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Cirrus
Elevate public engagement with Cirrus's contact centre: AI-enhanced, omnichannel solutions seamlessly integrated with Microsoft Teams. Experience unparalleled communications across voice and digital channels with advanced AI automation, smart routing, analytics and WFM (Workforce Management). Effortlessly scalable, our CCaaS (Contact Centre as a Service) platform ensures end-to-end encryption and data sovereignty.
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DATASUMI LTD
Datasumi's Cutting-Edge Language Processing Solutions are levelling-up the language processing field using Large Language Models (LLMs). We utilise LLMs to automate content creation tasks and implement chatbots for an enhanced customer support experience.
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Pegasystems Limited
Pega is a low-code platform for AI-powered decisioning and workflow automation. We enable organisations to get work done using apps that are secure, scalable, governed, and maintainable. We offer solutions for business process management, digital process automation, and customer/citizen engagement. Accelerated AI adoption is a key use of the platform.
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DATASUMI LTD
The GenAI-Powered Compliance Monitoring System is an advanced solution that utilises Generative AI to simplify regulatory compliance assessments, audit processes, and evaluations of policy adherence for government agencies. We leverage sophisticated AI technology; this system transforms governance practices by automating tasks that typically require significant manual effort.
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Connex One
Connex One Ltd provides and develops cloud-based Software as a Service Omnichannel Contact Centre Solutions. Our customers an therefore rely on the Connex One platform to deliver consistently excellent service to you and their customers, with service being accessible from any location, at any time, as required.
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Microlink PC (UK) Ltd
PixselChat software offers real time translated conversational communication in over 50 different languages and allows users to communicate with each other without needing to know the other users’ language. PixselChat removes language as a barrier to communication.
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Insight
8x8 XCaaS delivers UCaaS, CCaaS and CPaaS services from VoIP telephony (X-Series X1), full voice, chat, and video collaboration (X4) up to contact centre (X8). 8x8’s omnichannel contact centre includes skills-based routing, self-service automation, conversational AI, media recording, analytics and dashboard reporting, customisable wallboards, quality management and open API integration.
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Transputec Limited
We offer comprehensive services in designing, implementing, and supporting instant messaging and online meeting systems using Microsoft Teams or Cisco Webex. Our solutions ensure seamless collaboration, enhanced productivity, and robust security tailored to your business needs. Contact us to transform your communication infrastructure
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Nine23
UK Sovereign Managed Cloud PaaS for Symmetric Key Management (Arqit - SKA(PaaS)™). Secure by design, it hardens cyber security across the network and data communications by generating symmetric encryption keys between end-points. Manage individual and group key sessions with policy enforcement. Supports existing encryption algorithms to layer into existing network.
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Six Degrees Technology Group Limited
XCaaS supports Unified Communications services through 8x8’s X Series user plans (X1-X4), offering telephony, voicemail, messaging, group chat, video meetings, call recording, AI-powered analytics, internet fax and more. Each user licence includes a calling plan that provides zone-based unmetered calling to domestic and international destinations.
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Barrier Networks
Protecting users against modern web based cyber attacks such as phishing and credential theft.
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Verint Systems Inc.
Verint Engagement Data Management (EDM) provides a platform on which many organisations are basing their entire engagement data management strategy, leveraging EDM’s unified and normalised view of all engagements across all channels to make sound, data-driven decisions that drive success.
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TDM Open Source Software Services
Mahara Annual Annual Cloud Hosting and Remote Backup Service.
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Ve3 Global Ltd
Google Workspace is Google’s secure productivity and collaboration platform, giving teams of all sizes the tools they need to get everything done, all in one place.
The cloud-based IT system means your teams can work and collaborate effectively no matter where they are.
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DATASUMI LTD
AI-Driven Document Analysis is an innovative service that will improve your approach to manual document analysis. This service streamlines manual tasks utilising advanced generative AI algorithms, greatly enhancing efficiency when managing extensive documents. Discover unmatched convenience and productivity with AI-Driven Document Analysis today.
