-
INTUITY COMMUNICATIONS LIMITED
An enterprise-level, omnichannel cloud contact centre solution designed to enhance collaboration with agents and elevate customer experiences. It features skills-based routing, supports various digital and voice channels seamlessly, provides customer journey analytics, and incorporates conversational AI for self-service tasks and automated call management.
-
MELISSA DATA LTD.
Melissa Geocode solutions convert addresses into geocodes (latitude and longitude coordinates). Providing precise rooftop geocodes for 95% of all physical addresses in the U.K., U.S. as well as 240+ countries around the world. Our unique parse and matching algorithms fix errors and complete addresses that have missing or invalid components.
-
INTEGRATED SKILLS LIMITED
Cloud-based waste & streets platform with easy-to-use, next-gen incab navigation & service verification, mobile apps, job and performance management (including automated alerts), integration APIs to CRM, finance, weighbridge, etc. Applied to all services including trade waste.
Route optimisation software for strategic modelling, and creation of detailed, optimised, balanced driving routes.
-
IBM UNITED KINGDOM LIMITED
IBM® Observability by Instana provides enterprise observability to improve application performance management and accelerate CI/CD pipelines no matter where applications reside – public cloud, private cloud, hybrid cloud, on premises, IBM Z® and more. With IBM® Observability by Instana, users can combine APM with automation capabilities.
-
BOOMALERT LIMITED
Remote Monitoring service provides monitoring without needing a separate app or device. Seamlessly integrates and swiftly deploys to lone workers, vulnerable individuals, and remote or high-risk environments, ensuring quick accessibility. Ideal for lone workers, remote employees, vulnerable persons, student safety, and high-risk occupations.
ISO-27001, Cyber Essentials, and Cyber Essentials Plus.
-
Solvares Field Service
Real-time dynamic appointment scheduling and route optimisation software for field service and mobile workforce management. Schedule repairs, compliance inspections, voids, surveys, visits for operatives across housing, facilities, healthcare and public sector. Mobile worker job management application and customer self-service appointments and arrival tracking. Integration to CRM, Housing/Repairs Management systems.
-
BUILDEMPIRE LIMITED
BuildEmpire, a Totara platinum partner, offers Totara Learn, Engage, and Perform, trusted by 69 NHS Trusts and 100s of public sector bodies.
Leveraging Totara’s ecosystem, we provide adaptable and scalable solutions, offering out-of-the-box or bespoke projects with a focus on enhancing Totara for the UK public sector.
-
BOOMERANG I-COMMS LTD
An intelligent platform to automate appointment management using our patented threading technology for 2-way messaging. We make it easy to manage appointments and integrate with your booking system / schedule. SMS, EMAIL AND IVR used to set, remind and cancel appointments. ISO-27001, Cyber Essentials and Cyber Essentials Plus accredited
-
VE3 GLOBAL LTD
VE3 boasts extensive expertise in deploying Oracle Analytics Cloud solutions and is adept at assisting in the planning, adoption, and integration of Oracle ERP Cloud. Our established methodologies and standardized tools streamline and expedite the implementation process while mitigating risk.
-
AMX SOLUTIONS LIMITED
AMX Enterprise is a one-stop asset management solution. Hold a comprehensive inventory of all assets, with customisable interfaces for each asset type (Structures, Flood, Highways, Street-Lighting and more). Manage inspection and maintenance regimes and respond to defects / incidents and enquiries efficiently. Spatially enabled with mobile working and intuitive reporting.
-
VE3 GLOBAL LTD
We provide envisioning, planning, configuration, training & support services to assist customers in deploying, maintaining and adopting Microsoft Project Online or Microsoft Project for the Web. Our services cover Microsoft Project Professional, Project Server, Project Online, Project for the Web, Power Automate, PowerBI, Office 365 and migration.
-
Stribe
Stribe is a staff survey and employee voice platform, paired with an expert people science team. We make a significant difference for the organisations we work with, improving employee voice, enhancing culture, and providing valuable insights that create a great place to work.
-
Peoplesafe
Lone worker services from Peoplesafe protect local government employees working alone in over half of the UK’s Councils. Alarms raised through lone working devices, safety apps and body cameras are professionally managed by our 24/7/365 control centre. Protect all roles within the Council using the widest solution range from Peoplesafe.
-
ARCUS GLOBAL LIMITED
Transform customer service with a single view of a customer's activity and tools for field service, chatbots, CTI, social service and AI. Work faster and more productively across channels including phone, email, webchat, and social media, making customer service frictionless, improving your efficiency and customer satisfaction whilst reducing costs. SFDC2022GC13
-
GROUP ED LIMITED
GroupEd offers a cloud-based school management information system (MIS) designed for simplicity and efficiency. Streamline your administrative tasks, enhance communication, and access insights for improved decision-making.
