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Hootsuite Inc
Track agents' availability (away states)
Monitor performance in real time
Set SLAs
Track conversation actions with audit trails
Give agents real-time insights
Create custom metrics reports
Detect a contact's language in Inbox 2.0
Connect a chatbot to Inbox 2.0
Convert calls to messages (WhatsApp IVR deflection)
Connect with Zendesk
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BCN GROUP LTD.
Empower the entire public sector with Dynamics 365 Business Central, revolutionizing service delivery, financial management, and citizen engagement.
BCN provide consultancy, development, migration & modernization services for Dynamics 365 Business Central, Business Central On-Premises, & NAV.
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CORE TECHNOLOGY SYSTEMS (U.K.) LIMITED
Core sales capabilities , including lead and opportunity management, product, price list, and order management, sales group management functionality. Also includes rights to Unified Service Desk, Microsoft Social Engagement, Voice of the Customer, Mobile Offline Sync, Gamification, and Microsoft PowerApps capabilities. https://www.microsoft.com/en-gb/dynamics365/sales
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CINOS LIMITED
Cinos Mobile, underpinned by EE, offers SIM cards for use by mobile / smartphones, tablets, PCs and IoT devices, or any other device that requires a mobile connection, together with a tailored range of subscription services including pay-per-use voice minutes, SMS and data, or bundled/all-inclusive voice minutes, SMS and data.
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NAIMURI LIMITED
Our user researchers provide expertise in working with users (through interviews, surveys, workshops and focus groups) to understand their needs, pain points and ambitions to inform high-quality software design.
Our UX designers create meaningful experiences for users, resulting in effective and enjoyable products which achieve business value for customers.
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PLACECUBE LIMITED
Modern, flexible, scalable intranet enabling colleagues and partners across teams, departments, and external organisations to connect, communicate and collaborate. Improve employee engagement and increase productivity with an intuitive, personalised experience. Role-based permissions, enterprise search and easily usable tools enable speedy discovery of information, two-way communication, and knowledge sharing.
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IBI Group UK Ltd
CurbIQ is a cloud-based solution for digitising and managing kerbside, road, and parking regulations. It centralises all types of digital Traffic Regulation Orders (permanent, temporary, experimental, special events, off-street) within a single GIS platform, streamlining the drafting, consultation, and approval processes while ensuring compliance with the DfT’s D-TRO data requirements.
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CDW LIMITED
Mimecast helps companies protect their employees, intellectual property, customer data, and brand reputations by providing comprehensive, cloud-based security and compliance solutions that mitigate risk and reduce the cost and complexity of creating a cyber-resilient organization
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ESRI (UK) LIMITED
ArcGIS Online from Esri UK is a secure, hosted geographic information system (GIS) in the cloud. Create and share digital maps, spatial applications and location analytics services. Use your own data, open data, documents, images and other information. Access from Web browser, smartphone, tablet, Excel and other business intelligence tools.
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EPACCSYS LTD
Accounting systems provider Epaccsys have been supplying Accounting systems and Accounting solutions for over 15 years with Epicor Accounting software. The full suite of accounting modules available can be extended to include Distribution ERP, Supply Chain Management ERP and Project Management/Accounting ERP.
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AXIANS NETWORKS LIMITED
iboss is a cloud based Secure Web Gateway platform. iboss utilises containerised cloud architecture allowing customers to migrate from legacy appliances, maintaining 100% dedicated IP address space in the cloud. PDNS intergration, and admin created GDPR Zones UK datacentres. Includes Core Filtering, Malware detection and Data Loss Prevention as SaaS
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BLUETEQ LIMITED
The Synchroteq system allows the user to manage multiple commissioner services such as PALs, Complaints, Serious Untoward Incidents, GP Clinical Feedback, MP Questions, Continuing Healthcare and the latest Patient Safety Incident Reporting Framework in a single system across multiple areas/places.
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NOVOVILLE LIMITED
Our solution allows you to design your own chatbots, and deploy them on multiple interfaces without having to get an IT professional involved.You can deploy the chatbots on many different channels: your website or a partner’s, your app or the dedicated Novoville mobile app, even on Facebook Messenger or WhatsApp.
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CHARTERHOUSE VOICE & DATA LIMITED
Liberty Converse CX is an AI powered advanced omnichannel contact centre as a service (CCaaS) solution. Converse CX enables the management and reporting of customer engagements using telephony, email, chat, SMS, and social channels, with multiple ways to connect the contact centre depending on your requirements.
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COMMIFY UK LIMITED
Using the Esendex SMS and WhatsApp portal, you can market and send campaigns to your customers, sending bespoke SMS and WhatsApp offers or thousands/millions of standard SMS. Use SMS shortcodes and keywords to track campaigns, giving real-time feedback on the success.
