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793 results found

793 results found in Lot 2: Cloud software in the category Other CRM services

  • Individual Level Data - Demographic Propensity Models & Financial Lifestage Segmentation

    CACI LIMITED

    CACI datasets accessible via cloud based secure delivery portal, API, hosted data visualisation tools, hosted or cloud GIS platform; Ocean and Fresco. Augmented with this data, users can append individual level data to understand more about customers, residents, service users or the wider community

  • govDelivery Marketing Automation Platform

    GRANICUS-FIRMSTEP LIMITED

    govDelivery is a digital communications solution providing email marketing, campaigns, internal communications, text, two-way text, alerts, RSS and social media integration. govDelivery offers personalisation, automation, targeted messaging, high deliverability, best-in-class security, advanced analytics, customised templates and a network of 16 million+ UK subscribers to help organisations reach segmented audiences.

  • Cisco Webex Connect by Nasstar

    GCI NETWORK SOLUTIONS LIMITED

    Webex Connect is an Enterprise Cloud CPaaS (Communications Platform as a Service) platform that enables businesses to orchestrate and automate contextual, real-time interactions with their customers via digital channels including SMS, RCS, Email, Video, WhatsApp, Facebook Messenger. Webex Connect also offers live agent conversation capabilities and integrations with other systems.

  • Personalised Video from BT

    BT PLC

    Personalised Video offers a Video as a Service (VaaS) platform for generating millions of tailor-made, high-quality, and professional video scenes. Changing the way brands and healthcare organisations communicate with customers and patients - addressing them individually with a personalised video uniquely tailored to their needs.

  • Multi Channel Campaign Management

    MMG Mobile Marketing Group

    MMG offers messaging alert-services via Multi- Channel communication including: SMS, RCS, Whatapp, Apple Business Chat, Email, Voice. Alongside a Multi-Channel Campaign Manager. Renowned for security, we hold UKAS Accredited ISO-27001, ISO9001, Cyber Essentials, Cyber Essentials Plus, and Secure Digital Transactions Kitemark accreditations. MMG delivers unparalleled SMS messaging volume and reliability.

  • TransUnion - Living Together Fraud - CallTrace

    TRANSUNION INTERNATIONAL UK LIMITED

    TransUnion’s bespoke Living Together solution will allow you to identify Potential Undeclared Partners (PUPs) who have a financial link to the same residential address as an individual to prevent instances of ‘living together fraud’.

  • SmartCitizen Cloud Card Management System

    SmartCitizen Limited

    The Cloud Card Management System gives local authority staff the ability to manage the data life-cycle for a range of smart or non-smart cards for different Council service areas in a single management system. This includes workflow for new applications, renewals and replacements, and document and image uploads as required.

  • Survey software and feedback tool (Enterprise Feedback Management)

    BRIGHTWIRE TECHNOLOGY SERVICES LIMITED

    FRED: Feedback. Respond. Evaluate. Drive engagement. Organisations are increasingly seeking to connect with customers and engage with employees to measure satisfaction. With FRED you can create tailored, branched and multi-question two-way SMS based campaigns to increase response rates. Responses are saved and can be reported on for insight and action.

  • IDENTITY AND ACCESS MANAGEMENT SERVICE (IAMS)

    TEXUNA TECHNOLOGIES LTD

    Identity Provider (IdP) with Role-Based Access Control (RBAC) Lifecycle for enterprise authentication and authorisation. Secure API-driven access to any application with centralised IAM policies. Integrate identity information across user journey lifecycle for joiners, movers and leavers. OAuth and SAML-based Single Sign-On for behaviour tracking and attribute exchange between integrated systems.

  • IBM Watson AI Platform

    IBM UNITED KINGDOM LIMITED

    Get deep insights from your data, interact with customers and employees on their terms, and train your AI systems on the language of your industry. Infuse AI into your applications to make more accurate predictions, automate decisions and processes, and optimize your team’s time. https://www.ibm.com/watson/products-services

  • Investigation Management for Dynamics 365

    ITS COMPUTING LIMITED

    Investigations management built on Microsoft Dynamics 365 and hosted within the Azure cloud. Automation and digitisation of investigative processes, citizen interaction, escalation procedures, mobile working, reporting and BI. A simple UI and dashboard for staff to manage investigations, with a portal for mobile device submission and management.

  • Victim and Vulnerable Persons Case Management System

    CLARITAS SOLUTIONS LIMITED

    Empower case managers to support victims and vulnerable people at every stage of their journey. Secure, scalable, with UK GDPR and DPA Pt3 compliance. Quick and flexible deployment with no upfront costs. Full multi-agency working utilising cutting edge technology ensuring full UK Data Sovereignty for efficient, sustainable, and legal operations.

  • Inoapps SecurePass

    INOAPPS LIMITED

    SecurePass provides employees without a corporate email account a self-service option to reset Oracle passwords. Failed login attempts trigger a link to the SecurePass landing page. After validating personal information, a new password is generated without having to contact the IT Helpdesk.

  • OpenText Info Archive

    Konica Minolta Business Solutions (UK) Ltd

    InfoArchive is an enterprise archiving platform to secure and leverage application data (structured and unstructured). It enables legacy application retirement and decommissioning; optimisation of production environments; application data integration and re-use to support new users, cloud applications and analytics. Retention and compliance through easily accessible unified archive with reduced TCO.

