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916 results found

916 results found in Lot 2: Cloud software in the category Other CRM services

  • Oracle Cloud Analytics For Applications

    Fujitsu Services Limited

    Fujitsu has deep experience in implementing Oracle Analytics Cloud solutions and is well-positioned to help you plan, adopt and integrate Oracle ERP Cloud. Our proven methodologies and standardised tools simplify and accelerate the implementation process while minimising risk.

  • D&B Toolkit - API for global business data, ratings and scores

    Dun & Bradstreet Ltd

    FOR NEW CONTRACTS PLEASE SEE D&B DIRECT+ - D&B Data Integration Toolkit (API) provides access to Dun & Bradstreet’s global commercial data with mor than 455m companies worldwide, across 220 markets with 30,000 data sources updated 5 million times per day, including: 3,000,000 corporate family trees, firmographics, scores and ratings.

  • 8x8 Cloud Contact Centre

    Prodec Networks

    X-Series provides UCaaS, CCaaS and CPaaS services from VOIP telephony (X1), through text, voice and video media support up-to full contact centre (X8). 8x8’s omnichannel contact centre includes speech analytics, AI, skills-based routing, Intelligent IVR, predictive campaign dialler, dashboards, customisable wallboards, quality management and media recording with open API integration.

  • Medallia for Government Contact Centre Engagement - Starter Pack

    Medallia, Inc.

    Medallia offers a unified solution that connects customer feedback, QA, and coaching to give customer service leaders better visibility into performance, boost front-line team engagement, and efficiently increase customer satisfaction. Agents get direct access to their own customer feedback and QA reviews in real-time so they can self-improve immediately

  • 8x8 Contact Centre

    Softcat Limited

    X-Series provides UCaaS, CCaaS and CPaaS services from VOIP telephony (X1), through text, voice and video media support up-to full contact centre (X8). 8x8’s omnichannel contact centre includes speech analytics, AI, skills-based routing, Intelligent IVR, predictive campaign dialler, dashboards, customisable wallboards, quality management and media recording with open API integration.

  • eLearning Creation and Support Services

    Leicestershire Health Informatics Service

    The use of eLearning is a powerful and engaging tool for communication, education and training. From concept o creation we can handle all parts of the process. Our content writing specialists are here to support you in creating the perfect bespoke eLearning package for your needs.

  • Snyk Dev First Security - Application Security at Scale - SAST Tool

    PRODYNA UK LIMITED

    Snyk is a suite of developer and management tools for security scanning, fixing, monitoring and reporting on vulnerabilities in proprietary code, open source vulnerabilities in included libraries and containers, and infrastructure as code (IAC).

  • Bank Validation

    Data8 Ltd.

    Our Bank Validation validates that Account Numbers and sort codes are correct avoids failed payments reduces administration and and helps provide a better customer experience. The service also returns BIC, IBAN, Branch name and bank name and services accepted such as Direct Debits for the account.

  • Cloud Software Services

    AIM Computing Ltd

    We provide various services on the cloud including Azure Hosting, Microsoft Dynamics 365, Microsoft Office 365, Azure Hosting Services, AWS Hosting Services, Google Analytics, SharePoint online, Microsoft Teams, and Azure DevOps services.

  • Abavus - Site Licence Medium Authority

    Abavus.co.uk

    Our My Council Services site licence provides site-wide access to core licence and product modules on our platform. This enables a multi-channel online and native mobile customer self-service platform, and incorporating fully functional back-office modules. All of this is supported by sophisticated workflow and automation tools.

  • The Scout® Platform for Global Commercial Data, Supply Chain and Supplier Verification

    Synalogik Innovative Solution

    Meet Scout® by Synalogik, a one-of-a-kind, auditable and evidential data aggregation platform for discovering hidden risks and providing searches across third-party, internal, and open-source data sets. Scout® automates enquiries individually or bulk upload. Real-time interrogation of multiple investigations with automated risk analysis for identification of fraud or other criminal activity.

  • govDelivery Internal Communications Platform

    GRANICUS-FIRMSTEP LIMITED

    govDelivery is a digital communications platform providing email marketing, campaigns, internal communications, newsletters, alerts, SMS, RSS and social media integration. govDelivery offers personalisation, automation, targeted bilingual messaging, high deliverability, best-in-class security, analytics, reports, customised templates and access to a network of 17 million+ UK subscribers to help reach segmented audiences.

  • Microsoft Dynamics 365 and PowerPlatform for Alumni Management

    ANS Group

    Our Business Value Assessment ROI Navigator is designed to help you build, plan and execute business transformation strategies. It’s made up of a 3-stage process which includes Envisioning, a Business Value Assessment and a Solution Assessment, designed to help you understand and prepare for disruptive changes.

  • e-shot™ marketing automation platform

    Forfront Limited

    e-shot can help you modernise your email and SMS strategy and embrace more efficient and targeted ways of communicating, whilst delivering the highest data protection and security standards that are essential to public sector organisations. e-shot’s user-friendly interface gives you extensive campaign and contact management, analytics capabilities, and Open API.

