability, scalability, performance; maintainability, portability, extensibility, deployment; data quality/governance; accessibility/inclusion; connectivity/interoperability; security; hosting. Identifies key risks/issues, opportunities for improvement; providing prioritised recommendations/remediation actions.
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Civica UK Limited
Framework-based, change management services covering vision & benefits, culture, engagement, competency, change leadership that drive Buyer transitions and transformations. Addresses organisational, process or technology-related change by creating practical and effective change strategies, plans for mapping and managing change, roadmaps, blueprints, stakeholder engagement and mechanisms to track and realise quantifiable benefits.
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Civica UK Limited
Brings initial ideas to life by visualising concepts and interactions. UX designers collaborate with Buyer stakeholders to design a proof of concept, showcasing what your service could look like using wireframes/prototypes. Designers and developers gain a user-validated direction to work on, ensuring final product meets user expectations and stakeholder objectives.
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Civica UK Limited
Streamline data ingestion, processing and delivery with our data pipeline service. Utilising scalable and resilient pipelines, we ensure seamless data flow across systems, enabling real-time analytics and facilitating data-driven decision-making for organisations of all sizes. Implements robust data pipelines to streamline data workflows, enhance data quality, automation, drive operational efficiency.
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Civica UK Limited
Our GDS and CDDO aligned Discovery service is the first step in determining the purpose, scope, and viability of a digital service. It focusses on understanding user needs, motivations and goals and exploring potential technical solutions. Discovery outputs set the approach for subsequent Alpha and Beta implementation.
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Civica UK Limited
Our analytics experts ensure you get the best out of your Power BI implementation. Offering design, implementation, and managed services, for both new and existing solutions. We apply agile delivery methods to deliver self-service BI architectures, governance models, dashboards, visualisations, as well as DAX, Power Query and Power BI training.
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Civica UK Limited
Modernise your existing applications, addressing technical and security debt to improve digital service flexibility, usability, resilience, and efficiency. Application modernisation allows you to extend the lifetime of your legacy applications, reducing ongoing costs whilst extending functionality through application refactoring to reduce technical debt. Modernise to public or private cloud.
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Civica UK Limited
Ensure seamless, efficient migration of existing applications and digital services from on-premise/virtual infrastructure to cloud. An expert, comprehensive and robust migration approach, including analysis, design, enablement, platform setup and transition. Managed service and support capabilities ensure migrated services are managed under governance controls and realise cloud benefits throughout their lifetime.
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Civica UK Limited
Offers end-to-end solutions for designing, building, and maintaining data infrastructure including data lakes and warehouses. From data modelling and ETL processes to performance tuning and optimisation, data cleansing, pipeline development, we empower businesses to harness the full potential of their data assets for strategic insights, improved decision-making and organisational improvement.
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MANIFEST SOFTWARE SOLUTIONS LTD
We develop and fully support advanced integration solutions that ensure uninterrupted data flow between multiple systems, whether they are on-premise or cloud-based. Our services include comprehensive consultancy, software provision, and continuous support. We specialize in the integration of housing systems eg. Aareon, Capita, Civica, MIS, MRI, NEC, Salesforce and Microsoft.
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Civica UK Limited
Power Platform offers a low/no-code approach, allowing a more streamlined approach to build and deploy powerful business applications, automate common business processes and create user-friendly data-driven dashboards and reports.
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Civica UK Limited
Customised managed service for Azure and AWS Infrastructure-as-a-Service (IaaS), Platform-as-a-Service (PaaS), Software-as-a-Service (SaaS) via SLAs. Deploys SC-cleared staff ensuring security and compliance, automated provisioning and service configuration via DevOps tools, up to 24/7 service desk, support engineering. Monthly reporting, quarterly reviews on adoption, transition, projects, service monitoring, patching, configuration, optimisation.
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Civica UK Limited
Captures your organisation’s vision/needs and drives value/ROI from investment in Dynamics 365 (D365) by exploring what is possible using existing Dynamics 365 functionality; maps user needs/stories to existing functionality; produces actionable product backlog which can be implemented using three low risk discovery levels (Bronze, Silver, Gold), plus custom packages.
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Civica UK Limited
A data maturity assessment (DMA) that baselines current capabilities and derives actionable insights using either Data Management Association (DAMA) or Central Digital & Data Office (CDDO) frameworks. Defines current data maturity level by reviewing data environment e.g. As-IS data landscape, data assets and investigating data principles, policies, processes, standards, skills.
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Civica UK Limited
Optimise your data landscape with our Data Platform Implementation service. Build secure, scalable solutions tailored to your requirements in the cloud or on-premise. Leverage our expertise in data warehousing, data lakes, data quality, integration, governance, and analytics to become agile, data driven, unlocking insights and propelling your organisation’s growth.
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Civica UK Limited
Strategy to improve long term success and ROI of Dynamics 365 (D365) projects by advising on planning/discovery/implementation approach for a successful Dynamics 365 (D365) CRM implementation. Supports single citizen or customer view, to capture the right data for strategic insight, align vision with Dynamics 365 future roadmap and improve performance.
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Civica UK Limited
A managed support service, providing first to third line support for your entire Dynamics 365 digital workplace, Mon to Fri, 9am to 5pm, excluding bank holidays. Serves as the single point of contact to the user for the proactive management of incidents, requests and enhancements using ITIL best practice.