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Fujitsu Services Limited
Fujitsu has deep experience in implementing Oracle Analytics Cloud solutions and is well-positioned to help you plan, adopt and integrate Oracle ERP Cloud. Our proven methodologies and standardised tools simplify and accelerate the implementation process while minimising risk.
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Dun & Bradstreet Ltd
FOR NEW CONTRACTS PLEASE SEE D&B DIRECT+ - D&B Data Integration Toolkit (API) provides access to Dun & Bradstreet’s global commercial data with mor than 455m companies worldwide, across 220 markets with 30,000 data sources updated 5 million times per day, including: 3,000,000 corporate family trees, firmographics, scores and ratings.
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Prodec Networks
X-Series provides UCaaS, CCaaS and CPaaS services from VOIP telephony (X1), through text, voice and video media support up-to full contact centre (X8). 8x8’s omnichannel contact centre includes speech analytics, AI, skills-based routing, Intelligent IVR, predictive campaign dialler, dashboards, customisable wallboards, quality management and media recording with open API integration.
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Medallia, Inc.
Medallia offers a unified solution that connects customer feedback, QA, and coaching to give customer service leaders better visibility into performance, boost front-line team engagement,
and efficiently increase customer satisfaction. Agents get direct access to their own customer feedback and QA reviews in real-time so they can self-improve immediately
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Softcat Limited
X-Series provides UCaaS, CCaaS and CPaaS services from VOIP telephony (X1), through text, voice and video media support up-to full contact centre (X8). 8x8’s omnichannel contact centre includes speech analytics, AI, skills-based routing, Intelligent IVR, predictive campaign dialler, dashboards, customisable wallboards, quality management and media recording with open API integration.
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Leicestershire Health Informatics Service
The use of eLearning is a powerful and engaging tool for communication, education and training. From concept o creation we can handle all parts of the process. Our content writing specialists are here to support you in creating the perfect bespoke eLearning package for your needs.
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Data8 Ltd.
Our Bank Validation validates that Account Numbers and sort codes are correct avoids failed payments reduces administration and and helps provide a better customer experience. The service also returns BIC, IBAN, Branch name and bank name and services accepted such as Direct Debits for the account.
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AIM Computing Ltd
We provide various services on the cloud including Azure Hosting, Microsoft Dynamics 365, Microsoft Office 365, Azure Hosting Services, AWS Hosting Services, Google Analytics, SharePoint online, Microsoft Teams, and Azure DevOps services.
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Abavus.co.uk
Our My Council Services site licence provides site-wide access to core licence and product modules on our platform. This enables a multi-channel online and native mobile customer self-service platform, and incorporating fully functional back-office modules. All of this is supported by sophisticated workflow and automation tools.
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Synalogik Innovative Solution
Meet Scout® by Synalogik, a one-of-a-kind, auditable and evidential data aggregation platform for discovering hidden risks and providing searches across third-party, internal, and open-source data sets. Scout® automates enquiries individually or bulk upload. Real-time interrogation of multiple investigations with automated risk analysis for identification of fraud or other criminal activity.
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GRANICUS-FIRMSTEP LIMITED
govDelivery is a digital communications platform providing email marketing, campaigns, internal communications, newsletters, alerts, SMS, RSS and social media integration. govDelivery offers personalisation, automation, targeted bilingual messaging, high deliverability, best-in-class security, analytics, reports, customised templates and access to a network of 17 million+ UK subscribers to help reach segmented audiences.
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ANS Group
Our Business Value Assessment ROI Navigator is designed to help you build, plan and execute business transformation strategies. It’s made up of a 3-stage process which includes Envisioning, a Business Value Assessment and a Solution Assessment, designed to help you understand and prepare for disruptive changes.
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Forfront Limited
e-shot can help you modernise your email and SMS strategy and embrace more efficient and targeted ways of communicating, whilst delivering the highest data protection and security standards that are essential to public sector organisations.
e-shot’s user-friendly interface gives you extensive campaign and contact management, analytics capabilities, and Open API.
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TeamKinetic
TeamKinetic is the UK's leading supplier of Volunteer Management Software to local government with over 1million hours donated in the last 12 months. Our volunteer centric, user-friendly application is available via web and customisable native mobile apps. You can safely recruit, onboard, deploy, communicate, retain and reward your volunteer workforce
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Bytes Software Services
Meet the needs of more complex sales
processes. Sales Enterprise provides customization, extensibility, embedded intelligence, and manual
forecasting, in addition to all the functionality available in Sales Professional.
