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4013 results found

4013 results found in Lot 2: Cloud software in the category Customer relationship management (CRM)

  • Website Content Management for Local Government

    IEG4 Limited

    Headless web content management system separates content management from delivery, offering platform-independent presentation of content across multiple channels/devices. Provides multi-lingual capabilities and website personalisation, ensuring tailored experiences for diverse audiences. Provides foundation for accessible and responsive websites. Non-technical management tools, robust extensibility, integration focus all support seamless user journeys.

  • Single View of Debt

    Lateral

    Lateral has created the ultimate Single View of Debt platform -- useful for reporting, analytics, and collections. See all debt owed by a single customer in a single easy-to-use and configurable interface with integrations to all local authority legacy systems.

  • Stratiam

    Intergence Systems Limited

    Stratiam connects to all of your organisation's data via our proprietary API connectors. It then securely stores this data in a data warehouse from which this data can be queried. Best-in-class customisable data visualisations and dashboards are built against these datasets. AI machine learning can be layered for predictive analytics.

  • Property Asset and Planned Works Management with Mobile

    Asprey Solutions

    User-friendly solution providing comprehensive Decent Homes/Housing Quality assessments, planned maintenance cost projections, energy efficiency analysis and works planning with contract management. Mobile working for stock condition survey data collection and live works updates. Powerful BI transforms the quality and levels of available information leading to rapid payback for our customers.

  • Liberator Taxi Licensing

    Farthest Gate Limited

    The Liberator Taxi Licensing solution is a market leading module forming part of the Liberator suite of products.Liberator Taxi Licensing can be used independently of other Liberator products. It is very easy to set up, configure and use and offers clients and their customers great efficiencies.

  • Arcus Anti Social Behaviour

    Arcus Global Limited

    Arcus Anti Social Behaviour is a flexible and intuitive solution helping teams manage their caseload with flexible workflows for the handling of complaints, reports, investigation activities, enforcement, prosecution, and creation of related follow-on processes. Built on the Salesforce platform, the included mobile app supports full access and offline remote working.

  • Abavus - Blue Badge

    Abavus.co.uk

    Our Blue Badge capability enables local authorities to fully manage all Blue Badge processes digitally from a single system. (i) Badge applications, renewals, appeals, payments, and cancellations; (ii) badge reviews and query resolution by staff; (iii) reporting a lost, stolen, or fraudulent badge; (iv) reporting a change of circumstances

  • Infreemation - FOI, EIR and SAR case software

    Digital Interactive Ltd

    Infreemation is an advanced online cloud based application for processing FOI, EIR, and SAR requests. This module can process both FOI, EIR and SAR.

  • Powered by Neo: Move Home Solutions

    NEO TECHNOLOGY LIMITED

    Neo Technology's Move Home Solutions streamline the process of relocating tenants within housing communities. Our platform offers comprehensive support from application submission to logistics management, ensuring a smooth transition for tenants while optimising administrative workflows for housing authorities.

  • Amazon Connect

    Softcat Limited

    Amazon Connect is a self-service, cloud-based contact-centre service that makes it easy for any business to deliver better customer service at lower cost. The self-service graphical interface in Amazon Connect makes it easy for non-technical users to design contact flows, manage agents, and track performance metrics.

  • Digital Design & Build Services

    Panlogic Limited - Digital Engineering

    Information Architecture User Experience services. Content Management System (CMS) selection&implementation. Customer Relationship Management (CRM) selection&implementation Other systems integration Design concepts (look & feel) Design Templates (modules/pages) Front-end build (HTML/CSS) Back-end build (functionality/databases) Integration Testing/QA Hosting/deployment/go-live Training (admin/tech/end-user) & documentation Project/Programme Management BPSS and SC staff availability

  • Pegasystems Cloud Software - Intelligent Automation (IA)

    Pegasystems Limited

    Pega is a low-code platform for AI-powered decisioning and workflow automation. We enable organisations to get work done using apps that are secure, scalable, governed, and maintainable. We offer solutions for business process management, digital process automation, and customer/citizen engagement. Intelligent Automation and Intelligent Workflow Automation are central to Pega.

  • Flexible Workforce

    Liaison Financial Services Ltd

    Cloud software solution for temporary workforce management; all staff types and resourcing routes: Agency Direct Employment (Direct Engagement) facilitated via TempRE/STAFFflow, Standard Agency Placement, Internal Bank/External Collaborative Bank. Facilitates reduced temporary staff expenditure and administration, optimises financial control; governance; approvals; process efficiency. Roster interface/vacancy to payment including reporting/workforce intelligence.

  • Esuasive Housing Responsive Repairs

    Esuasive

    Esuasive Responsive Repairs is a core component of Esuasive Housing, a complete, modular, preconfigured solution for Housing Associations and Local Authority landlords, fully customisable and extensible, and built on the Microsoft Dynamics 365 and the Power Apps platform.

  • Access Proclaim

    The Access Group

    Proclaim is a cloud hosted case and practice management solution for law firms and legal services organisations. Proclaim integrates file management, document management, workflow, reporting, accounting, time recording, task and diary functions into one seamless tool.

  • Electronic Forms and Cloud-Based Processing System

    Victoria Forms

    Victoria Forms design specialised electronic forms solutions; providing libraries of 325+ online template eForms and Calculators for: Revenues, Benefits, Licensing, HMO, Environmental Health, Planning and more. eForms are tailored for corporate branding, provide in-form intelligence and data validation; plus options for PDF export, XML Automation, evidence capture, and payment integration.

