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MMG Mobile Marketing Group
MMG's enterprise SMS service provides reliable, scalable communication with personalized messaging. Analytics optimize campaigns, while automation streamlines workflows. Two-way communication fosters engagement, and integration options ensure seamless system incorporation. Robust security protects data and ensures compliance. MMG empowers businesses with effective SMS strategies for enhanced customer engagement and operational efficiency.
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Ve3 Global Ltd
There are several add-ons that extend the omnichannel capabilities of Dynamics 365 Customer Service such as Chat, Digital Messaging, and Virtual Agent for Customer Service.
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CDW Limited
Office E3 includes Office Microsoft 365 applications for Enterprise Word, Excel, PowerPoint, OneNote, co-authoring, Outlook Exchange Email, Teams for Business, Instant Messaging, voicemail, video dial-in conferencing, SharePoint collaboration and Teams, OneDrive, Yammer, enterprise social networking, Encryption, Data Loss Protection, Rights Management. Mobile (iOS, Android, Windows phone), desktop (Windows, Mac).
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GCI Network Solutions Ltd
Direct routing as a service allows you to Leverage your Microsoft Teams deployment to make and Receive PSTN Calls Via Nasstar- hosted SBC infrastructure. Through the iPilot Portal, you can quickly and easily manage users.
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Orlo
Orlo, the leading UK social media management platform tailored for public sectors, is trusted by over 400 organisations, including 80% of UK constabularies, 30% of local councils, and numerous housing associations. Leveraging Orlo's AI technology, they enhance community connections through digital channels, elevating engagement, measuring trust, and managing reputation effectively.
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Bulb Tech Group
Meeting Insights AI is a certified Microsoft Teams solution,
It provides video and audio recording along with full transcription and summary of action points all retained within the buyers Azure environment and the ability to share both internally and externally
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Bulb Tech Group
Bulb Technology delivers Teams Direct Routing to connect users to our premium voice network through AudioCodes
Users can make and receive calls on any Teams-enabled device, promoting secure, agile working for all employees.
All managed through a single pane of glass and backed up by Bulb Support
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Call Handling Services
Hubbub Connect is a replacement is a 100% VoIP based replacement for obsolete ISDN and PSTN systems. This solution includes centralised administration, voicemail, distributed address books, and a service builder for designing call flows. IP desk phones can also be provided.
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Ethical Services Group
Designed to replace pagers - Find any healthcare professional in your and partner hospitals.
Bleep feature with integrated severity levels: the alert received changes in accordance with the urgency of the task.
Task-based chats: Two-way communication focused on patient
tasks. Allows routine chats between users.
Broadcast Emergency Bleeps: 2222 emergencies
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Bytes Software Services
A Calling Plan is an add-on telephone service that, when combined with Phone System in Office 365, can become the voice solution for your entire organization. A Calling Plan provides people with a primary phone number and lets them make and receive phone calls.
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Civica UK Limited
Civica Engage, our stakeholder engagement system, is used by hundreds of customers to manage and communicate with their members, local communities and other stakeholders.
The CRM Member/Stakeholder Engagement Platform is designed specifically for the health sector. Trusted by over 200 organisations as the communications hub for their engagement with staff/patients/public.
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Acceleraate Limited
Zoom Virtual Agent (ZVA) is an AI-powered chatbot. It delivers customer support, responds to enquiries, and executes tasks in a conversational style. Powered by Generative AI, Zoom Virtual Agent supports intent-based and knowledge-based customer journeys, provides multiple hand-off options, and generates powerful analytics and insights.
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Trustmarque Solutions Limited
Trustmarque SIP Trunks provide a flexible alternative to ISDN and are compatible with leading IP PBX brands in the UK.
Compared to ISDN, SIP Trunks are cheaper, more flexible, and offer a robust business continuity service.
They deliver enhanced features including; automatic fail-over, flexible SIP channels and inbound call control.
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SVL Business Solutions Ltd
Omningage Desktop is an enhancement to the standard services SVL can deploy through AWS to deliver Amazon Connect to a cloud Contact Centre. It comprises a comprehensive and customisable omnichannel agent CX interface, supervisor desktop and reporting dashboard package designed to lower call times and improve UX
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I-KONIC LIMITED
Citrix Cloud Service provides a centralised management platform for deploying Citrix solutions, enhancing operational flexibility and security. It simplifies IT complexity, reduces costs, and delivers a consistent user experience across devices. Ideal for scalable, secure virtualisation management in organisations seeking efficient and robust cloud computing capabilities.
