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855 results found

855 results found in Lot 2: Cloud software in the category Instant messaging (IM) and chat

  • Cirrus Connect Contact Centre

    Cirrus

    Elevate public engagement with Cirrus's contact centre: AI-enhanced, omnichannel solutions seamlessly integrated with Microsoft Teams. Experience unparalleled communications across voice and digital channels with advanced AI automation, smart routing, analytics and WFM (Workforce Management). Effortlessly scalable, our CCaaS (Contact Centre as a Service) platform ensures end-to-end encryption and data sovereignty.

  • Innovative Language Processing

    DATASUMI LTD

    Datasumi's Cutting-Edge Language Processing Solutions are levelling-up the language processing field using Large Language Models (LLMs). We utilise LLMs to automate content creation tasks and implement chatbots for an enhanced customer support experience.

  • Pegasystems Cloud Software - Accelerated AI Adoption

    Pegasystems Limited

    Pega is a low-code platform for AI-powered decisioning and workflow automation. We enable organisations to get work done using apps that are secure, scalable, governed, and maintainable. We offer solutions for business process management, digital process automation, and customer/citizen engagement. Accelerated AI adoption is a key use of the platform.

  • GenAI-Powered Compliance Monitoring System

    DATASUMI LTD

    The GenAI-Powered Compliance Monitoring System is an advanced solution that utilises Generative AI to simplify regulatory compliance assessments, audit processes, and evaluations of policy adherence for government agencies. We leverage sophisticated AI technology; this system transforms governance practices by automating tasks that typically require significant manual effort.

  • Cloud Omnichannel Contact Centre Platform

    Connex One

    Connex One Ltd provides and develops cloud-based Software as a Service Omnichannel Contact Centre Solutions. Our customers an therefore rely on the Connex One platform to deliver consistently excellent service to you and their customers, with service being accessible from any location, at any time, as required.

  • PixselChat

    Microlink PC (UK) Ltd

    PixselChat software offers real time translated conversational communication in over 50 different languages and allows users to communicate with each other without needing to know the other users’ language. PixselChat removes language as a barrier to communication.

  • Insight - 8x8 XCaaS (eXperience Communications as a Service) Platform

    Insight

    8x8 XCaaS delivers UCaaS, CCaaS and CPaaS services from VoIP telephony (X-Series X1), full voice, chat, and video collaboration (X4) up to contact centre (X8). 8x8’s omnichannel contact centre includes skills-based routing, self-service automation, conversational AI, media recording, analytics and dashboard reporting, customisable wallboards, quality management and open API integration.

  • Instant messaging (IM) and chat

    Transputec Limited

    We offer comprehensive services in designing, implementing, and supporting instant messaging and online meeting systems using Microsoft Teams or Cisco Webex. Our solutions ensure seamless collaboration, enhanced productivity, and robust security tailored to your business needs. Contact us to transform your communication infrastructure

  • UK Sovereign Symmetric Key Management - Arqit

    Nine23

    UK Sovereign Managed Cloud PaaS for Symmetric Key Management (Arqit - SKA(PaaS)™). Secure by design, it hardens cyber security across the network and data communications by generating symmetric encryption keys between end-points. Manage individual and group key sessions with policy enforcement. Supports existing encryption algorithms to layer into existing network.

  • Hosted PBX

    Six Degrees Technology Group Limited

    XCaaS supports Unified Communications services through 8x8’s X Series user plans (X1-X4), offering telephony, voicemail, messaging, group chat, video meetings, call recording, AI-powered analytics, internet fax and more. Each user licence includes a calling plan that provides zone-based unmetered calling to domestic and international destinations.

  • Barrier Networks Secure Browser / Remote Browser Isolation (RBI ConcealBrowse)

    Barrier Networks

    Protecting users against modern web based cyber attacks such as phishing and credential theft.

  • Verint Engagement Data Management (EDM)

    Verint Systems Inc.

    Verint Engagement Data Management (EDM) provides a platform on which many organisations are basing their entire engagement data management strategy, leveraging EDM’s unified and normalised view of all engagements across all channels to make sound, data-driven decisions that drive success.

  • Mahara

    TDM Open Source Software Services

    Mahara Annual Annual Cloud Hosting and Remote Backup Service.

  • Google Workspace

    Ve3 Global Ltd

    Google Workspace is Google’s secure productivity and collaboration platform, giving teams of all sizes the tools they need to get everything done, all in one place. The cloud-based IT system means your teams can work and collaborate effectively no matter where they are.

  • AI-Powered Document Analysis (Managed Service)

    DATASUMI LTD

    AI-Driven Document Analysis is an innovative service that will improve your approach to manual document analysis. This service streamlines manual tasks utilising advanced generative AI algorithms, greatly enhancing efficiency when managing extensive documents. Discover unmatched convenience and productivity with AI-Driven Document Analysis today.

