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BookingLab
Our industry-leading Household Waste Recycling Centre (HWRC) Booking System delivers a 1000% ROI across 120+ HWRCs. This award-nominated booking system stops the misuse of HWRC services, increases HWRC efficiency, reduces HWRC costs, and delivers user-friendly booking management across unlimited locations, waste streams, vehicles, and HWRC booking types.
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Format14CRM Limited
Creatio Service helps you to paint a complete picture of the customer conversation through an omnichannel communication centre that enables service professionals to deliver consistent and outstanding customer experiences.
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INFOPAD LTD
InfoPad's Customer Service Quickstarter for Dynamics 365 CRM accelerates your customer service setup, optimising efficiency and enhancing customer interactions. This service rapidly deploys core customer service functionalities, providing a robust foundation that can scale with your business needs.
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Opus Telecoms
8X8 Meeting Collaboration enables external participants to join meetings directly from their browser without the need to download plugins or software applications. Video Meetings enables interactions that start as a chat or phone call to seamlessly move to a full HD video collaboration session with screen sharing.
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Novoville Ltd
Novoville e-Payments is an out-of-the-box solution enabling local governments to receive and manage online payments.Residents send money to their council conveniently and securely for any number of services, including taxes, bills, fines, transport tickets or permits, even local events.With zero-code integration on any form, you reduce friction and increase efficiency.
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Insight
For users requiring combined capabilities of both Salesforce Service and Sales Clouds, provides class-leading Automation and Service Management in a single license. Sales allows you to track relationships, manage activities and opportunities. Service provides for management of Cases, Complaints, Contact Centres or Back Office teams and processes. SFDCI2024GC14
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Sunrise Software Limited
Sunrise MSP is an ITIL aligned Service Desk/ Service Management software platform designed specifically for IT Managed Service Providers, Technology companies and Shared Services to manage their service management processes. Including all core ITIL processes, customer self-service portal, contract management, project management, SDI Accredited Reporting and AI Chat Bots
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Forfront Limited
e-shot™ is the internal communication platform trusted by the public sector to manage highly effective internal messaging.
Whether it is staff newsletters or emergency comms, e-shot gives you a simple solution for sending targeted and accessible messaging to your audience.
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Arcus Global Limited
Features, licences and services that can be purchased to enhance your Salesforce-based solutions including options for:
-Online presence
-Integrations
-Document generation and manipulation
-Automated email indexing
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MAKE TIME COUNT TODAY LTD
We support Forces and agencies that engage with Victims to operate in a code compliant manner.
Our solution helps agencies collaborate to support Victims of crime, assess needs, keep them up to date, provide a safe space, gather feedback from users and support them in the justice process.
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TALKTALK BUSINESS DIRECT LIMITED
A fully featured enterprise Unified Communication (UC) and Contact Centre (CC) platform hosted in private UK data centres. ThisUC and CC service provides a cost effective, resilient and scalable solution. MiVoice Business is an easy to use communications and customer experience platform for organisations of all sizes and sectors.
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Softcat Limited
Deliver community citizen-first digital experiences. Build connected government interactive websites, self-service portals, and applications. Make it easy for citizens to submit forms, search knowledge, access their data and take action. Launch and adapt scaleable experiences fast using clicks or code and extend with a broad ecosystem of easy-to-use tools. SFDCS2024GC14
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BookingLab
We've co-created a cutting-edge Registrars and Ceremonies Booking System with leading Registrar teams. The system seamlessly manages multiple booking types, including notice, citizenship, ceremony, and venue bookings. It delivers rule-based self-service and offers online diary management, registrar allocation, task management, payments, communications, and reporting in one easy-to-use registration booking system.
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EBO
In the context of healthcare providers (both private and public) the solution provides the following automated pre-built pathways:
• Appointment scheduling and management
• Billing and insurance enquiries
• Pre-visit instructions and preparation
• Lab results and follow-up
• FAQ assistance
• Feedback collection
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MERCURIUS IT LIMITED
Mercurius IT's services include Planning, Implementation, Migration and Support for all versions of Dynamics 365 Business Central / NAV, Dynamics 365 CRM, Dynamics 365 F&SCM (F&O), Microsoft Azure and Power Platform.
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Netcompany UK Limited
PERSEUS is an innovative suite for Social Security and Pensions Management. It is engineered to automate complex operations, including registries, revenue collections, employment management, as well as the automation of pensions and benefits lifecycle, from initial pensions and benefits awards and modifications to the final periodical or lump sum payment.