Sales Professional provides core sales force automation or SFA that is used by an organization without a complex sales organization.
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IBM United Kingdom Ltd
Deliver exceptional customer experiences anywhere with IBM Watson Assistant. Transform your business with artificial intelligence that understands customers in context to provide fast, consistent, accurate answers across any application, device or channel. Remove the frustration of long wait times, tedious searches, and unhelpful chatbots with the leader in trustworthy AI.
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Tisski Limited
Built on Microsoft Dynamics 365 technology, Deliver presents project management information in a single location, easing management and enhancing visibility and reporting of projects individually, within programmes and across portfolios. Deliver creates efficiencies for all levels of staff and management, allowing focus on the delivery of projects and programmes.
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Viewdeck Consulting Limited
Open Source, component-based and functionally rich platform covering Customer Management, Case Management, Service Management and Document Management. Delivering rapid prototypes in days. With inbuilt process modelling, workflow full reporting features. GDPR compliant, delivered from UK hosted, UK managed and UK delivered cloud solutions. Police, Education, Local government, NHS Client base.
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Softcat Limited
With Nintex Workflow Cloud, you can quickly design and deploy deeply integrated, powerful workflow applications with easy-to-configure logic and rules that eliminate manual work – using clicks, not code.
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AGILE BUSINESS PROCESS UK LIMITED
This service automates the allocation and responses to requests received for nursing, transport and day-care. It filters out duplications and confirms supervising authorities, and prepares correspondence to respond to requests.
It automates a highly manual process, leaving staff to manage critical tasks and customer/patient facing activities.
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Synergi Software Limited
For organisations wishing to implement Microsoft Dynamics 365 for sales, marketing, service, finance, commerce and supply-chain.
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Ceox
Ceox’s Microsoft Power Apps in Teams enables Public Sector Organisations to build engaging business applications within Microsoft Teams. The low-code data platform enables the creation of Canvas Apps connected to Dataverse for Teams without leaving the Teams Interface. Empower your workforce, automate tasks, streamline process and deliver efficiencies.
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TTEC CONSULTING (UK) LIMITED
Omnichannel for Customer Service offers a suite of capabilities that extend the power of the Customer Service Enterprise to enable organizations to instantly connect and engage with their customers across digital messaging channels.
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PROJECT ARK LIMITED
Ark helps housing associations and property managers build better communities.
Ark provides a cloud-based landlord dashboard and corresponding resident app. Ark maximises internal efficiencies whilst creating a better resident experience than ever before via our resident hub. Ark works with any browser, and on both iOS and Android.
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Boomerang I-Comms Ltd
Build Intelligent multichannel messaging into existing software to drive automation into communication processes and reduce manual effort. A messaging API that allows broadcast messaging, targeted messaging, 2-way SMS, voice, and email messaging and appointment management from your own software. ISO-27001, Cyber Essentials and Cyber Essentials Plus accredited
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Boomerang I-Comms Ltd
Custom connector enabling organisations to build intelligent messaging solutions from services within Microsoft’s Power Platform. Intelligent 2-way, multi-channel messaging via the Power Platform. Build workflows from your CRM, ERP, plus applications with existing connectors such as Azure, IoT Central and Microsoft Teams. ISO-27001, Cyber Essentials and Cyber Essentials Plus accredited
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GRANICUS-FIRMSTEP LIMITED
govService is a digital services solution that provides intelligent online forms, process and customer portals with integrations for Local and Central Government, Health, Housing, Blue Lights and other Public Sector organisations to easily create online services. The low-code solution combines forms, process, customer portals that integrates citizen request management (CRM).
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Time to Spare
Plinth supports organisations who deliver programmes in partnership with other organisations, such as Holiday Activities and Food Programmes (HAF), Community Grant programmes, Short Breaks, Family Hubs, Youth Programmes and many others. Allowing, seamless real-time data sharing, gathering insights and meeting all reporting requirements
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Medallia, Inc.
Whether it's a one-off survey or a sophisticated research campaign, Medallia's Research Suites lightning-fast, intuitive survey platform provides the quickest and easiest way to gain the insights to grow, improve, and succeed. Easy to use survey builder allows you to create and edit surveys from your browser, with ease.
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Redcentric Solutions Limited
Redcentric’s Unity on a SIM service delivers office PBX features to any unlocked mobile handset. The service provides an instant, wire-free phone system leveraging all standard features and functions of Redcentric’s core hosted IPT service. Insert the SIM into the phone and the PBX is ready.