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Armour Comms
UK company providing NCSC CPA certified secure mobile communications. iOS and Android smartphones and tablets, Windows desktops. Cost-effective, easy to use solution for governments. Secure voice, video, conferencing, instant messaging, group chat, file transfer, cross-domain, unified comms interoperability, fully auditable. Cloud-based or on-premises deployments UK OFFICIAL SENSITIVE, Advanced Mobile, SECRET.
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TRIFECTA TELEPHONY PTY LTD
Trifecta Teams is a solution for managing and monitoring Microsoft Teams telephony services. It offers an easy-to-use platform that allows you to manage Microsoft Teams Direct Routing, Calling Plans, and Operator Connect. It simplifies the deployment and day-to-day management of Microsoft Teams telephony services for communication and collaboration.
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Wavenet
Cloud omni-channel contact centre with native customer relationship management and AI enabled self-service for speech and chat-bot.
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Cloud Cover IT Limited
Timely and secure migrations from legacy systems to Office 365 with end to end support covering all aspects of your data migration to ensure a seamless move to the cloud. Our Microsoft Gold Certified experts transfer data between systems and train your users in application changes to reduce business impact.
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Amillan Ltd
Elevate public engagement with Cirrus's contact centre: AI-enhanced, omnichannel solutions seamlessly integrated with Microsoft Teams. Experience unparalleled communications across voice and digital channels with advanced AI automation, smart routing, and analytics. Effortlessly scalable, our CCaaS (Contact Centre as a Service) platform ensures top-tier service with end-to-end encryption and data sovereignty.
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Cisilion Limited
Cisilion provide customers with a range of services including cloud consultancy, professional services and ongoing support or managed services for the deployment and support of Cisco collaboration solutions.
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8x8 UK Limited
An intuitive, Direct Routing-as-a-Service solution, based on Azure, seamlessly integrates native PSTN calling into Microsoft Teams through the 8x8 XCaaS platform. It offers access to local PSTN replacement in nearly 60 countries. 8x8 calling plans offer various unmetered outbound calling choices for up to 48 international destinations.
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Hilltop Digital Lab
The Data Orchestration Ecosystem is for organisations needing to transport message data in real-time and near real-time in a controlled and managed approach between systems and other organisations. The DOE is an open-source, highly dynamic, event-driven workflow engine validating, enriching and transforming data to open standards in transit.
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WR LOGIC LIMITED
The Application Development Teams work in squads to develop next generation cloud-based applications. Specialising in integration with PaaS services, the team develop responsive and feature rich applications that utilise the best technologies the cloud has to offer. Including PowerApps, PowerPlatform supporting the common data platform Dynamics 365
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TALKTALK BUSINESS DIRECT LIMITED
A fully featured enterprise Unified Communication (UC) and Contact Centre (CC) platform hosted in private UK data centres. ThisUC and CC service provides a cost effective, resilient and scalable solution. MiVoice Business is an easy to use communications and customer experience platform for organisations of all sizes and sectors.
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EBO
In the context of healthcare providers (both private and public) the solution provides the following automated pre-built pathways:
• Appointment scheduling and management
• Billing and insurance enquiries
• Pre-visit instructions and preparation
• Lab results and follow-up
• FAQ assistance
• Feedback collection
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GCI Network Solutions Ltd
Teamwork Analytics from Nasstar is a software driven insight tool that proactively measures, collates detailed usage and activity data of your Microsoft Teams environment. Through a series of agile reports, provides instant visibility of adoption, utilisation levels, trends, actionable insights, helping enterprises drive collaboration improvement initiatives and greater business value.
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Kick ICT
An experienced and trusted provider of datacentre services, we made a significant investment to upgrade our datacentre in 2019, delivering a state of the art, fully managed Nutanix hyper converged infrastructure hosting solution for our customers, with all the security and accessibility benefit this brings.
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CDW Limited
Microsoft Copilot for Sales is an AI assistant designed for sales teams. Not only integrates seamlessly with Microsoft 365 apps, but it also connects to external CRM solutions. Brings sales insights into the tools you use daily like Microsoft Outlook, Microsoft Teams, and other Microsoft 365 apps.
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Maintel Europe Limited
ICON Now, enterprise telephony and unified communications software as a service (SaaS). Managed via self-service portal. Built upon Maintel’s ICON service cloud with 24x7x365 support, 99.99% application availability Service Level Agreement, continuous software upgrades. Delivered over internet connections or bundled with ICON Gateway/Connect providing quality of service guarantees (voice).