-
CDW LIMITED
Spot by NetApp provides automated cost optimisation for cloud compute resources, including FinOps-as-a-Service, spot instances, right-sizing, Kubernetes optimisation and much more.
Spot's automated platform is easy to adopt, requires no regular management and uses native cloud resources, freeing engineer and FinOps teams' time.
-
BOTTOMLINE PAYMENT SERVICES LIMITED
Confirmation of Payee (CoP) for Business allows compliance with Direct Debit Scheme rules and helps minimise the risk of payment fraud by verifying the ownership of bank accounts, identifying inconsistent and incorrect data, and reducing the potential for misdirected and failed or misdirected payments. Payer name verification paperless direct debits.
-
NTT DATA BUSINESS SOLUTIONS LIMITED
Ingentis have developed Org.Manager, which can be used extensively and which enables the automated creation of custom organisational charts and visualisation of HR data in various forms for visual HR controlling. It also includes a feature for modelling and scenario planning facilitating reorganisations and org design activities.
-
SVL BUSINESS SOLUTIONS LIMITED
Calabrio Workforce Management enables accurate Forecasting, Scheduling and Intraday Management of your workforce in the front and back office to ensure SLAs are met , empower agents and improve Employee Engagement.
SVL's WFM Practice offers a Consultancy and Support to help you leverage investment made in the shortest possible time.
-
Security Software Solutions Ltd (S3 Ltd)
Drata is a security/compliance automation platform that continuously
monitors and collects evidence of your security controls, while
streamlining workflows to ensure audit-readiness. It’s an all in one GRC
platform, integrating with all your SaaS services to bring compliance
status of all your people, devices, assets, and vendors into one
place.
-
FormusPro
FormusPro is a certified Microsoft Partner who specialises in the implementation, configuration and development of software, primarily on the Microsoft Dynamics 365 (D365) platform. In addition, we also offer data migration, system integration, continuous system development, software licensing, consultancy, training, training documentation and support.
-
CAPTURE STROKE LIMITED
Capture Stroke enables you to build and take ownership of a
live stroke registry, providing reliable and timely analytics
and care alerts. Proven to improve patient outcomes by ensuring that strokes are identified sooner, allowing clinicians to deliver better,
more-timely, evidence-based stroke care
-
FUJITSU SERVICES LIMITED
Fujitsu has deep experience in implementing Oracle Analytics Cloud solutions and is well-positioned to help you plan, adopt and integrate Oracle ERP Cloud. Our proven methodologies and standardised tools simplify and accelerate the implementation process while minimising risk.
-
INNAXYS LTD
End-to-end solution for organisational training management, from course creation to scheduling, booking, and delivery of all training types including practical, classroom, e-learning. Create curricula, competency profiles, manage accreditations and operational qualifications, including specialist competencies for emergency services. Generate standardised safety briefs and risk assessments. Integrated corporate and statutory compliance reporting.
-
MEDSU LTD
Web-based 24/7 access software, supporting NMC requirements for Nursing & Midwifery Appraisal and Revalidation. Role based workflows to facilitate Appraisal and Revalidation management. Highly advanced feature rich system with built in video calling and recording. Includes iOS/Android Apps.
-
Learning Pool
Difficult workplace conversations are uncomfortable to have, and can have serious HR, legal, and performance implications. Experienced professionals know conducting them successfully takes practice. AI Conversations is a breakthrough Generative AI capability allowing users to practice conversations with an AI-powered character, receive convincing, conversational responses, and detailed, personalised feedback.
-
INSIGHT DIRECT (UK) LTD
XCaaS supports Unified Communications services through 8x8’s X Series user plans (X1-X4), offering telephony, voicemail, messaging, group chat, video meetings, call recording, AI-powered analytics, internet fax and more. Each user licence includes a calling plan that provides zone-based unmetered calling to domestic and international destinations.
-
HYPER TALENT SOLUTIONS LTD
Hyper Talent Solutions provides Chrome - Scratch, a visual programming tool designed for education. It empowers students to learn coding through creative projects like interactive stories, games, and animations. By offering Scratch on Chromebooks, educators can teach computational thinking and problem-solving in a fun and accessible way.
-
PANACEA APPLICATIONS LIMITED
Project management, scheduler, resource planner, file storage, task and time management. Performance and progress monitoring against timelines, budgets and KPIs. Organise workflow with automated administration, clear overview, milestones, drill-down and analysis options. Real-time reporting, audit trail and GDPR Compliant. Engage in strategy and logistics. Collaborate with colleagues, suppliers and contractors.
-
SOFTCAT PLC
Generate web pages, forms, guided processes and public-facing services meeting accessibility obligations. Utilising GDS HTML and CSS with Web Components from Salesforce for Experience and Flow Builder
IMPORTANT: You (not Salesforce) are responsible for the Service Standard; this solution assists with compliance but not commit to meeting any standard. SFDCS2024GC14