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Intercity Technology Limited
Case Management is a Case/Ticket management tool that provides you with the ability to manage written interactions in a secure and efficient way. Each interaction in the queue is converted into a support ticket and assigned a unique case/ticket ID which is then distributed to the right person.
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CTMS SERVICE MANAGEMENT LTD
Our integrated IT Service and Asset Management (ITSM, ESM and ITAM) approach helps increase staff productivity, data quality and service delivery for IT and beyond. With AI, integration platform as a service(iPaaS), low-code architecture, makes it easier to consolidate vendors and tool instances as your organisations maturity requirements evolve.
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Scarce IT
Through our fast-track adoption approach, we embed ServiceNow quickly and optimally, speed your ROI, and facilitate digital and cultural transformation for your business. Whether you are considering ServiceNow, or have purchased and need help implementing, Scarce will deliver you successfully, affordably & speedily onto the world’s leading Enterprise IT Platform.
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BRIDGEALL LIMITED
Bridgeall provides a range of software development services to build custom software. Our go to software development approach is Microsoft .Net core hosted on Azure.
We are a market leading software development provider that offers a full range of software development services from software development, software modernisation and support.
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COPERCEPTUO LIMITED
CoPerceptuo is a software platform on which to collaboratively gather information and gain real insight into IT services, supporting IT leaders to make and assure decisions.
It uses a broad data-repository, surveys, questionnaires, and pre-built insights to enable a data-driven approach to business-cases, digital-transformation strategies and project planning creation processes.
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ROCKTIME LIMITED
Rocktime's Document Management Software combines storage, organisational tools and business productivity processes into a single streamlined package. It is designed to increase staff productivity, improved business workflow and integrate with existing CRM / ERP / EDRMS applications, transforming with business in to a paperless work environment.
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Kahootz Ltd
INOVEM Consult is a feature rich consultation platform that can be licensed to help you cost effectively manage departmental, organisational or project consultations. Branded to immerse seamlessly into a public web site our consultation software provides a wide range of consultation feedback mechanisms and support for local authority planning consultations.
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Medallia Inc
Medallia Ideas: an innovation crowdsourcing platform. Harness employee's knowledge to innovate, problem-solve, remove barriers. Target challenges at broad audiences or specific groups based on feedback, expertise, interests, experience. Capture ideas for new local services or how to improve your existing ones. Empower staff and engage citizens for tremendous advantage.
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Tribal Education Limited
Tribal’s ebs solution is the UK’s market leading Further Education Student Management Information System (SMS/MIS/SIS), providing comprehensive functionality and efficient information management throughout the academic life of a learner. Tribal also provides a Data Management Service, including ILR submission, reporting and funding helpdesk, compliance, audit support and report writing.
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ANS GROUP LIMITED
The ANS Dynamics 365 and Powerplatform for Alumni Management Implementation service is one that enables organisations to deliver digital transformation across the organisation enabling them to reinvent how they do business and serve students, customers, stakeholders and staff by creating new interactions amongst people, data and processes.
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ICS.AI LTD
Enhance live chat with AI-driven support, seamlessly integrating human handover for complex queries. SMART Live Chat reduces agent load, speeds up resolutions, and improves satisfaction by intelligently managing interactions from AI to human, managed via by Microsoft Teams for seamless communication.
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NTT DATA BUSINESS SOLUTIONS LIMITED
SAP Datasphere is a software-as-a-service solution that provides a comprehensive platform for building your data fabric solutions. The integral data storage, ABAP, data transformation and modelling capabilities - to mention a few - arm data professionals with a rich development environment to deliver innovative data and analytics solutions.
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BRIGHTWIRE TECHNOLOGY SERVICES LIMITED
We build SharePoint Intranets and modern digital workplaces that support tens of thousands of users. Our unique, custom built toolset allows us to quickly create a company intranet or portal, give you control over content management and deliver templates and controls which act as a rapid delivery framework.
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NEC SOFTWARE SOLUTIONS UK LIMITED
Blue Badge Managed Service provides local authorities with a fully managed remote processing service for the administration of blue badge applications.
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ALERT CASCADE LIMITED
Alert Cascade sends multi-channel alerts in seconds, with rapid, real-time feedback via live reports. Optional modules include information hotlines, automated workflows, document storage, and on call alerting. Communicate quickly, track outcomes, and recover from incidents faster, by closing the communication loop with Alert Cascade.
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ALVAO s.r.o.