  • TeamKinetic

    TeamKinetic

    TeamKinetic is the UK's leading supplier of Volunteer Management Software to local government with over 1million hours donated in the last 12 months. Our volunteer centric, user-friendly application is available via web and customisable native mobile apps. You can safely recruit, onboard, deploy, communicate, retain and reward your volunteer workforce

  • Microsoft Dynamics 365 for Sales

    Bytes Software Services

    Meet the needs of more complex sales processes. Sales Enterprise provides customization, extensibility, embedded intelligence, and manual forecasting, in addition to all the functionality available in Sales Professional. Sales Professional provides core sales force automation or SFA that is used by an organization without a complex sales organization. bss13

  • IBM Watson Assistant

    IBM United Kingdom Ltd

    Deliver exceptional customer experiences anywhere with IBM Watson Assistant. Transform your business with artificial intelligence that understands customers in context to provide fast, consistent, accurate answers across any application, device or channel. Remove the frustration of long wait times, tedious searches, and unhelpful chatbots with the leader in trustworthy AI.

  • Deliver: Dynamics 365 Extension for Project, Programme and Portfolio Management

    Tisski Limited

    Built on Microsoft Dynamics 365 technology, Deliver presents project management information in a single location, easing management and enhancing visibility and reporting of projects individually, within programmes and across portfolios. Deliver creates efficiencies for all levels of staff and management, allowing focus on the delivery of projects and programmes.

  • Customer Management Solution for the Cloud

    Viewdeck Consulting Limited

    Open Source, component-based and functionally rich platform covering Customer Management, Case Management, Service Management and Document Management. Delivering rapid prototypes in days. With inbuilt process modelling, workflow full reporting features. GDPR compliant, delivered from UK hosted, UK managed and UK delivered cloud solutions. Police, Education, Local government, NHS Client base.

  • Nintex Workflow Cloud

    Softcat Limited

    With Nintex Workflow Cloud, you can quickly design and deploy deeply integrated, powerful workflow applications with easy-to-configure logic and rules that eliminate manual work – using clicks, not code.

  • RPA Prebuilt solution - Adult Social Care (Care in the community)

    AGILE BUSINESS PROCESS UK LIMITED

    This service automates the allocation and responses to requests received for nursing, transport and day-care. It filters out duplications and confirms supervising authorities, and prepares correspondence to respond to requests. It automates a highly manual process, leaving staff to manage critical tasks and customer/patient facing activities.

  • Microsoft Dynamics 365

    Synergi Software Limited

    For organisations wishing to implement Microsoft Dynamics 365 for sales, marketing, service, finance, commerce and supply-chain.

  • Power Apps in Teams

    Ceox

    Ceox’s Microsoft Power Apps in Teams enables Public Sector Organisations to build engaging business applications within Microsoft Teams. The low-code data platform enables the creation of Canvas Apps connected to Dataverse for Teams without leaving the Teams Interface. Empower your workforce, automate tasks, streamline process and deliver efficiencies.

  • TTEC Digital First Party Voice Omni-Channel

    TTEC CONSULTING (UK) LIMITED

    Omnichannel for Customer Service offers a suite of capabilities that extend the power of the Customer Service Enterprise to enable organizations to instantly connect and engage with their customers across digital messaging channels.

  • Ark

    PROJECT ARK LIMITED

    Ark helps housing associations and property managers build better communities. Ark provides a cloud-based landlord dashboard and corresponding resident app. Ark maximises internal efficiencies whilst creating a better resident experience than ever before via our resident hub. Ark works with any browser, and on both iOS and Android.

  • Conversation API

    Boomerang I-Comms Ltd

    Build Intelligent multichannel messaging into existing software to drive automation into communication processes and reduce manual effort. A messaging API that allows broadcast messaging, targeted messaging, 2-way SMS, voice, and email messaging and appointment management from your own software. ISO-27001, Cyber Essentials and Cyber Essentials Plus accredited

  • Messaging for Dynamics

    Boomerang I-Comms Ltd

    Custom connector enabling organisations to build intelligent messaging solutions from services within Microsoft’s Power Platform. Intelligent 2-way, multi-channel messaging via the Power Platform. Build workflows from your CRM, ERP, plus applications with existing connectors such as Azure, IoT Central and Microsoft Teams. ISO-27001, Cyber Essentials and Cyber Essentials Plus accredited

  • govService Digital Forms & Process Services for Housing Authorities

    GRANICUS-FIRMSTEP LIMITED

    govService is a digital services solution that provides intelligent online forms, process and customer portals with integrations for Local and Central Government, Health, Housing, Blue Lights and other Public Sector organisations to easily create online services. The low-code solution combines forms, process, customer portals that integrates citizen request management (CRM).

  • Time to Spare

    Time to Spare

    Time to Spare is a community impact platform for voluntary and community organisations to manage data and to safely share reports of the work they do with funders and public bodies. These reports are used to estimate social value and to better allocate resources, support and funding.

  • Medallia Citizen Research Suite

    Medallia, Inc.

    Whether it's a one-off survey or a sophisticated research campaign, Medallia's Research Suites lightning-fast, intuitive survey platform provides the quickest and easiest way to gain the insights to grow, improve, and succeed. Easy to use survey builder allows you to create and edit surveys from your browser, with ease.