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Charterhouse Voice & Data
Mitel Cloud Contact Centre service enabling digital transformation, IPT, VoIP, collaboration, customer experience, social media, IVR, automation, Artificial Intelligence, Google AI, analytics, compliance, security, mobility, scale, flexibility, 24x7 monitoring, 99.99% SLA, IoT, CRM, API integration, Microsoft Teams Integration, cost per user per month.
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CenturyLink Communications UK Limited
CIC offers a way to activate PSTN dialling to Cloud services such as:
- Teams Operator Connect and Direct Routing
- Zoom Provider exchange
- Genesys BYOC
- Twilio BYOC
It also offers Microsoft Licenses, Luware CCaas, CloudFAX, premise hardware and the professional services and ecosystem.
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Levett Consultancy Ltd
Gemini for Google Workspace Business is for Small businesses, teams, and those just getting started with generative AI. Gemini empowers teams to streamline tasks, enhance professionalism, and unleash creativity. Conduct insightful research, craft impactful communications, and generate stunning visuals – all within your familiar Google Workspace tools.
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Digital Interactive Ltd
With the automation of data for everyday tasks and easy access to all FM data in one place, you can make informed decisions and ensure that planned and reactive maintenance is completed on time, to budget and compliant. Take control with innovative facilities management software that helps you
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RESEARCH GRID LTD
Inclusive is a complete smart patient, community engagement sourcing, and management platform for the early trial preparation phase. It eliminates the most common bottlenecks in engagement and automates manual processes.
Inclusive automates expansion of network resources, manages key partners, automates data collection and reporting, streamlines training, and integrates DE&I practices.
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ICS.AI LTD
The SMART AI Ward Assistant revolutionises nursing efficiency by automating routine clerical tasks with a natural language interface. This innovative tool significantly reduces documentation errors and nurse frustration by saving over two hours per shift, allowing ward staff to focus more on patient care.
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Trustmarque Solutions Limited
Provision of a full range of collaboration products, solutions and services for user communication, ideation, content creation and productivity activities.
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Abavus.co.uk
Our Mobile Working capability (branded as MobileOps) provides an all-in-one application for every council mobile worker, functioning as a mobile task management and back-office solution. The app is fully native (offline-capable), and is available on iOS and Android.
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Arrow Business Communications Limited
Horizon is a hosted UCaaS Platform providing features such as; voice/video conferencing, IM, presence, desktop and file sharing, integration with CRMs and IP telephony (VoIP). Operated through handsets, mobile or desktop apps. Web/App interfaces allow realtime access and changes to the many features available on a user basis
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Delta 4 Services Limited
Digistaff's Single Person Discount (SPD) Review provides councils with an effective, low cost means of eliminating fraud and error across their SPD database. Done through intelligent data matching and analysis and updated using our DigiStaff Virtual Workforce, leaving the council with little or no work to undertake.
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Charterhouse Voice & Data
An intuitive, Direct Routing-as-a-Service solution, based on Azure, seamlessly integrates native PSTN calling into Microsoft Teams through the 8x8 XCaaS platform. It offers access to local PSTN replacement in nearly 60 countries. 8x8 calling plans offer various unmetered outbound calling choices for up to 48 international destinations.
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Nexus Open Systems Ltd
Microsoft Teams from Nexus is an enterprise-ready Intelligent Communications platform that delivers a hub for teamwork in Microsoft 365. Threaded and persistent chat; Effectively deliver team meetings, live stream and conference calling; Make, receive and transfer calls. Microsoft Teams offers reliable and flexible Intelligent Communications enabled by the Microsoft Cloud.
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Redinet Ltd
To supply Microsoft365 Licensing across the modern workplace portfolio
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ImproveWell LTD
ImproveWell is an award-winning real-time feedback solution for continuous improvement and everyday innovation in healthcare. Giving everyone a voice 24/7 and harnessing the collective intelligence of the healthcare workforce and wider stakeholders, ImproveWell helps your organisation to improve staff experience and the quality of patient care from the ground up.
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Insight
A purpose-built solution, certified through the Microsoft Operator Connect program, that quickly enables native PSTN connectivity in Microsoft Teams and increases admin efficiency. The service is powered by the 8x8 XCaaS platform to provide reliable and flexible calling options and DID numbers for Microsoft Teams Phone users in 20 countries.