ALVAO IT Service Management is an ITSM solution fully integrated with Microsoft 365.
Service Desk is a friendly interface for requesters with a Microsoft look and feel. Powerful tool for internal IT services teams implementing ITSM best practices.
Asset Management provides an overall picture of every device throughout its lifecycle.
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GOODSAM LIMITED
The GoodSAM Instant suite of products centres on the app-less video system enabling services to open any callers smartphone camera and have one or multiway consultations and then use our powerful AI systems. Video Forwarding, Instant Location, Evidence Upload and Document signing are some of the additional functions.
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INTUITY COMMUNICATIONS LIMITED
An enterprise-level, omnichannel cloud contact centre solution designed to enhance collaboration with agents and elevate customer experiences. It features skills-based routing, supports various digital and voice channels seamlessly, provides customer journey analytics, and incorporates conversational AI for self-service tasks and automated call management.
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SAP (UK) LIMITED
SAP Commerce Cloud is a complete digital eCommerce and Citizen Engagement solution that can integrate digital and physical customer touchpoints onto a single, robust platform, helping you deliver exceptional,
seamless customer experiences anywhere, anytime.
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MELISSA DATA LTD.
Melissa Geocode solutions convert addresses into geocodes (latitude and longitude coordinates). Providing precise rooftop geocodes for 95% of all physical addresses in the U.K., U.S. as well as 240+ countries around the world. Our unique parse and matching algorithms fix errors and complete addresses that have missing or invalid components.
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FORFRONT LIMITED
e-shot™ is the email marketing platform trusted by the public sector to send highly effective campaigns.
Whether it is newsletters to millions or messages to individuals, e-shot gives you a simple solution for sending accessible messaging to your audience.
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WELFARE CALL (LAC) LTD
Fully managed, intuitive, bespoke and secure cloud-based ePEP platform to assist Local Authorities, Virtual Schools and other key stakeholders in improving educational outcomes for vulnerable cohorts. Our ePEP is procured by 60+ Authorities and improves both the quality and quantity of Personal Education Plans for Looked After and Vulnerable Children
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DEMOCRACY COUNTS LIMITED
Authentic8 offers a seamless polling management solution designed for Returning Officers, Presiding Officers, Poll Clerks and Polling Station Inspectors. Effortlessly mark electoral registers digitally, automate CNLs and ballot paper accounts and other election & voting day activities. Supports comprehensive rounds management for Polling Station Inspectors.
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MRI SOFTWARE LIMITED
This hosted system tracks deliveries to buildings and tracking management key sets. Expected parcels may be added in advance and all parcels are checked in as they arrive with optional barcode scanning capability. Automatic notifications alert and remind recipients of deliveries. Parcel and key management is aided with online views.
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BOOMERANG I-COMMS LTD
An intelligent platform to automate appointment management using our patented threading technology for 2-way messaging. We make it easy to manage appointments and integrate with your booking system / schedule. SMS, EMAIL AND IVR used to set, remind and cancel appointments. ISO-27001, Cyber Essentials and Cyber Essentials Plus accredited
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Stribe
Stribe is a staff survey and employee voice platform, paired with an expert people science team. We make a significant difference for the organisations we work with, improving employee voice, enhancing culture, and providing valuable insights that create a great place to work.
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ROCKTIME LIMITED
Rocktime's verso™ licensing software provides online self-service animal licensing, data validation and process transformation. Used as a stand alone system or fully integrated, verso can be tailored to mirror and improve your internal processes, and can power all types of public sector licensing schemes.
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METACOMPLIANCE LIMITED
MetaCompliance Security Awareness Essentials helps to raise awareness of cyber threats, reduce the risks associated with attacks, and embed a culture of security compliance. Organisations can automate their annual security awareness program and deliver 12 months of awareness activities that engage employees to uphold best practice behaviours, all year round.
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PRSHOTS SERVICES LTD
A secure online digital asset management (DAM) and press centre platform for marketing and PR departments. Tools include press release creation and distribution (online+email), image, video and document asset distribution, press enquiry systems, bulk WeTransfer-like file sends, lines-to-take, social media integration, multi-language, and registered-users-only downloads.
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NETCALL TECHNOLOGY LIMITED
Liberty Create is an enterprise low-code application development platform. Simplify and accelerate delivery of digital services, case-management and citizen relationship management applications. Local Government and Housing Providers can further benefit from the pre-built and supported foundation provided by Citizen Hub and Tenant Hub to increase development speed and capacity.