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Cloudoko
Cloudoko Bookings can help accelerate your “digital by default” channel shift strategy by allowing your customers to book appointments online. The service can handle employee, resource and team bookings that have complex diaries and working patterns. Meanwhile it simultaneously ensures that your CRM / Contact Centre stays in the loop.
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Cirro
In addition to licensing Microsoft365 Microsoft We can take over an existing or build a new M365 environment for you. Migrating legacy Exchange users and mailboxes, including Active Directory and InTune of end point security & management.
Microsoft 365, M365, Office365, O365 all covered.
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Puzzel Ltd
Puzzel Contact Centre offers an omnichannel contact centre with Voice, Email , SMS, Webchat, WhatsApp, Social Media all integrated in a single compelling UI.
It also offers full administration capabilities, PCI Payments, AI / Chatbot, knowledgebase and integration to other systems via a set of comprehensive open APIs.
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Melissa Data Ltd
Verify an individual's: name, address, phone, email, DOB, and national ID - against trusted reference data.
Checks include identity verification, PEPs sanctions/watchlists, proof of address, 2+2.
Service can help with customer onboarding, regulatory compliance, AML, preventing fraud, KYC initiatives, threat protection and ensuring trust of the people accessing services.
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Infosys Limited
Infosys Fluid Digital Process Automation (DPA) combines synergistic digital capabilities to deliver perceptive experiences and build responsive business value chains. Low code, no code tools effectively accelerate the digital transformation of organisations. These platforms employ visual tools to define data, logic, flows, forms, and other application artifacts without writing codes.
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DESKPRO LTD
Deskpro is an omnichannel helpdesk software that streamlines customer and employee communication. With AI-powered automation and workflows, its adaptable platform can be customised to your team’s needs. Deskpro is already a trusted supplier to large UK Government departments, join them to optimise services, increase team efficiency, and boost resource capacity.
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WINPURE LIMITED
WinPure Clean&Match offers AI data matching, data cleansing, data deduplication, data quality and entity resolution tailored for accuracy and efficiency. Enhance government data integrity with our intuitive platform designed to manage data quality challenges and support reliable decision-making across public sector and enterprise environments.
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Ve3 Global Ltd
The Team Members subscription is a named user subscription designed for users who are not tied to a particular function, but who require basic Dynamics 365 functionality. This license entitles the user to light weight access through designated scenarios built into Team Members experience.
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PURIFY TECHNOLOGY LTD
Offering Microsoft Teams integration: the solution brings advanced contact centre features to Microsoft Teams, offering customer experience optimisation, omnichannel communication , a dialogue management platform, personal IVR, intelligent skills-based routing, presence management, realtime dashboard analytics and data-driven dashboard reporting, customisable workflows, compliance and security and workforce engagement management integration.
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EntServ UK Ltd part of the DXC Technologies Group
DXC's Microsoft Dynamics 365 Customer Engagement offering is a Secre Azure Cloud platform for Digital Transformation. It enables Intelligent Customer Experience, Customer Service, Marketing, Field Service, Analytics, Omni-Channel, Citizen Engagement, Social Care, IoT, ITSM, and New Care Models, Proactive Engagement with built-in Co-Pilot AI capabilities.
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Reply Limited
Microsoft Dynamics 365 Sales is a comprehensive customer relationship management (CRM) platform that helps businesses streamline sales processes, enhance customer interactions, and optimize sales performance. It integrates with other Microsoft 365 applications, providing a unified solution for managing leads, opportunities, and customer relationships.
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Iken Business Limited
A configurable, scalable application supporting public sector professionals in managing complex and diverse workloads. Combining email and document management with integrated workflow, reporting and analytics ensures that key information is available on demand, allowing teams to collaborate on work whilst responding to increasing customer expectations.
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CDPSoft
Multi-agency, single service solutions for assessment gateways, triage, needs matching, referrals, vacancies, allocations, nominations, placements, case management, personalised support plans, risks, safeguarding, task management, finances, contract management. Sectors: Health, wellbeing, care, support, housing related support, accommodation, private lettings, homelessness prevention, relief, housing support grants (HSG), housing options (HRA/H-CLIC), substance misuse.
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Tractivity Ltd
Tractivity is a cloud-based, UK stakeholder engagement tool, providing functionality to manage and engage with all stakeholders through a single system. Whilst maintaining GDPR compliance, Tractivity facilitates the management of every aspect of your engagement process by securely logging communications with built-in tools such as surveys, newsletters and issue management.