  • Fusion - Mitel Managed Cloud Contact Centre Service

    Charterhouse Voice & Data

    Mitel Cloud Contact Centre service enabling digital transformation, IPT, VoIP, collaboration, customer experience, social media, IVR, automation, Artificial Intelligence, Google AI, analytics, compliance, security, mobility, scale, flexibility, 24x7 monitoring, 99.99% SLA, IoT, CRM, API integration, Microsoft Teams Integration, cost per user per month.

  • Colt Intelligent Communications (CIC)

    CenturyLink Communications UK Limited

    CIC offers a way to activate PSTN dialling to Cloud services such as: - Teams Operator Connect and Direct Routing - Zoom Provider exchange - Genesys BYOC - Twilio BYOC It also offers Microsoft Licenses, Luware CCaas, CloudFAX, premise hardware and the professional services and ecosystem.

  • Gemini for Google Workspace Business

    Levett Consultancy Ltd

    Gemini for Google Workspace Business is for Small businesses, teams, and those just getting started with generative AI. Gemini empowers teams to streamline tasks, enhance professionalism, and unleash creativity. Conduct insightful research, craft impactful communications, and generate stunning visuals – all within your familiar Google Workspace tools.

  • Cloud Apps - Facility Management

    Digital Interactive Ltd

    With the automation of data for everyday tasks and easy access to all FM data in one place, you can make informed decisions and ensure that planned and reactive maintenance is completed on time, to budget and compliant. Take control with innovative facilities management software that helps you

  • Inclusive

    RESEARCH GRID LTD

    Inclusive is a complete smart patient, community engagement sourcing, and management platform for the early trial preparation phase. It eliminates the most common bottlenecks in engagement and automates manual processes. Inclusive automates expansion of network resources, manages key partners, automates data collection and reporting, streamlines training, and integrates DE&I practices.

  • SMART: AI Ward Assistant

    ICS.AI LTD

    The SMART AI Ward Assistant revolutionises nursing efficiency by automating routine clerical tasks with a natural language interface. This innovative tool significantly reduces documentation errors and nurse frustration by saving over two hours per shift, allowing ward staff to focus more on patient care.

  • Trustmarque Cloud Collaboration Service

    Trustmarque Solutions Limited

    Provision of a full range of collaboration products, solutions and services for user communication, ideation, content creation and productivity activities.

  • Abavus - Mobile Working

    Abavus.co.uk

    Our Mobile Working capability (branded as MobileOps) provides an all-in-one application for every council mobile worker, functioning as a mobile task management and back-office solution. The app is fully native (offline-capable), and is available on iOS and Android.

  • Horizon UCaaS and Contact CCaaS

    Arrow Business Communications Limited

    Horizon is a hosted UCaaS Platform providing features such as; voice/video conferencing, IM, presence, desktop and file sharing, integration with CRMs and IP telephony (VoIP). Operated through handsets, mobile or desktop apps. Web/App interfaces allow realtime access and changes to the many features available on a user basis

  • Digistaff; Single Person Discount Review

    Delta 4 Services Limited

    Digistaff's Single Person Discount (SPD) Review provides councils with an effective, low cost means of eliminating fraud and error across their SPD database. Done through intelligent data matching and analysis and updated using our DigiStaff Virtual Workforce, leaving the council with little or no work to undertake.

  • Fusion - 8x8 Voice for Microsoft Teams

    Charterhouse Voice & Data

    An intuitive, Direct Routing-as-a-Service solution, based on Azure, seamlessly integrates native PSTN calling into Microsoft Teams through the 8x8 XCaaS platform. It offers access to local PSTN replacement in nearly 60 countries. 8x8 calling plans offer various unmetered outbound calling choices for up to 48 international destinations.

  • Nexus Microsoft Teams

    Nexus Open Systems Ltd

    Microsoft Teams from Nexus is an enterprise-ready Intelligent Communications platform that delivers a hub for teamwork in Microsoft 365. Threaded and persistent chat; Effectively deliver team meetings, live stream and conference calling; Make, receive and transfer calls. Microsoft Teams offers reliable and flexible Intelligent Communications enabled by the Microsoft Cloud.

  • Microsoft365 licensing

    Redinet Ltd

    To supply Microsoft365 Licensing across the modern workplace portfolio

  • ImproveWell

    ImproveWell LTD

    ImproveWell is an award-winning real-time feedback solution for continuous improvement and everyday innovation in healthcare. Giving everyone a voice 24/7 and harnessing the collective intelligence of the healthcare workforce and wider stakeholders, ImproveWell helps your organisation to improve staff experience and the quality of patient care from the ground up.

  • Insight - 8x8 Operator Connect for Microsoft Teams

    Insight

    A purpose-built solution, certified through the Microsoft Operator Connect program, that quickly enables native PSTN connectivity in Microsoft Teams and increases admin efficiency. The service is powered by the 8x8 XCaaS platform to provide reliable and flexible calling options and DID numbers for Microsoft Teams Phone users in 20 countries.