  • Delaware - Microsoft Dynamics 365 Customer Service

    DELAWARE DIGITAL LLP

    Delaware specialise in the design, implementation, and support of Microsoft Dynamics 365 Customer Service. Leveraging the power of Dynamics 365, organisations can effectively manage case loads, automatically route case to agents, utilise GenAI powered responses to reduce time and cost to serve and deliver higher quality service to citizens.

  • Abavus - Highways and Street Lighting

    Abavus.co.uk

    Our Highways and Street Lighting defect and inspection management capability enables local authorities to fully manage their roads and street light assets digitally. Includes end-to-end mobile task management. Assets can be uploaded in bulk or individually for use in transactions and mobile inspections or observations.

  • WSO2

    Mitra Innovation

    As a WSO2 Platinum Partner, Mitra has spent well over a decade helping clients deliver integration, API management and IAM projects. We specialize in Open Banking (OB), Insurance, Financial Services, Healthcare and Telecommunications, and have applied WSO2 technology to the business problems and opportunities of our clients in 20+ countries.

  • ServiceNow Software License

    BRIGHT CONSULTING SERVICES LIMITED

    ServiceNow helps digitize and unify organizations so that they can find smarter, faster, better ways to make work flow. Bright Consulting is Elite ServiceNow Sales, Service and Technology partner, providing solutions across the full suite of ServiceNow products. The certified team advise on all ServiceNow platform needs.

  • NICE Robotic Process Automation (RPA)

    NICE SYSTEMS UK LIMITED

    NICE offers a full Advanced Process Automation (APA) platform. It delivers unattended Robotic Process Automation (RPA) and attended real-time employee assistance. The NICE Employee Virtual Attendant (NEVA) provides desktop guidance, compliance and automation in real-time, and NEVA Discover provides task mining, process mining & desktop analytics.

  • SaaS & PaaS

    DBAAS LTD

    We specialize in delivering SaaS solutions, which provide users with access to software applications online without requiring installation or maintenance. Using our PaaS offerings, developers can easily build, deploy, and manage applications efficiently, accelerating development cycles and fostering innovation.

  • Bespoke Software Development

    CREALIS LABS LTD

    Crealis Labs is a digital technology firm producing advanced software systems, throughout their whole lifecycle: planning, analysis, development, deployment and maintenance. Whether you need to upgrade your outdated systems, integrate your data sources, combine your software solutions, connect your applications, or build bespoke solutions, we deliver smarter & faster solutions.

  • Puzzel Case Management

    Puzzel Limited

    Puzzel Case Management is a Case/Ticket management tool that provides you with the ability to manage written interactions in a secure and efficient way. Each interaction in the queue is converted into a support ticket and assigned a unique case/ticket ID which is then distributed to the right person.

  • Keyfax Cloud

    Omfax Systems Ltd

    Designed for use in social housing, Keyfax is an intelligent first point of contact repairs and enquiries diagnostics tool. With a mobile friendly presentation, accessible 24/7 from any internet enabled device. Contact centre staff and customers can consistently manage a wide range of repair and tenancy enquiries.

  • Fire investigation case management software

    Orcuma Ltd

    Our Fire Investigation Case Management Software is designed to support fire services investigating fire incidents. By providing functionality for data collection, analysis, collaboration, and reporting, our software streamlines the fire investigation process and enhances the accuracy and efficiency of determining the cause and origin of fires.

  • Digital Experience Platform for Local Government

    IEG4 LIMITED

    IEG4’s Digital Experience Platform (DXP) for Local Government is a powerful, user-friendly solution designed for local authorities to enhance digital services. It integrates online forms, payments, self-service portals, web content management, automated workflows, and CRM. This enables councils to boost efficiency, cut costs, and provide a seamless digital experience.

  • Abavus - Booking and Appointment

    Abavus.co.uk

    Our Bookings and Appointments module allows a local authority to create any type of booking or appointment process (e.g. appointment with council benefits advisor, or booking a facility reservation). This module can be used with both customer-facing and internal processes.

  • OpenText Core Content for UK G-Cloud

    OpenText Corporation

    A SaaS content service built to power modern work. Core Content combines robust information governance with integrations to leading business applications including SAP, Salesforce, Microsoft, and Google Workspace. Organisations can maximise productivity, and accelerate business processes, by surfacing the right content to the right people at any time.

  • Bespoke software accessible via API/web interface

    AI TECHNOLOGIES LIMITED

    We offer bespoke software development services accessible through APIs and web interfaces, ensuring seamless integration with existing systems. Our solutions empower organizations to streamline processes and drive growth by delivering flexible, scalable, and innovative software tailored to their unique needs and requirements.

  • Data, Integration and Insight Services

    BAYTREE SOLUTIONS LTD

    Helping organisations achieve a single source of data through integration, removing the need to maintain multiple data sets. Providing reporting solutions to support corporate KPI's, Ombudsman and Regulatory outcomes including the Consumer Standards and Awaabs Law. Helping organisations to better understand their properties, tenants and accounts to support proactive services

  • Data Matching by Datactics

    DATACTICS LIMITED

    Datactics offers the powerful combination of Data Quality & Matching to enable public sector organisations to build a foundation of master data management. The powerful matching capabilities and exception management workflow help to more rapidly build a single view of citizens / businesses across multiple, disparate data sources.