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ZESTY LIMITED
Zesty is a patient engagement platform that transforms interactions between patients and care teams. Through integration with most leading PAS/EPR/Diagnostic systems it provides smart appointment management, paperless letters, targeted questionnaires, timely patient information, and integrated video consultations leading to clinical workflow efficiencies and enhanced patient engagement along entire care pathways.
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STERLING COMPUTERS CORPORATION (UK) LTD
Our service provides essential Microsoft products like Microsoft 365, GitHub, Windows, MS SQL, and Microsoft Teams, fostering communication, collaboration, and productivity. With robust security and seamless integration, we streamline workflows for businesses and individuals, empowering them to achieve their goals effectively.
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HYPER TALENT SOLUTIONS LTD
Hyper Talent Solutions Ltd provides specialized ServiceNow Mobile App Development services for government agencies. Our solutions enable seamless access to ServiceNow platforms, enhancing productivity and efficiency for on-the-go employees. With our expertise, agencies can leverage mobile technology to streamline processes, improve communication, and deliver superior services to citizens.
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ITogether
Palo Alto Networks Advanced URL Filtering is the industry’s first inline web protection engine powered by deep learning that stops unknown web-based attacks in real time to prevent patient zero.
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INVOLVE VISUAL COLLABORATION LTD
The Attend Anywhere model helps achieve the benefits of mainstream video call access to established health and other public and private sector providers.
Our tools and resources make it simple, sustainable, safe and secure for providers of services to say “Yes, you can attend your consultation via video” with us.
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EVOUCHERS LTD
Simple, secure and efficient platforms to administer grants and distribute vouchers, prepaid cards or employee benefits to recipients via SMS, email, app or post.
Use Evouchers to manage grant applications, eligibility and reporting processes, alongside providing Cash, Groceries/Food, Clothing, Home Goods, Utilities, White Goods, Local Vouchers, Restaurants, Books and Travel.
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Me Learning Ltd
Our specialist team of script-writers, instructional designers and technical developers have been creating digital / e-learning courses for the Public & Private Sector for over 14 years. High-quality content at a cost-affordable price using recognised and industry standard course authoring tools to meet specific Customer requirements and learning outcomes
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INTEGRITY360 LIMITED
Tenable PCI ASV allows unlimited scans of your networks to identify and address vulnerabilities and ensure your organization complies with PCI-DSS. Tenable ensures vulnerabilities don't exist for more than 90days on any networks involving payment-card transactions.
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Miso
Let DataOptimiser style, merge, format, translate and optimise your data. Spend your time getting the most from Ordnance Survey (OS) MasterMap by downloading optimised, styled and translated OS MasterMap from miso. Your data as you need it, when you need it, without all the effort.
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HSO ENTERPRISE SOLUTIONS LIMITED
Dynamics 365 is Microsoft’s enterprise resource planning (ERP) solution that helps enterprises handle critical business functions. Dynamics 365 for Finance, Procurement, HR and Project Operations helps Public Sector manage finance, accounting, human resources, procurement, projects and much more.
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AGILISYS LIMITED
Agilisys in partnership with 8x8 are delighted to offer 8x8’s Contact Centre. An enterprise-level, omnichannel cloud contact-centre solution designed to enhance collaboration with agents and elevate customer experiences. It features skills-based routing, supports various digital and voice channels, provides customer-journey analytics, and incorporates AI for tasks and automated call management.
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CYBER SECURITY DEFENCE CONSULTANTS LIMITED
Arctic Wolf delivers managed security operations as a concierge service, using our Security Operations Cloud built on Open-XDR - covering on-premises and remote workers, public cloud and SaaS environments. Modules include 24x7 Threat Detection and Response, Managed Risk & Vulnerability, Security Awareness education, and Digital Forensics & Incident Response.
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RCUBE LABS LTD
DataBeagle offers ways to discovery of relevant sensitive information. The product has been created by leveraging Microsoft Azure, HCI/HCP.
DataBeagle performs the active analysis of internal data designed to reduce risks associated with business practices and provides the facilitation of legal processes associated with eDiscovery which reduce cost and time.
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BUDDI LIMITED
Buddi is the market leader in mobile personal alarms, and locates people precisely and instantly and helps protects vulnerable people from harm. Combined, a discreet wristband, a portable clip, and a charging dock locate wearers using the latest GPS technology, and creates personalised alerts for carers, friends or family members.
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BYTES SOFTWARE SERVICES LIMITED
Secure sensitive data and reduce the risk of a data breach. Minimize your attack surface by discovering sensitive information and keeping access to it at the least-privilege level. Pass compliance audits and enhance IT productivity. bssgc