  • Power Apps Management, Control and Maintenance

    Ceox

    Ceox helps organisations manage, control, and maintain their Microsoft Power Apps estate. Implementing a Centre of Excellence model, organisations can build line of business Power Apps with the reassurance they will be managed, controlled, and maintained. Deliver modern applications using Power Apps, Power Automate, Power BI and Power Virtual Agents.

  • Luciditi Digital PASS Cards

    Arissian Ltd

    The Luciditi is the First Digital Proof of Age Card certified by the UK’s national proof of age accreditation scheme, endorsed by the Home Office, the National Police Chiefs’ Council (NPCC) and the Security Industry Authority (SIA). It can be used for accessing Age related Services etc.

  • Remote Desktop Software

    ISL Online Ltd

    ISL Online is a trusted provider of secure and reliable remote desktop software solutions for businesses of all sizes. It is designed to make remote support and remote access easier, more efficient and more productive. The subscription includes support, training, concurrent licencing and is firewall friendly with a 99.99% uptime.

  • Microsoft Finance and Accounting Software

    TELEFÓNICA TECH UK BUSINESS APPLICATIONS LIMITED

    Microsoft provides advanced finance and accounting capabilities with Dynamics 365 Business Central. Automate your accounting and improve financial reporting with Microsoft’s most advanced accounting solution. Business Central is a complete business application providing operations as well as finance and accounting capability. It integrates seamlessly with the wider Microsoft suite.

  • PaySuite Agent Assisted Call Centre

    Eazy Collect Services Ltd

    Mediated card payment by telephone. PaySuite’s Payments Service which includes Income Management, Telephone Payments, Counter Receipting, Direct Debits, Mobile Payments, Open Banking and Online Store. Delivering integrated payment solutions for Local Government, Housing, Health and Education. Compatible with Revenues & Benefits, Civica, Northgate, TechnologyOne Adelante, ABS, WPM and Capita Integra.

  • C365Cloud Compliance Management System for Local Authorities

    Energy and Compliance Technology Ltd

    C365Cloud is designed to support organisations audit, manage, and improve their level of statutory compliance and FM inspections. The document repository can be accessed for all compliance certificates, reports, policies, procedure, CAD plans, O&M Manuals and lease documents, allowing organisations to proactively manage compliance and subsequent actions.

  • Public sector incident management

    Boomalert Ltd

    BoomAlert automates incident communication. Build bespoke communication workflows, meet requirements for critical events. Alerting workflows automate coordinated processes based on responses, time triggers, count triggers and escalation paths. Critical Alerting, Incident Management, Business Continuity, IT Monitoring, Machine-2-Machine Alerting, Event Management. ISO-27001, Cyber Essentials and Cyber Essentials Plus accredited.

  • Zoho Recruit: All-in-one Recruitment Software for Recruiting Agencies

    Zoho Corporation Limited

    Zoho Recruit is both a powerful talent acquisition system and a cutting-edge applicant tracking software that streamlines the hiring process for staffing agencies and Corporate/Internal HRs. Source best talent faster, track resumes and interviews efficiently, and never miss on a great hire.

  • Powered by Neo: Tenancy Addition

    NEO TECHNOLOGY LIMITED

    Neo Technology's Tenancy Addition solution leverages advanced automation and streamlined workflows, our solution ensures seamless tenant onboarding while maintaining compliance with regulatory standards and internal policies. From initial tenant profiling to lease agreement generation and ongoing communication, our platform optimises every aspect of the tenancy addition process.

  • Trustmarque SIP Trunks

    Trustmarque Solutions Limited

    Trustmarque SIP Trunks provide a flexible alternative to ISDN and are compatible with leading IP PBX brands in the UK. Compared to ISDN, SIP Trunks are cheaper, more flexible, and offer a robust business continuity service. They deliver enhanced features including; automatic fail-over, flexible SIP channels and inbound call control.

  • Salesforce Hyperforce Experience Cloud

    Softcat Limited

    Deliver citizen-first digital experiences. Build connected government interactive websites, self-service portals, and applications. Make it easy for citizens to submit forms, search knowledge, access their data and take action. Launch and adapt scaleable experiences fast using clicks or code and extend with a broad ecosystem of easy-to-use tools. SFDCHS2024GC14

  • Salesforce Hyperforce Service Cloud

    Arcus Global Limited

    Transform customer service with a single view of a customer's activity and tools for field service, messaging, bots, voice, social service and AI in workflow. Work faster and more productively across all channels on one platform making customer service frictionless, improving your efficiency and customer satisfaction whilst reducing costs. SFDCHA2024GC14

  • Barrier Networks Privacy, Security, and Third-party risk management (OneTrust)

    Barrier Networks

    This modular offering gives customers the visibility, automation and record keeping they need for the laws and frameworks that matter most to their compliance program

  • Omningage - Amazon Connect Agent/Supervisor Desktop and Reporting/Dashboards by SVL

    SVL Business Solutions Ltd

    Omningage Desktop is an enhancement to the standard services SVL can deploy through AWS to deliver Amazon Connect to a cloud Contact Centre. It comprises a comprehensive and customisable omnichannel agent CX interface, supervisor desktop and reporting dashboard package designed to lower call times and improve UX